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InTown Suites Extended Stay Louisville KY - Northeast

Property class: 3

Photo gallery for InTown Suites Extended Stay Louisville KY - Northeast

Premium Room, 1 Double Bed, Accessible Bathtub | Private kitchen
Fridge, microwave, stovetop, freezer
Free WiFi, bed sheets
Grand Room, 1 Queen Bed
49-inch flat-screen TV with satellite channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
11405 Westport Rd, Louisville, KY, 40241
  • Place, Norton Children's Medical Center
    ‪5 min walk‬
  • Place, Springhurst Towne Center Shopping Center
    ‪2 min drive‬
  • Place, E.P. Tom Sawyer State Park
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds

Free WiFi, bed sheets

Traditional Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed

Free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed, Accessible Bathtub

Free WiFi, bed sheets

Premium Room, 1 Double Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Room, 1 Double Bed, Accessible Bathtub

Free WiFi, bed sheets

Traditional Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio Suite, 1 Queen Bed

Free WiFi, bed sheets

Traditional Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Studio Suite, 2 Double Beds

Free WiFi, bed sheets

Traditional Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the area

Louisville

InTown Suites Extended Stay Louisville KY - Northeast places you in the heart of Louisville, within a 10-minute walk of Norton Children's Medical Center and 1.6 km (1 mi) from Springhurst Towne Center Shopping Center. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This hotel offers a lift and a vending machine. Plus you'll find laundry facilities. .Attractions within a 20-minute drive of this 3-property class Louisville hotel include Kentucky International Convention Center and KFC Yum Center.

What's nearby

  • Norton Children's Medical Center - 5 min walk - 0.4 km
  • Cinemark Tinseltown Louisville - 2 min drive - 2.1 km
  • Springhurst Towne Center Shopping Center - 2 min drive - 2.1 km
  • E.P. Tom Sawyer State Park - 4 min drive - 2.7 km
  • Louisville Metro Dog Park - 7 min drive - 3.8 km

Getting around

  • Louisville International Airport (SDF) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Lorenzo Corner Pizza & Pub - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Jaggers - ‬20 min walk
  • ‪Starbucks - ‬2 min drive

About this property

InTown Suites Extended Stay Louisville KY - Northeast

As a guest of InTown Suites Extended Stay Louisville KY - Northeast, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Louisville hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Built in 1997
  • Self-service laundry
  • Lift
  • Smoking in designated areas
InTown Suites Extended Stay Louisville KY - Northeast offers 129 accommodations with air conditioning. 49-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens or kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable/satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

Suburban Extended Stay Hotel Louisvil
Suburban Extended Stay Louisvil
InTown Suites Extended Stay Louisville KY Northeast
InTown Suites Extended Stay Louisville KY Westport Road
InTown Suites Extended Stay Louisville KY - Northeast Hotel
InTown Suites Extended Stay Louisville KY - Northeast Louisville

Frequently asked questions

What is the cancellation policy at InTown Suites Extended Stay Louisville KY - Northeast?

InTown Suites Extended Stay Louisville KY - Northeast offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at InTown Suites Extended Stay Louisville KY - Northeast?

Yep, InTown Suites Extended Stay Louisville KY - Northeast has a free self car park.

Is there a free airport shuttle available at InTown Suites Extended Stay Louisville KY - Northeast?

No, InTown Suites Extended Stay Louisville KY - Northeast does not offer an airport shuttle service.

What time are check-in & check-out at InTown Suites Extended Stay Louisville KY - Northeast?

Check-in begins at 11:00 AM. Check-out time is noon.

Are pets allowed at InTown Suites Extended Stay Louisville KY - Northeast?

No, only service animals are allowed.

InTown Suites Extended Stay Louisville KY - Northeast Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 6 out of 25 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Ernesto

Stayed 7 nights in Dec 2025

2/10 Terrible

Patrick

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 8 nights at InTown Suites Extended Stay Louisville KY (Northeast) but had to leave after just 3 due to fleas in the room—one was literally jumping on my 5-month-old baby's face. This was horrifying and completely unacceptable. I reported it to the front desk, but the staff offered no help or refund. The room was clearly not properly cleaned, and I’m still waiting for a resolution. I strongly advise others to avoid this property.
Stayed 8 nights in Sep 2025

10/10 Excellent

Shaniqua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. The staff have been friendly and helpful..
Stayed 8 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great stay. It was quiet…the neighbors were friendly with each other. It’s close to a lot of shopping, dining, package store, urgent care. This hotel does provide your towels and rags but you are on your own with pots/pans, cleaning your linen, getting more tissue etc. The staff do visit your room within the first 48hrs for things they may to note to fix or whatever (the guy was very polite and professional) Our housekeeper visit us once to change a/c unit filter and make sure everything was good. She was very kind.
Stayed 12 nights in Jul 2025

10/10 Excellent

Mara

Stayed 9 nights in Nov 2024

2/10 Terrible

Nelson

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2022

2/10 Terrible

Cameron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2022

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great company an people working here
Stayed 7 nights in Jan 2022

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service
It was quiet, nothing fancy but it was convenient and reasonably priced. The room as are dated but they was clean and comfortable.
Stayed 7 nights in Dec 2021

2/10 Terrible

John

Business traveller
Disliked: Staff & service, amenities
They failed to honor the reservation, and informed me they're would still be a charge on my card as "I" would have to cancel the reservation (when they did not have the room available) after the time had passed that I could do so without penalty. Staff was rude and dismissive.
Stayed 15 nights in Dec 2021

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Job well done

Stayed 7 nights in Dec 2021

2/10 Terrible

Farrah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Nov 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idk
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2021

8/10 Good

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort

Description needs clarification

The room was clean, but we had to look at 3 rooms to find one that didn't smell like tobacco smoke. I think it should be stated that although the room has a refrigerator, oven and microwave, there are no dishes, bowls, eating utensils or pans. There are also no hangers. The one soap that was provided was very small and got used up before the week was up.
Stayed 7 nights in May 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, was not accepted.
Stayed 7 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Option For Longer Business Stays

Two of my team members stayed here for a three week trip. Good location and friendly staff. Everything was clean and updated. Would recommend for a longer stay where a kitchen is more essential.
Stayed 19 nights in Apr 2021

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a nice stay

The manager was wonderful, an absolute angel! The staff was very friendly and curteous! Our room was clean and comfortable. The property was very clean and well maintained. The only issues we had were that dishes and cooking pans were not provided as the listing stated, we had to buy our own, there was a heavy marajuana odor outside and while going to and from our room, and there was a steep price increase from week 1 to week 3 of our stay, about $100 more per week, even though the room price showed as being the same, fees and taxes increased steeply.
Stayed 7 nights in Apr 2021

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. In a safe area. Near many restaurants and shopping
Stayed 14 nights in Feb 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean rooms. Stove, microwave and fridge all functional. Ample parking. NO water pressure. Nice channel package. Had to ask to have my room cleaned/linens changed. Wash your own towels
Stayed 8 nights in Feb 2021

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 7 nights in Jan 2021

4/10 Poor

Angel

Disliked: Cleanliness, staff & service, amenities
Stayed 15 nights in Apr 2022