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Urban Chic - Portobello

Property class: 5 and above

Photo gallery for Urban Chic - Portobello

In-room dining
In-room safe, iron/ironing board, cots/infant beds, free WiFi
Deluxe One Bedroom Apartment with Balcony | Living area
In-room safe, iron/ironing board, cots/infant beds, free WiFi
Deluxe Two Bedroom Apartment with Balcony | Living area

Reviews

8.4 out of 10
Very good

Entire apartment

Sleeps 683 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space

Explore the area

View map
Faraday Road, London, England, W10 5NZ
  • Place, Portobello Road Market
    ‪9 min walk‬
  • Place, Westbourne Grove
    ‪9 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪53 min drive‬

Room options

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About the area

London

A luxury stay in London awaits you at this apartment. You'll be 2.2 km (1.4 mi) from Westfield London Shopping Centre and 3.5 km (2.2 mi) from Hyde Park. .Apartment features a washer/dryer, free WiFi and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a flat-screen TV and a coffee/tea maker are also available. Limited housekeeping is available. .This smoke-free apartment building offers free WiFi in public areas, a terrace and express check-out. Added amenities include a lift.
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What's nearby

  • Portobello Road Market - 9 min walk - 0.8 km
  • Westbourne Grove - 9 min walk - 0.8 km
  • Westfield London Shopping Centre - 6 min drive - 2.0 km
  • Holland Park - 7 min drive - 2.1 km
  • Queensway - 10 min drive - 2.1 km

Getting around

  • Ladbroke Grove Underground Station - 8 min walk
  • Kensal Green Station - 19 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Leafwild - ‬6 min walk
  • ‪The Fat Badger - ‬2 min walk
  • ‪Pret a Manger - ‬7 min walk
  • ‪Makan - ‬6 min walk
  • ‪Chicken Cottage - ‬7 min walk

About this property

Urban Chic - Portobello

As a guest of Urban Chic - Portobello, you'll find a terrace, express check-out, and a lift. WiFi is free in public spaces.

This 5-star London apartment is smoke free.

  • 4 guestrooms or units
  • Express check-out
  • Terrace
  • Lift
  • No smoking on site
This apartment offers 4 accommodations with washers/dryers and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: GBP 25 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Flat-screen TV
  • Games

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Washer/dryer

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Safe

Things to do

  • Horseback riding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 4 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25 per stay.

Smoking

Smoking is not permitted

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 300 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Urban Chic Portobello Apartment London
Urban Chic Portobello Apartment
Urban Chic Portobello London
Urban Chic Portobello
Urban Chic Portobello
Urban Chic - Portobello London
Urban Chic - Portobello Apartment
Urban Chic - Portobello Apartment London

Frequently asked questions

What is the cancellation policy at Urban Chic - Portobello?

Urban Chic - Portobello offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Urban Chic - Portobello have a pool?

No, this apartment doesn't have a pool.

Is there a free airport shuttle available at Urban Chic - Portobello?

No, Urban Chic - Portobello does not offer an airport shuttle service.

What time are check-in & check-out at Urban Chic - Portobello?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Urban Chic - Portobello?

No, pets are not allowed.

Urban Chic - Portobello Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 47 reviews
Rating 8 - Good. 14 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Abdulrazaq

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable and ideal for a family vacation, the park right opposite makes it even better cos of the ability to engage in outdoor activities
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Dermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a great district with fine restaurants

Very good experience, well kept building. Personnel that met me were very nice. Apartment I rented, was modern, clean and well maintained.
Stayed 4 nights in Jan 2018
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a really cute and more importantly clean apartment! We really enjoyed our time together in and/or our and about due to cultural diversity of the neighbourhood!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

DOUG

Liked: Cleanliness, room comfort
Great property centrally located, picking the keys up from a corner shop 900metres away was a pain with luggage
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Mary

Liked: Cleanliness, check-in, communication, listing accuracy
Train station is a little bit of a walk and where you get off is a little unsafe during the day much more at night. Taking the bus felt more safe and it’s much closer. The flat is clean and in front of a park so it’s nice and close to a convenient store. The front door was hard to open at first but once you learn the trick to it, it’s ok. Two things I wasn’t happy about are the washing machine/dryer combo. It takes SO long to finish and the pull out bed in the living room is very uncomfortable. It’s hard and it’s not even flat. It actually hurt my back. The flat is very close to Portobello Rd. where all the stores, food stands are. It’s literally a block away. We loved that! Overall I give it a 7 out of 10.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Tazeem

DO NOT BOOK WITH URBAN CHIC. We had a booking, the day before they informed us that we had been moved to a different property. We had purposely booked a place with a lift as one of the people in our party had really bad knees and stairs were tough. This new place had a lot of stairs. To make things worse, at 1:45am, a party of 5 people tried to enter the flat - they were also relocated to the same place. We contacted the property manager, were told (in writing) we would get a refund and had to go through Expedia. When I contacted Expedia, they contacted to property and the refund was not granted (even though we have it in writing). Save yourself the hassle. Don't book a Urban chic property.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Karen

Liked: Cleanliness, amenities
Disliked: Communication
The apartment size, location and walkability were great. However it was fairly obvious that no one had done an inspection prior to our visit. Communication and follow through were TERRIBLE. We had a major problem that was never resolved. We had NO HOT WATER for the four days we were there. We attempted to get the problem fixed but were ultimately told that Urban Chic has no control over the operations of the building we were in. On the third day we were given the option to move to another location but no offer was made to assist us with the move. I wrote emails to the company and have not received any response in almost three weeks. I have requested some compensation but again, no response.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Teun-Teun

Liked: Cleanliness, room comfort, communication

적극 추천

가성비 최고이고 위치도 좋아서 매우 만족스러운 여행이 되었습니다.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Khululekani

Liked: Cleanliness, room comfort, communication

Superb clean and well equipped apartment

Very well equipped apartment, clean, all amenities available. A great deal of care and attention was given to this accomodation. We had a superb stay with everything you could ever need. Great communication with the host too.
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful flat in a nice location

Elegant decor and a comfortable stay.. Everything needed is in the flat..
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely flat in a good location

Lovely apartment and close to shops
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Apartamento nuevo limpio y acogedor. Zona céntrica y muy bien comunicado.
Stayed 4 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and lot's of stains to carpets, marks on walls, flat 167 has not been looked after very well which is a real shame. some power sockets didn't work, heating was troublesome, main bathroom smelt of cat urine, previous guests kids had drawn on walls, dishwasher door broken, I can go on and on. place has so much potential if they spent some money on maintenance.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good overall apartment with cleanliness issues

Stayed at Urban Chic Portobello with my girlfriend and another couple. The apartment itself was nice overall - newer and quite modern and in a great location. However, there were some issues with cleanliness. There were horrific stains all over the couch, to the point where no one was comfortable sitting on it. There was also some mold in the shower. There was also a fowl smell that we noticed after getting home from a day out. It went away after leaving the windows open for a while and didn’t seem to come back, but still a bit concerning. Even with the cleanliness issues the overall experience was good. It’s located a short walk from the tube and it’s even closer to several bus stops. Good coffee shops nearby too.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean well appointed flat
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property is part of a completely new complex and the general condition of the apartments are good but the 2 apartments I rented were ready 2 hours later (you don’t want this to happen when you have your entire family coming from Italy). At least an email saying that they were sorry would have been appreciated and probably resulted in a different review.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little apartment near Portobello Road and walking distance (1mile) to Nottinghill Gate Station and other public transport. A couple of nice restaurants in the neighborhood, including a good Pizzeria, Fish and Chip shop, bakeries etc. A short walk to a couple of pubs and Tesco/Sainbury markets. Bedrooms were clean, although a little small. Sofa bed in living room was great for 2 kids with enough space that they didn't fight about being on top of each other! High speed Internet, Netflix on the TV and a well equipped kitchen gave us the option for dinners and breakfasts in when we wanted. Communication with Property manager was very good, check-in and check-out was very easy, no problems at all. Overall would recommend and would consider to use again if returning to London.
Stayed 5 nights in Aug 2019
Verified review

4/10 Poor

Sargon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was the very first time I was renting an apartment for a family vacation. So I was trying to to be extra cautious with where I stay. The good 1. Great location 2. The apartment was clean (maybe the carpets could have been cleaner) but overall it was clean. The bad 1. Apartment was not ready when we got there after the agreed checkin time! 2. Beds are cheap and the mattress kept falling through the frame not good 3. the shades in one room kept falling off The only safe in the apartment was not working The Ugly 1. Horrible, I mean really bad smell coming from the shower area in of the bathroom in the bedroom really bad To be fair they told me I should have called when they asked for my feed back and good rating but. after a semi indifferent response I got regarding to no hot water the first day I was not too confident they would do anything. and why is the place not in the tip top shape when you rent it and why do I have to endure anything until you fix it. Fix it before you rent not after you rent.
Stayed 6 nights in Jul 2019
Verified review

10/10 Excellent

W.H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, clean, convenience to portobello market.
Stayed 8 nights in May 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Litt langt fra selve bykjernen. Fin og ren leilighet. Bra for barnefamilie på 5
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Sehr schöne Wohnung, gut geschnitten, Küche vollständig und schön eingerichtet. Einzig das Doppelbett hat geknarrt und die Matratze war vollkommen durchgelegen.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Yu-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and wonderful stay but with hidden charge.

We enjoyed our stay at Urban Chic Portobello with everything is needed. Location is also with lots bus and tube stops. As for the property itself, it's clean, secure which is a big plus for family with kids. One down side is the hidden charge for late check in for 50 pounds (I checked in around 9pm) which wasn't disclosed on hotels.com website for the amount and only disclosed after you booked with hotels.com then communicated via email.
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Superfin, ny leilighet. Fint område, nær portobello road. Bra renhold og god service.
Stayed 2 nights in Feb 2019
Verified review

2/10 Terrible

Jackie

Liked: Amenities
Disliked: Cleanliness, staff & service
Nothing chic about it. Worn furniture and dirty linens
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
appartamenti nuovissimi, zona tranquilla e con trasporti vicini. gestione del servizio accurato e tempestivo. consigliato
Stayed 5 nights in Dec 2018