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The Chapter - Leisure Inn Hotel

2.0 star property
Hotel with a 24-hour front desk, a short walk to Kensington Gardens

Photo gallery for The Chapter - Leisure Inn Hotel

Miscellaneous
Lobby
Premium Double Room, Ensuite | View from property
Property entrance
Deluxe Double Room, Ensuite (Premium)

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$230
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
40-41 Leinster Gardens, London, England, W2 3AN
  • Hyde Park
    ‪9 min walk‬
  • Kensington High Street
    ‪18 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Premium Triple Room, Ensuite

Premium Triple Room, Ensuite

Premium Triple Room, Ensuite

Highlights

Heating
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Quadruple Room, Ensuite

Premium Quadruple Room, Ensuite | Miscellaneous

Premium Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • 7 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Single Room, Private Bathroom

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Premium Single Room, Private Bathroom

Highlights

Heating
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Highlights

Heating
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Ensuite (Premium)

Family Quadruple Room, Ensuite (Premium) | Miscellaneous

Family Quadruple Room, Ensuite (Premium)

Highlights

Heating
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

Highlights

Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Triple Room, Ensuite (Family)

Premium Triple Room, Ensuite (Family) | Miscellaneous

Premium Triple Room, Ensuite (Family)

Highlights

Heating
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room, Ensuite (Premium)

Deluxe Double Room, Ensuite (Premium) | Miscellaneous

Deluxe Double Room, Ensuite (Premium)

Highlights

Heating
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Single Room, Shared Bathroom

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Premium Single Room, Shared Bathroom

Highlights

Heating
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the area

London

At The Chapter - Leisure Inn Hotel you'll be within just a 15-minute stroll of popular places like Hyde Park and Kensington Gardens. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and luggage storage. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington High Street and Kensington Palace.

What's nearby

  • Kensington Gardens - 5 min walk - 0.4 km
  • Hyde Park - 9 min walk - 0.8 km
  • Kensington High Street - 18 min walk - 1.6 km
  • Marble Arch - 4 min drive - 2.0 km
  • Oxford Street - 5 min drive - 2.6 km

Getting around

  • Bayswater Underground Station - 6 min walk
  • London Paddington Station - 9 min walk
  • London (LCY-London City) - 66 min drive

Restaurants

  • ‪Halepi - ‬3 min walk
  • ‪Prince Alfred - ‬4 min walk
  • ‪Gold Mine - ‬5 min walk
  • ‪Four Seasons - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

The Chapter - Leisure Inn Hotel

Hotel with a 24-hour front desk, a short walk to Kensington Gardens
Public spaces have free WiFi.

Smoking is allowed in designated areas at this London hotel.

  • 50 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
The Chapter - Leisure Inn Hotel offers 50 accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property Registration Number 13629851

Property is also known as

The Chapter Leisure Inn
The Chapter - Leisure Inn Hotel Hotel
The Chapter - Leisure Inn Hotel London
The Chapter - Leisure Inn Hotel Hotel London

Frequently asked questions

Is there a free airport shuttle available at The Chapter - Leisure Inn Hotel?

No, The Chapter - Leisure Inn Hotel does not offer an airport shuttle service.

How much does it cost to stay at The Chapter - Leisure Inn Hotel?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at The Chapter - Leisure Inn Hotel on 22 Sept 2025 start from AU$229.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at The Chapter - Leisure Inn Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Chapter - Leisure Inn Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 16 out of 105 reviews
Rating 8 - Good. 23 out of 105 reviews
Rating 6 - Okay. 33 out of 105 reviews
Rating 4 - Poor. 23 out of 105 reviews
Rating 2 - Terrible. 10 out of 105 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Berton

Stayed 4 nights in Jun 2025

6/10 Okay

Kimberly

Travelled with group
Disliked: Amenities
Front desk staff was very friendly. The cleaning staff was rude and didn't clean when asked to do so. They took our dirty towels but didn't leave clean ones. Didn't take all of our trash or leave additional toilet paper. In fact, had to ask multiple times for toilet paper, finally bought some ourselves and the cleaning staff took a partial roll and still didn't replace it. Bed was uncomfortable and the room was hot.
Stayed 12 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2025

6/10 Okay

Tracy

Travelled with family
Loved the location. Quick walk to small markets, food, drinks, parks. Not the cleanest place to stay.
Stayed 1 night in Jun 2025

4/10 Poor

viviane

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
-
Stayed 5 nights in Jun 2025

6/10 Okay

Emily

Travelled with family and small children
Great location with friendly helpful staff. The beds were very comfortable. The road it was on had everything you need. Good option for a budget stay in central london for the night.
Stayed 1 night in Jun 2025

4/10 Poor

Philip

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location room needs updating and cleanliness
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is under renovation. There are loud noise from morning till night during construction. The bed is uncomfortable. There is no air conditioning. There is a heater but it can't be turned on. We stayed for 6 nights but only got 1 bottle of drinking water. Staff are nice. Location is convenient.
Stayed 6 nights in May 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Awful, nothing like the pictures. I should have known because it was quite cheap for this area in London but worse than anticipated.
Stayed 2 nights in May 2025

4/10 Poor

kimberly, Newport Beach

Disliked: Cleanliness, property conditions & facilities
Great staff and location, property under construction
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Stayed 4 nights in May 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful and clean, really enjoyed our stay and will be back
Stayed 1 night in May 2025

2/10 Terrible

Lana R

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Junko

Travelled with partner
Disliked: Property conditions & facilities
Someday this might be a fairly nice boutique hotel. But not yet. We stayed here for ten days in May 2025. This hotel opened two months ago in one of London's 19th century historic townhome rows and is still under renovation. Our first night was marred by the smell of paint and construction noise as the stairs next to our room was being plastered and painted. At least the room was clean and modernized, with good facilities (except for the shower head, which leaked badly). The next night was quieter, but still some paint smell. The mattress was new and very good. After three nights we moved to another room. It was similarly modern, but the mattress was terrible. We needed towels on it to cushion us against the springs we could feel. The TV was not hooked up and no one could fix it. The windows did not close properly and we used towels to block the cold air. (The windows in this historic district cannot be replaced but a carpenter could fix the problems). So, two nights there and we were moved to a third room for the rest of our stay, which was quite pleasant. The staff was very accommodating and tried to meet our needs, even if a couple of times they over promised what they were able to deliver. Special thanks to Babar, who took the brunt of our complaints. I like the location, a short walk to shops and transportation. The hotel room rate was reasonable. SO, maybe we will stay here again someday, but AFTER they finish the place!
Front of the hotel
The problem window
Stayed 10 nights in May 2025

4/10 Poor

Annie

Travelled with group
Stayed 1 night in May 2025

6/10 Okay

Chih Yuan

Travelled with group
Liked: Staff & service
Very easy walk to all the main tourist destinations, and very close to the paddington station to catch a train. Felt a little unsafe with the window half opened to the outside when checked in and took a lot of effort to try to close the window, only the find that it was hold shut by loose screws. Great for very short term stay, but not ideal for long term in situates at the basement suites.
Stayed 2 nights in May 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Esther

Travelled with family
Staff are nice and helpful, location is convenient, hotel is under renovation, the property condition is to be improved.
Stayed 4 nights in May 2025

4/10 Poor

Jotti Kaur

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had to be changed from this room as I could hear people outside the window and there was a balcony where people were walking past. The window had no safety locks and I felt very unsafe. Condition of hotel is not the best either, bathroom was nice but bedroom was ugly. For the future, I'll definitely be paying slightly extra for a more nicer hotel in London but would rather me feel safe, at ease and so I can actually sleep at night!! Not the best experience.
Stayed 2 nights in May 2025

6/10 Okay

Offir

Liked: Staff & service
Disliked: Amenities
Excellent staff: everyone at front desk was awesome. Clean bathroom, sheets and towels. HORRIBLE bed, I stayed in room 204..slept 1 Night out of 3. I woke up with a backache every single day of my stay because I could feel the springs in my back. Carpet needs to be ripped off. It is dirty and I killed 1 Little roach in my room. I wouldn’t stay here again
Stayed 3 nights in May 2025

6/10 Okay

Sean

.
Stayed 1 night in Apr 2025

6/10 Okay

Stephen, Spokane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Be sure you put the right property into your map. We were dropped off 10 min walk away. Reasonable food and shopping, but it was a bit longer walks. They are still working on upgrading the property. Smokers outside while the windows were open was disappointing.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a quiet neighborhood, fairly close to transport and dining, on street public parking is available.
Stayed 3 nights in Apr 2025

6/10 Okay

Chris

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was just for the location
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Stayed 1 night in Mar 2025