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The Ritz-Carlton, Santiago

5.0 star property

Photo gallery for The Ritz-Carlton, Santiago

Body treatments, aromatherapy, Swedish massages, prenatal massages
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Deluxe Double Room, 2 Queen Beds | View from room
Body treatments, aromatherapy, Swedish massages, prenatal massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$404
24 Apr - 25 Apr

Explore the area

View map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Place, Parque Arauco Mall
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(48 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • City view
  • 180 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club lounge access, 1 Bedroom Presidential Suite, 1 King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, Club lounge access, 1 Bedroom Presidential Suite, 1 King

  • Sleeps 3

View all photos for Club Room Double, Club level, Club Guest room, 2 Queen

Bathroom

Club Room Double, Club level, Club Guest room, 2 Queen

  • Sleeps 3

View all photos for Club Room, Club lounge access, Club Guest room, 1 King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, Club lounge access, Club Guest room, 1 King

  • Sleeps 3

View all photos for Deluxe Double Room, Guest room, 2 Queen

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, Guest room, 2 Queen

  • Sleeps 3

View all photos for Executive Suite, Club lounge access, 1 Bedroom Executive Suite, 1 King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, Club lounge access, 1 Bedroom Executive Suite, 1 King

  • Sleeps 3

View all photos for Junior Suite Double, 1 Bedroom Junior Suite, 2 Queen

Designer toiletries, hair dryer, bathrobes, slippers

Junior Suite Double, 1 Bedroom Junior Suite, 2 Queen

  • Sleeps 3

View all photos for Deluxe Room, Guest room, 1 King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, Guest room, 1 King

  • Sleeps 3

View all photos for Junior Suite, 1 Bedroom Junior Suite, 1 King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom Junior Suite, 1 King

  • Sleeps 3

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Guest room, 1 King, City view

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Guest room, 1 King, City view

  • Sleeps 2

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About the area

Santiago

A luxury stay in Santiago awaits you at The Ritz-Carlton, Santiago. Within just a 15-minute stroll, you'll find Tobalaba Urban Market and Costanera Center. Highlights at this ski hotel include a restaurant, an indoor swimming pool and a gym. .A pampering day can include Swedish massages and sports massages along with facials, body treatments and aromatherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Las Condes hotel, you'll be 2.5 km (1.6 mi) from Parque Arauco Mall and 2.6 km (1.6 mi) from Casacostanera.

What's nearby

  • Apoquindo - 1 min walk - 0.1 km
  • Tobalaba Urban Market - 6 min walk - 0.6 km
  • Los Leones Golf Club - 7 min walk - 0.7 km
  • Costanera Center - 12 min walk - 1.1 km
  • Parque Arauco Mall - 3 min drive - 2.4 km

Getting around

  • El Golf Station - 1 min walk
  • Matta Station - 9 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪La Cabrera - ‬3 min walk
  • ‪Oporto - ‬4 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪Streat Burger - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have WiFi for a fee. This luxury hotel also offers a health club, a sauna and ski passes. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 14 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Terrace on the roof
  • Ski lift tickets
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Parking on site (USD 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self-parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Santiago?

The Ritz-Carlton, Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on 24 Apr 2026 start from AU$404, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Santiago?

Yep, The Ritz-Carlton, Santiago has a self car park for USD 16 per day. A self car park is also available, for a fee.

Is there a spa on site at The Ritz-Carlton, Santiago?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as sports massages.

Does The Ritz-Carlton, Santiago have a pool?

The Ritz-Carlton, Santiago has an indoor pool.

What luxury perks are available at The Ritz-Carlton, Santiago?

The Ritz-Carlton, Santiago features a health club, an indoor pool and 1 hot tub. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes The Ritz-Carlton, Santiago a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, Santiago.

Is The Ritz-Carlton, Santiago family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free extra beds in the guestrooms, it's no surprise that The Ritz-Carlton, Santiago is a hit with families.

Does The Ritz-Carlton, Santiago serve breakfast?

You bet, buffet brekkie is offered weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Santiago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Ritz-Carlton, Santiago?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at The Ritz-Carlton, Santiago?

There isn't one on site, but Los Leones Golf Club is a short 8-minute walk away.

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 463 out of 610 reviews
Rating 8 - Good. 95 out of 610 reviews
Rating 6 - Okay. 37 out of 610 reviews
Rating 4 - Poor. 11 out of 610 reviews
Rating 2 - Terrible. 4 out of 610 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruce, Sisters

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2025

8/10 Good

Susmita

Stayed 3 nights in Dec 2025

10/10 Excellent

Arun

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in Santiago,clean and staff were friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jade Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025

10/10 Excellent

Abraham

Stayed 1 night in Nov 2025

10/10 Excellent

Florencia

Stayed 2 nights in Nov 2025

4/10 Poor

Chahat

Stayed 1 night in Nov 2025

10/10 Excellent

Chahat

Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Stayed 1 night in Sep 2025

10/10 Excellent

shahroukh shawn

Liked: Cleanliness, staff & service, property conditions & facilities
staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service from all staff - exceptional food, turn down service, and concierge - what hotels should be - pampering when you are away from home. Special thanks to Ambrosio for his kind and attentive manner
Stayed 4 nights in Oct 2025

10/10 Excellent

Heather, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, very nice person
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent felt like home.
Stayed 5 nights in Sep 2025

10/10 Excellent

Julio, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas Joseph Jordan, Lititz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton never fails to over deliver. From the moment you step on the property to the moment you leave, everyone is exceptional, professional, and kind. We will continue to seek out Ritz Carlton‘s on our travels.
Stayed 7 nights in Sep 2025

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service was impeccable. Our flight arrived early in the morning and we were unable to check-in until later in the day. We could have easily decided to explore the city, but coming from Minnesota and having arrived on the "Red-Eye", we decided to lounge in the hotel. The bartenders were very knowledgeable about the area and were more than accommodating to suggest a variety of restaurants, bars and attractions. I had the privilege of trying some local drinks and I cant thank the bartenders enough. This is the Ritz-Carlton. What else do I have to say?
Stayed 2 nights in Aug 2025

10/10 Excellent

Aviva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous.
Stayed 1 night in Sep 2025

10/10 Excellent

Laila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel great service

Marvelous
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

keith

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Stayed 2 nights in Aug 2025