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The Chapter - Leisure Inn Hotel

2.0 star property

Photo gallery for The Chapter - Leisure Inn Hotel

Miscellaneous
Standard Double Room, Ensuite | View from property
Lobby
Standard Quadruple Room, Ensuite | Room amenity
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is AU$158
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
40-41 Leinster Gardens, London, England, W2 3AN
  • Place, Queensway
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Hyde Park
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

  • 7 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite

Standard Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

Standard Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room, Ensuite (Family)

Family Triple Room, Ensuite (Family)

Family Triple Room, Ensuite (Family)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Double Room, Ensuite (Premium)

Executive Double Room, Ensuite (Premium)

Executive Double Room, Ensuite (Premium)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London

At The Chapter - Leisure Inn Hotel you'll be within just a 15-minute stroll of popular places like Hyde Park and Kensington Gardens. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and luggage storage. .Attractions within a 20-minute walk of this London City Centre hotel include Kensington High Street and Kensington Palace.

What's nearby

  • Westbourne Grove - 2 min walk - 0.2 km
  • Queensway - 3 min walk - 0.3 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Paddington Central - 9 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km

Getting around

  • Bayswater Underground Station - 6 min walk
  • London Paddington Station - 9 min walk
  • London (LCY-London City) - 66 min drive

Restaurants

  • ‪Halepi - ‬3 min walk
  • ‪Prince Alfred - ‬4 min walk
  • ‪Bella Italia - ‬5 min walk
  • ‪Bayswater Arms - ‬6 min walk
  • ‪Gold Mine - ‬5 min walk

About this property

The Chapter - Leisure Inn Hotel

Public spaces have free WiFi.

Smoking is allowed in designated areas at this London hotel.

  • 50 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
The Chapter - Leisure Inn Hotel offers 50 accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Room service
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property Registration Number 13629851

Property is also known as

The Chapter Leisure Inn
The Chapter - Leisure Inn Hotel Hotel
The Chapter - Leisure Inn Hotel London
The Chapter - Leisure Inn Hotel Hotel London

Frequently asked questions

Is there a free airport shuttle available at The Chapter - Leisure Inn Hotel?

No, The Chapter - Leisure Inn Hotel does not offer an airport shuttle service.

How much does it cost to stay at The Chapter - Leisure Inn Hotel?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at The Chapter - Leisure Inn Hotel on 1 Mar 2026 start from 157.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at The Chapter - Leisure Inn Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Chapter - Leisure Inn Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 38 out of 163 reviews
Rating 8 - Good. 40 out of 163 reviews
Rating 6 - Okay. 43 out of 163 reviews
Rating 4 - Poor. 25 out of 163 reviews
Rating 2 - Terrible. 17 out of 163 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Imelda M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was okay, room very small. If you are 3 people , would not get 1 room. Staff nice
Stayed 4 nights in Nov 2025

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, staff was amazing. The room can use more hooks to hang stuff.
Stayed 6 nights in Nov 2025

10/10 Excellent

Analiz

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and we were even able to have an early check in without asking. Easy to find and great location.
Stayed 1 night in Oct 2025

2/10 Terrible

Tari

Disliked: Amenities, property conditions & facilities
Building very old. Room very tiny and uncomfortable. Wooden creaking floors. You can hear noise from neighbours. This is a terrible place.
Stayed 4 nights in Oct 2025

8/10 Good

Qiying, Katy

Travelled with family
Liked: Cleanliness, staff & service
quiet and convenient transportation
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

kamryn june

Stayed 2 nights in Oct 2025

6/10 Okay

Sandra

Business traveller
+ Convenient location + Decent bathroom with towels, soap, hot water + Hairdryer, kettle, tea & coffee in the room + Relatively quiet for London - Bed was not comfortable & room/hotel needs some TLC and updating. - You can hear everything what's going on in the next room
Stayed 2 nights in Oct 2025

8/10 Good

Jaydee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The staff were friendly and accommodating. No issues whatsoever.
Stayed 2 nights in Oct 2025

8/10 Good

Saifullah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and great value for the location
Stayed 3 nights in Oct 2025

10/10 Excellent

Yasmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, near local amenities and large park. Easy public transport access.
Stayed 2 nights in Oct 2025

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location to the train station and Hyde Park. The staff was very friendly and the room was clean. What we didn’t like was the thin walls and our room was under the lobby so we heard all foot traffic and roller bags coming and going. We were also basement level and there was a musty smell. Perfect if you are looking for a no frills stay for a decent price.
Stayed 4 nights in Oct 2025

6/10 Okay

Tayah

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good enough

When we arrived our window lock was broken and I refused to sleep in the room as it was unsafe as I am a young solo female traveler. The receptionist at first didn’t understand what the issue was, and said there was nothing he could do about it and there was nothing else available, then suddenly there was another room to stay in for the night. The room was very small, and I felt like the pictures were a bit deceiving. The room was clean and the cleaners were very nice and accommodating.
Stayed 4 nights in Oct 2025

6/10 Okay

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was small and not very clean, floor was not vacuumed and we had a red stain on our sheets. Location was convenient close to Paddington but very basic accommodation that could do with better level of cleanliness.
Stayed 3 nights in Oct 2025

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
THE PHOTOS ARE A SCAM. This was seriously the worst hotel I have ever stayed at. We booked in for 4 nights and we checked out after 1. Just to give you an insight into our experience; we arrived to find mould absolutely caked into the fan in the room, when we asked for a replacement, we were denied. We found a toilet stained yellow that was so filthy I had to go ask the front desk for cleaning supplies so I COULD CLEAN IT MYSELF. Not to mention our room window was immediately on the other side of sewer drains so every time someone in the hotel flushed their toilet, I heard a rush of water that kept me up all through the night. They refused to give me a refund for the other 3 nights we did not stay. If you value your cleanliness, your sanity or your overall well-being; PLEASE STAY FAR AWAY FROM THIS HOTEL.
Stayed 4 nights in Sep 2025

6/10 Okay

david

Travelled with family
Liked: Staff & service
There were shops nearby, public transport walkable. We had booked a premium twin with a window and we got the basement room with no window. We insisted on a change and were able to get a new room the next day by helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Farouk

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2025

4/10 Poor

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Pancanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

ashin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and walkble convenient.
Stayed 12 nights in Aug 2025

6/10 Okay

tessa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not at all what I was picturing based on the pictures when I booked it. Floor was gross carpet with some stains, bathroom kept smelling like sewage. Based on the pictures when I booked I expected it to be much nicer. It was fairly clean and safe area. Was just deceived as it’s not what I thought I was booking otherwise it was a okay hotel and felt safe here
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good value
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than I expected.

It was better than I expected, the place is very close to Paddington train station. We arrived early and we were allowed to go to our room as it was already available. Very friendly staff, very clean.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew Mark

Liked: Staff & service
The outside of the property was very poor
Stayed 1 night in Aug 2025

4/10 Poor

A O

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025