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Level Los Angeles Downtown - South Olive

4.5 star property
Luxury hotel with 24-hour fitness centre and sauna

Photo gallery for Level Los Angeles Downtown - South Olive

Outdoor pool, open 7 AM to 10 PM, free pool cabanas, pool loungers
Property video
Suite, Multiple Beds (Sky Suite Two Bedroom) | Private kitchen
Suite, Multiple Beds (Junior Two Bedroom Suite)
Suite, Multiple Beds (Junior Two Bedroom Suite) | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$417
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
888 S. Olive St, Los Angeles, CA, 90014
  • Place, L.A. Live
    ‪8 min walk‬
  • Place, Crypto.com Arena
    ‪10 min walk‬
  • Place, Los Angeles Convention Center
    ‪12 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, Multiple Beds (Junior Two Bedroom Suite)

Suite, Multiple Beds (Junior Two Bedroom Suite)

Suite, Multiple Beds (Junior Two Bedroom Suite)

8.0 out of 10
Very good
(23 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchen
  • 78 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom Corner Suite)

Suite, 1 King Bed with Sofa bed (One Bedroom Corner Suite)

Suite, 1 King Bed with Sofa bed (One Bedroom Corner Suite)

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom Suite)

Suite, 1 King Bed with Sofa bed (One Bedroom Suite) | Private kitchen

Suite, 1 King Bed with Sofa bed (One Bedroom Suite)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom Suite & Office)

Suite, 1 King Bed with Sofa bed (One Bedroom Suite & Office)

Suite, 1 King Bed with Sofa bed (One Bedroom Suite & Office)

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite)

Suite, Multiple Beds (Two Bedroom Suite) | Living area

Suite, Multiple Beds (Two Bedroom Suite)

7.8 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchen
  • 86 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds (Sky Suite Executive Three Bedroom)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds (Sky Suite Executive Three Bedroom)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchen
  • 195 sq m
  • City view
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Sky Suite Three Bedroom)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds (Sky Suite Three Bedroom)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchen
  • 139 sq m
  • City view
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Sky Suite Two Bedroom)

Suite, Multiple Beds (Sky Suite Two Bedroom)

Suite, Multiple Beds (Sky Suite Two Bedroom)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Kitchen
  • 116 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Two Bedroom Sky Suite

  • Sleeps 5

One-Bedroom Suite

  • Sleeps 3

Suite, Multiple Beds (Sky Suite Three Bedroom)

  • Sleeps 7

Suite, Multiple Beds (Junior Two Bedroom Suite)

  • Sleeps 5

Suite, Multiple Beds (Sky Suite Executive Three Bedroom)

  • Sleeps 7

Two-Bedroom Suite

  • Sleeps 5

Deluxe One-Bedroom Suite

  • Sleeps 3

Suite, 1 King Bed With Sofa Bed (One Bedroom Suite & Office)

  • Sleeps 3

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About the area

Los Angeles

A luxury stay in the heart of Los Angeles awaits you at Level Los Angeles Downtown - South Olive. You'll find Fashion Institute of Design & Merchandising a few steps away and L.A. Live within a 10-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The sushi bar, Sakana Sushi Bar, serves sushi and is open for lunch and dinner. Enjoy the 24-hour gym, Hot tub, sauna and free pool cabanas. Business amenities include 10 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Downtown Los Angeles hotel include Peacock Theater and Crypto.com Arena.

What's nearby

  • Orpheum Theatre - 3 min walk - 0.3 km
  • L.A. Live - 8 min walk - 0.7 km
  • Peacock Theater - 10 min walk - 0.9 km
  • Crypto.com Arena - 10 min walk - 0.9 km
  • Los Angeles Convention Center - 12 min walk - 1.0 km

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • 7th Street - Metro Center Station - 9 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 24 min drive

Restaurants

  • ‪Broken Shaker - ‬3 min walk
  • ‪Bossa Nova Brazilian Cuisine - ‬3 min walk
  • ‪Andante Coffee Roasters - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Golden Gopher - ‬3 min walk

About this property

Level Los Angeles Downtown - South Olive

Luxury hotel with 24-hour fitness centre and sauna
As a guest of Level Los Angeles Downtown - South Olive, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Level Los Angeles Downtown - South Olive. Parking is available for a fee.

This 4.5-star Los Angeles hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 33 levels
  • Built in 2015
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Level Los Angeles Downtown - South Olive offers 303 accommodations with washers/dryers and espresso makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with cable channels. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include rice cookers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sakana Sushi Bar

Things to do

  • 24-hour gym
  • Basketball
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's dinnerware
  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (142 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (137 centimetre high)
  • Wheelchair-width doorways (92 centimetre wide)

More

  • 1 building
  • 33 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Rice cooker
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 39.44 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 69 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7 AM to 10 PM
  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

LEVEL Furnished Living Suites Aparthotel Los Angeles
LEVEL Furnished Living Suites Aparthotel
LEVEL Furnished Living Suites Los Angeles
LEVEL Furnished Living Suites
LEVEL Furnished Living Suites Apartment Los Angeles
LEVEL DTLA Suites Apartment Los Angeles
LEVEL DTLA Suites Apartment
LEVEL DTLA Suites Los Angeles
Apartment LEVEL DTLA Suites Los Angeles
Los Angeles LEVEL DTLA Suites Apartment
Apartment LEVEL DTLA Suites
LEVEL Furnished Living Suites
Level Dtla Suites Los Angeles
LEVEL Furnished Living
Level Los Angeles Olive
LEVEL Downtown Los Angeles
LEVEL Los Angeles Downtown - South Olive Hotel
LEVEL Los Angeles Downtown - South Olive Los Angeles
LEVEL Los Angeles Downtown - South Olive Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at Level Los Angeles Downtown - South Olive?

Level Los Angeles Downtown - South Olive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Level Los Angeles Downtown - South Olive?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Level Los Angeles Downtown - South Olive on 17 Feb 2026 start from AU$357.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Level Los Angeles Downtown - South Olive?

Yep, Level Los Angeles Downtown - South Olive has valet parking with in/out privileges for USD 69 per night.

Does Level Los Angeles Downtown - South Olive have a pool?

Yep, and guests love it! Level Los Angeles Downtown - South Olive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 7 AM to 10 PM.

What luxury perks are available at Level Los Angeles Downtown - South Olive?

Level Los Angeles Downtown - South Olive features an outdoor pool, free pool cabanas and 1 hot tub. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes Level Los Angeles Downtown - South Olive a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Level Los Angeles Downtown - South Olive.

Is Level Los Angeles Downtown - South Olive family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as children's dinnerware in the guestrooms, it's no surprise that Level Los Angeles Downtown - South Olive is a hit with families.

Is there a free airport shuttle available at Level Los Angeles Downtown - South Olive?

No, Level Los Angeles Downtown - South Olive does not offer an airport shuttle service.

Is there a bar or restaurant at Level Los Angeles Downtown - South Olive?

Yep, you can grab a meal at Level Los Angeles Downtown - South Olive's onsite restaurant that serves sushi.

What time are check-in & check-out at Level Los Angeles Downtown - South Olive?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Level Los Angeles Downtown - South Olive?

Cats and dogs are welcome at Level Los Angeles Downtown - South Olive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Level Los Angeles Downtown - South Olive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 856 out of 1409 reviews
Rating 8 - Good. 230 out of 1409 reviews
Rating 6 - Okay. 141 out of 1409 reviews
Rating 4 - Poor. 75 out of 1409 reviews
Rating 2 - Terrible. 107 out of 1409 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Sep 2025

6/10 Okay

Marcus

Business traveller
Liked: Cleanliness, property conditions & facilities
Room had no towels or facecloths and I didn't receive til next day Window did not close properly
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

MANAV

Travelled with family
Stayed 6 nights in Jul 2025

6/10 Okay

Raquel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of Black Mold!

Apartment View Nice! Apartment cleanness not so great. Lots of the lights did not work. so there was barley light in the room. Bath tub for my kids did not work force to only use the shower. Bathroom doors dont lock. and the Washer Machine stunk and it had VISIABLE black mold, Not good at all. Garbage disposable did not work and when i called the front desk several times no one answered, They finally answered because i used my cell phone number to call the direct # Lady that answered the front was rude. I don't live there so at least be nice enough to give me a window frame of when someone is going to be by to fix it but that was to much to ask. Might stay again just to see if all the apartments were as disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Brittney

Stayed 2 nights in Oct 2025

10/10 Excellent

Angelo

Stayed 1 night in Oct 2025

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didnt work, security staff main head David was very disrespectful. Banged on the door very hard. Didn’t give us a warning evicted us after explaining we were going to take are group to another house and just come back to sleep.
Stayed 2 nights in Oct 2025

2/10 Terrible

dennis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
Room still had Birthday Ballons floating around and very dusty! Brought to front desk at checkout no care
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Travelled with group
Disliked: Staff & service
My stay was decent. I think my experience would have been different ultimately had the 3 people working the front desk were friendly and helpful and not rude. I will never stay here again. Period.
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness
N/A
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suite was stunning and luxurious, super spacious and a great view!
Stayed 1 night in Oct 2025

10/10 Excellent

Cassandra

Stayed 1 night in Sep 2025

10/10 Excellent

Aaliyah

Stayed 1 night in Sep 2025

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5th floor was too noisy, loud cars, motorcycles,sirens all hours at night. Mattress was not that solid-squished and loud at the edges. No coffee in room. But room and furniture clean and beautiful. Staff was very friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the room was gorgeous. The only issue I had was that the cookware supplied wasn’t sufficient. The pots stuck and there were no pans. I had to call concierge for a spatula. Btw, it did take a while to receive supplies. However, someone did come pretty quick to fix the garbage disposal.
View from the balcony
Stayed 3 nights in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool basketball court kitchen space walkable
Stayed 5 nights in Aug 2025

10/10 Excellent

jarely

Stayed 1 night in Sep 2025

10/10 Excellent

Imran

Stayed 2 nights in Sep 2025

8/10 Good

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is decent. It's in Downtown LA, so area is a bit sketchy. Was there for a concert.
Stayed 1 night in Oct 2025

6/10 Okay

Glen

Travelled with family
Upon arriving early there was no early check in. Understood. However, when we returned at 4:50 pm to check into our room the issues just continued to escalate. When we open the door to our room another guest was sitting in our room. This was an issue for my wife. A major safety concern. We returned to the front desk with our luggage and the unexpected guest to receive another room. Waisting our 28th wedding anniversary stay. Customers were jammed on the elevator with the cleaning crew and dolly’s. The hallways needed vacuuming. This was an absolute disaster experience and I won’t be staying here again. This has to be communicated to others. I wasn’t looking for an air BNB experience. The property did not appear to be managed properly and is a welcome ground for a major safety issues to come.
Stayed 1 night in Oct 2025

10/10 Excellent

Yhair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025