Hotel Riu Palace Baja California - Adults Only - All Inclusive

Property class: 4.5

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

Poolside bar
Creator video - submitted by K & S Vacations LLC
Reception
Terrace/patio
6 bars/lounges, swim-up bar, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Place, Medano Beach
    ‪2 min walk‬
  • Place, Cabo San Lucas Bay
    ‪9 min walk‬
  • Place, Plaza San Lucas
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪37 min drive‬

Room options

Junior Suite (Tropical View, U)

8.6 out of 10
Excellent
(135 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(369 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

8.4 out of 10
Very good
(102 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (U))

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(23 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, C)

9.2 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

8.4 out of 10
Very good
(58 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande, M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Grande | E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (Elite Club, E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About the area

Cabo San Lucas

A luxury stay in Cabo San Lucas awaits you at Hotel Riu Palace Baja California - Adults Only - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Medano Beach and Cabo San Lucas Bay. Highlights at this all-inclusive property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the hot tub and steam room. The buffet restaurant, Promenade, is open for breakfast, lunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and gym. Additionally, you'll find free Wi-Fi in public areas, a steam room and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7 AM and 11 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class El Medano Ejidal property, you'll be 2.5 km (1.5 mi) from Marina Del Rey and 4.9 km (3 mi) from The Arch.

What's nearby

  • Medano Beach - 2 min walk - 0.2 km
  • Cabo San Lucas Bay - 9 min walk - 0.8 km
  • Plaza San Lucas - 14 min walk - 1.2 km
  • Puerto Paraiso Mall - 4 min drive - 3.9 km
  • Luxury Avenue - 5 min drive - 5.0 km

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 37 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪La Iguana - ‬6 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪La misión - ‬7 min walk
  • ‪Promenade - ‬7 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. A health club, a steam room, and gift shops/newsstands are also featured at the luxury Hotel Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 1 building
  • 602 guestrooms or units
  • 5 levels
  • 7 dining venues
  • 6 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is MXN 82.12 for the first bedroom per night, and increases by MXN 82.12 per night for each additional bedroom.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Baja California - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Baja California - Adults Only - All Inclusive is a short 5-minute walk from Medano Beach. Fun beach activities include scuba diving.

Is there a spa on site at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, there is an onsite spa at Hotel Riu Palace Baja California - Adults Only - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Baja California - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Hotel Riu Palace Baja California - Adults Only - All Inclusive features 4 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Baja California - Adults Only - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Palace Baja California - Adults Only - All Inclusive.

Is Hotel Riu Palace Baja California - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Baja California - Adults Only - All Inclusive is an adults-only property.

Does Hotel Riu Palace Baja California - Adults Only - All Inclusive serve breakfast?

Yeah, travelers quite like the free buffet brekkie here! Served daily from 7 AM to 11 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, Hotel Riu Palace Baja California - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3076 out of 4914 reviews
Rating 8 - Good. 1018 out of 4914 reviews
Rating 6 - Okay. 447 out of 4914 reviews
Rating 4 - Poor. 171 out of 4914 reviews
Rating 2 - Terrible. 202 out of 4914 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it very clean and peaceful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Todd Lee

Stayed 7 nights in Jan 2026

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down will never go to a RUI resort
Stayed 10 nights in Jan 2026

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

6/10 Okay

ZaQuoya

Stayed 4 nights in Jan 2026

10/10 Excellent

Dawson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent upkeep and the best cleaning I have ever seen at a hotel.
Stayed 4 nights in Jan 2026

8/10 Good

Edlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The food was pretty decent. We had no trouble finding something to eat. The hotel is well laid out with lots of areas to hang out. You could be as social or antisocial aa you want.
Stayed 5 nights in Jan 2026

10/10 Excellent

Carmen

Stayed 6 nights in Jan 2026

10/10 Excellent

Melvin Alexis, Mendon

Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect all inclusive resort for a group of 5 couples in our 40s. Very clean with lots of options for food. The restaurants don’t take reservations, but we had zero issues getting tables for 10 at the dinner restaurants. Food was great, especially considering the price! Drinks were strong, not watered down like a different Cabo all inclusive we stayed at a few years ago. The coffee bar was fantastic. At first we were concerned it would be too much of a party crowd for us, but it turned out to be the perfect balance of lively activity and relaxation.
Stayed 3 nights in Jan 2026

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Guest Service. Cleanliness and views
Stayed 7 nights in Jan 2026

10/10 Excellent

Jasmin Sade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful! From the main entrance, to the rooms, to the pools! The property was extremely clean. We also saw someone cleaning. The rooms were extremely clean, very spacious, and comfortable. My only complaint with the room was we were able to hear everything outside. It seemed like the walls were very thin but not too big of a deal for us. The food was pretty good and fresh. This is probably the best All-inclusive I've stayed in were the food was enjoyable. Staff was very friendly. You were able to visit the other 2 resorts on the property staying at the Adult Only side. I highly suggest staying at the Adult Only side if you aren't traveling with kids. I will definitely stay her again.
Stayed 5 nights in Jan 2026

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful. Lots to do in and the entertainment Staff was 10 out of 10/10 had a blast. Rooms were beautifu;l beds were very comfortable.
Stayed 7 nights in Dec 2025

10/10 Excellent

Chasity, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was kind and very helpful among the amenities. This is one of my favorite properties. We will be back!
Stayed 3 nights in Jan 2026

6/10 Okay

JMikel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room felt like it was down in the basement… no elevator to 1st floor. Food was edible. Entertainment was mid at best, especially for New Year’s Eve. Cruise ships parked in front of the arch EVERYDAY. Staff was friendly and hospitable. Place was clean. Drinks were weak like every other all inclusive. Nothing over the top.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria Quinn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Place was beautiful. Pools are great, food was better than expected. View amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

Janee

Stayed 3 nights in Jan 2026

8/10 Good

Donchelle R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, I didnt have hot water the last 2 days of my stay
Stayed 3 nights in Jan 2026

2/10 Terrible

Sunghoon, Houston

Stayed 3 nights in Dec 2025

4/10 Poor

Seth, Issaquah

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We had multiple issues with the staff and miscommunications. The spa had a lukewarm hot tub, smelly bathroom, and the massage for couples was mediocre for the $600 price tag. Best part was the food, especially on New Years, they went all out on seafood. Hence 2 stars instead of 1.
Stayed 4 nights in Dec 2025

8/10 Good

Bradley James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been 5/5 but there was a glitch on their online check in which only checked in 1 person instead of 2 that was on the booking and having some issues on the actual hotel check in, thankfully the staff were very helpful and was able to resolve it in less than an hour.
Stayed 7 nights in Jan 2026

10/10 Excellent

Cyrus Bahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am 85 years old and traveling around the world more than 100 times for job and Vacation with and without family this operation is the BEST of the BES. you cannot find anything, anywhere or anyone that you are not happy or like it AAAAAA
Stayed 7 nights in Jan 2026

8/10 Good

Salvador

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We come back to this hotel every year. We love the staff, clean rooms and fantastic amenities. We are close to everything and never disappoints. The only thing is that there is no valet parking anymore and I always rent a car.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela Marie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms, great service. Excellent food. Love location.
Stayed 7 nights in Jan 2026

8/10 Good

Ghazaleh

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms definitely clean and well maintained in terms of room service, but we were not given the room type we had reserved (asked for king bed, were given two twin beds). Staff were amazing and service was great. Very friendly and helpful. Pools were clean and not too crowded, but no shaded areas. All inclusive buffet had enough variety, quality was okay. We didn't like the Mexican restaurant, but the Italian restaurant was good. It was actually the only place I could find a decent alcoholic beverage -- something that really contains some alcohol. All pool-side alcoholic beverage was just non-alcoholic really, but you have enough at the room mini bar to enjoy real alcohol if needed. Neon party at Riu Santa Fe was amazing. The water park was mostly for children. Overall, I'd say 3 days was enough for me -- five days was too long. Overall, it was okay, but my spouse was happier with the experience than me.
Stayed 5 nights in Jan 2026