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Aloft Buffalo Downtown

3.0 star property
Hotel with 4 restaurants, 3-minute walk to Shea's Performing Arts Center

Photo gallery for Aloft Buffalo Downtown

2 bars/lounges
4 restaurants, lunch, dinner served; Italian cuisine
In-room safe, blackout curtains, free cots/infant beds, free WiFi
4 restaurants, lunch, dinner served; Italian cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking available
  • Gym
The current price is AU$356
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
500 Pearl Street, Buffalo, NY, 14202
  • Place, Shea's Performing Arts Center
    ‪2 min walk‬
  • Place, Buffalo Niagara Convention Center
    ‪8 min walk‬
  • Place, Buffalo City Hall
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

aloft, Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

aloft, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

In-room safe, blackout curtains, free cots/infant beds, free WiFi

aloft, Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Balcony

aloft, Room, 1 King Bed, Balcony

aloft, Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Corner

In-room safe, blackout curtains, free cots/infant beds, free WiFi

aloft, Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Balcony

In-room safe, blackout curtains, free cots/infant beds, free WiFi

aloft, Room, 2 Queen Beds, Balcony

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner (Hearing Accessible)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Room, 1 King Bed, Corner (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

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About the area

Buffalo

Aloft Buffalo Downtown puts you in the heart of Buffalo, within just a 10-minute stroll of Shea's Performing Arts Center and Buffalo Niagara Convention Center. Highlights at this hotel include 4 restaurants, 2 bars/lounges and an indoor swimming pool. .The seafood restaurant, Fresh Catch, is open for lunch and dinner. Enjoy the 24-hour gym and sauna as well as access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. To-go breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Downtown Buffalo hotel include Buffalo City Hall and Canalside.

What's nearby

  • Shea's Performing Arts Center - 2 min walk - 0.2 km
  • Chippewa District - 2 min walk - 0.2 km
  • Buffalo Niagara Convention Center - 8 min walk - 0.7 km
  • Roswell Park Cancer Institute - 10 min walk - 0.9 km
  • Buffalo City Hall - 11 min walk - 1.0 km

Getting around

  • Fountain Plaza Station - 6 min walk
  • Buffalo-Exchange Street Station - 7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 15 min drive

Restaurants

  • ‪Vice - ‬1 min walk
  • ‪Tudor Lounge - ‬2 min walk
  • ‪Underground Nightclub - ‬6 min walk
  • ‪Quenelle - ‬2 min walk
  • ‪Buffalo Chophouse - ‬6 min walk

About this property

Aloft Buffalo Downtown

Hotel with 4 restaurants, 3-minute walk to Shea's Performing Arts Center
Aloft Buffalo Downtown offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 1607 square feet (149 square metres) and includes conference space. Aloft Buffalo Downtown also features coffee/tea in common area, express check-out, and a front desk safe. Parking is available for a fee.

This 3-star Buffalo hotel is smoke free.

  • 110 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 2 bars or lounges
  • 1607 sq ft of conference space
  • 149 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Water dispenser
Aloft Buffalo Downtown offers 110 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Courtyard Buffalo Downtown / Canalside
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 957 reviews
The price is AU$297
includes taxes & fees
21 Dec - 22 Dec
Courtyard Buffalo Downtown / Canalside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 2 metres
  • Street parking available
  • Secured, covered parking on site (USD 17 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: USD 6 to 13.50 per person
  • 2 bars/lounges
  • 4 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fresh Catch
  • Patrick's Rooftop
  • Vice
  • WXYZ

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Bowling alley
  • Concerts/live shows
  • Evening entertainment
  • Indoor pool
  • Sauna

Family friendly

  • Bowling alley
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,607 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (137 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6.00 to 13.50 per person
  • Covered self-parking fee: USD 17.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Buffalo Downtown Hotel
Aloft Buffalo Downtown Hotel
Aloft Buffalo Downtown Buffalo
Aloft Buffalo Downtown Hotel Buffalo
Aloft Buffalo Downtown a Marriott Hotel

Frequently asked questions

What is the cancellation policy at Aloft Buffalo Downtown?

Aloft Buffalo Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Buffalo Downtown?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Aloft Buffalo Downtown on 5 Jan 2026 start from AU$356.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Buffalo Downtown?

Yep, Aloft Buffalo Downtown has a secured covered self car park with in/out privileges for USD 17.00 per night. A self car park is also available, for a fee.

Does Aloft Buffalo Downtown have a pool?

Aloft Buffalo Downtown has an indoor pool.

What luxury perks are available at Aloft Buffalo Downtown?

Aloft Buffalo Downtown features an indoor pool, a sauna and 4 restaurants.

What makes Aloft Buffalo Downtown a romantic place to stay?

A bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Aloft Buffalo Downtown.

Is Aloft Buffalo Downtown family-friendly?

You bet! With amenities such as a deli and an on-site bowling alley, as well as free infant beds in the guestrooms, it's no surprise that Aloft Buffalo Downtown is a hit with families.

Does Aloft Buffalo Downtown serve breakfast?

Sure does, to-go brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Aloft Buffalo Downtown?

No, Aloft Buffalo Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft Buffalo Downtown?

Yep, you can grab a meal at Aloft Buffalo Downtown's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Aloft Buffalo Downtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft Buffalo Downtown?

Furry friends are welcome at Aloft Buffalo Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Aloft Buffalo Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 347 reviews
Rating 8 - Good. 90 out of 347 reviews
Rating 6 - Okay. 32 out of 347 reviews
Rating 4 - Poor. 26 out of 347 reviews
Rating 2 - Terrible. 22 out of 347 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Clean:)
Stayed 1 night in Aug 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, but there is a club on top of the hotel. Hotel does give you ear plugs. Great scenery as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Francesco

Stayed 3 nights in Jul 2025

10/10 Excellent

Mary Jo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

2/10 Terrible

Chris

Business traveller
Liked: Cleanliness
The place looks nice but the fact that they can't upgrade to a room that is most likely empty for me viewing it from the outside just so I can enjoy some fresh air while I'm willing to pan up charges ridiculous, plus their door room keys that they also charge you to use the parking ramp when you're staying there by the way which is beyond ridiculous I'm already paying $300 to stay here but you charge me an extra $13-15 per car. The room key wouldn't allow me in or out of the park and ramp I had to keep buzzing into the front desk just to be let in staff was very nice even though they couldn't do anything at all
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room!! Great location!
Stayed 1 night in May 2025

4/10 Poor

Willard

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Benjamin

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Stayed 1 night in Jan 2025

10/10 Excellent

Vito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The bar manager was quite friendly and appreciated his service and professionalism
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and spacious
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ines M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay and the view is beautiful
Stayed 3 nights in Mar 2025

4/10 Poor

brooke

Travelled with group
Liked: Staff & service
i was triple billed, broken fridge, broken tv, it was a queen bed not a king, steam room was not working and screaming kids in the pool
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Stayed 1 night in Mar 2025

6/10 Okay

Julie

Travelled with family
Parking was not well marked. When checking in, staff was low key yelling at her computer, acted like checking us in was inconvenient for her as there was only one staff member at front desk. The bathroom/toilet, floor and bed were clean. Great view and cool minimalist style room. However, walls around the bathroom/toilet closet were dirty with toothpaste splatter and drips. Upon check out, initially the front desk was unmanned, again only one employee . When we were checking out, staff was again pleasant, but did not ask how stay was, just quick checked us out and left the desk. We picked the hotel due to location. It was closely located to several restaurants and Shea theater, but would not visit again.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Housekeeping knocked on the door once then proceeded to use their key to come in. I had the dnd hanging on my door. Check out wasn’t until 12pm this happened 10am
Stayed 1 night in Feb 2025

10/10 Excellent

Shavara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aloft downtown was so amazing. Kids had fun in pool and the staff is excellent
Stayed 1 night in Mar 2025

6/10 Okay

wayne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Wear your walking shoes.

Once you get to your room, -it's awkward but fine. Coming in the front door is like entering a 1970's disco. Getting into this hotel is more like entering a 1970's nightclub: you walk through a corridor, but with it's high ceiling it's more like a tunnel. The 'lobby' has 1 circular couch which is extremely uncomfortable...since the lobby has shared entrance to a restaurant and bowling alley, they clearly don't want you hanging around (not a convenient place to wait for others in your party). Checkin was quick and efficient. Because this building is multi-use, you have to use your keycard in the elevator for access to only your floor (and likewise, tenants shouldn't be able to access 'guest' floors). Parking your car is an additional $17/night in the attached garage. Since the floors are "u-shaped' and the only elevator is at 1 end of the 'u',be sure to ask for a room close to the elevator. If you don't, you're in for a LONG walk w/ your bags to the rooms at opposite end of the floor. Want ice....use your keycard because the room w/ the icemaker is locked. There's a rooftop bar above the 12 floor which stays open late. Overall, with the presence of the roof bar, downstairs restaurant and bowling alley, mixed use offices on multiple floors and keycards designed to limit access...the whole vibe is that there's a security plan designed to keep people only in the places they belong. Somewhat unnerving. If walking is a challenge, you won't like this place at all.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to area venues
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There should be a disclaimer about the noise at this hotel. The rooftop bar is in fact a nightclub with thumping music that permeates the ceiling. Our room was directly below the club and even after the music stopped after 2 am we got to enjoy the sounds of bar stools scrapping the floor as they cleaned up. To make matters worse the party then moved to the room beside us. After hours of more music and rowdiness we called and complained. The staff did come up and address it, the music stopped but the people hollering and coming and going continued until 7 am. We have never had a worse experience at a hotel.