4/10 Poor
Peter
Travelled with family
18 Mar 2024
Disliked: Property conditions & facilities
Unfortunate
Unfortunately our review is not the greatest..to start this hotel was under renovations which we were not aware of and as it wasnt noisy or anything it was very inconvenient..this hotel is shaped like a horseshoe and we were at the absolute far end and our fire exit was completely closed off, thank god no fire as we would be jumping out of our 3rd story window, our rooms were completely remodeled..just not completely as the kitchen cupboard were falling off...the included breakfast was less then satisfactory..we were told 6:30-10..arrived at 9:30..out of almost everything and were told not making more..as for the pool and spa...spa out of order entire weekend..indoor pool not heated whatsoever ...pretty chilly dip for the kids
This hotel has huge potential and had we been informed about renos and state of facilities we probably would have booked elsewhere
Peter
Stayed 1 night in Mar 2024