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Phoenix Heights By Bridgestreet

4.0 star property
Upscale apartment near Thames River

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Photo gallery for Phoenix Heights By Bridgestreet

Apartment, 1 Bedroom | Living area
View from property
Front of property
Apartment, 1 Bedroom
Fridge, microwave, oven, stovetop
Reviews
8.4

Very good

Popular amenities

  • KitchenKitchenKitchen
  • WasherWasherWasher
  • DryerDryerDryer
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
London, England
  • Popular LocationTower Bridge8 min drive
  • Popular LocationExCeL Exhibition Centre8 min drive
  • Popular LocationO2 Arena11 min drive
  • AirportLondon (LHR-Heathrow)69 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms (with Sofa)

Apartment, 2 Bedrooms (with Sofa) | Living room

Apartment, 2 Bedrooms (with Sofa)

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, desk, blackout curtains, iron/ironing board

Apartment, 2 Bedrooms

7.1/10 Good

Highlights

Separate dining area
Separate sitting area
Kitchen
Fridge
Dishwasher
Flat-screen TV
Washer/dryer
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About the area

London

At Phoenix Heights By Bridgestreet you'll be 4.4 km (2.8 mi) from O2 Arena and 4.5 km (2.8 mi) from ExCeL Exhibition Centre. .You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A living room, a DVD player and a coffee/tea maker are also available. .This business-friendly apartment building offers free WiFi in public areas, express check-out and dry cleaning/laundry services. Plus you'll find a lift. There's also the convenience of an airport shuttle.
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What's nearby

  • Tower Bridge - 8 min drive
  • ExCeL Exhibition Centre - 8 min drive
  • Tower of London - 9 min drive
  • London Bridge - 11 min drive
  • O2 Arena - 11 min drive

Getting around

  • London Limehouse Station - 4 min drive
  • South Quay Station - 5 min walk
  • Heathrow Airport (LHR) - 69 min drive

Restaurants

  • Seoul Bird - 7 min walk
  • Pret a Manger - 3 min walk
  • Obicà - 6 min walk
  • Yi Fang Taiwan Fruit Tea - 6 min walk
  • Bokan 38/39 - 3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Phoenix Heights By Bridgestreet

Upscale apartment near Thames River
Phoenix Heights By Bridgestreet offers its guests dry cleaning/laundry services, express check-out, and a lift. Public spaces have free WiFi.

This 4-star London apartment is smoke free.

  • 54 guestrooms or units
  • 8 levels
  • Dry cleaning
  • Express check-out
  • Lift
  • No smoking on site
Phoenix Heights By Bridgestreet offers 54 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Languages

English, Italian, Lithuanian, Polish, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Cot: GBP 24 per night
  • Highchair

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: GBP 24.00 per night

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable/satellite service
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Phone
  • Blackout curtains

Location highlights

  • Near the airport
  • Near a metro station
  • In the business district

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 54 rooms
  • 8 floors

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to 39 Westferry Circus, London E14 8RW
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 24.00 per night.
  • Cots (infant beds) are available for GBP 24.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 24.0 per night
  • Rollaway bed fee: GBP 24.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bridgestreet Phoenix Heights
Phoenix Heights
Phoenix Heights Bridgestreet
Phoenix Heights Bridgestreet Apartment
Phoenix Heights Bridgestreet Apartment London
Phoenix Heights Bridgestreet London
Phoenix Heights By BridgeStreet London, England
Phoenix Heights By Bridgestreet London
Phoenix Heights By Bridgestreet Apartment
Phoenix Heights By Bridgestreet Apartment London

Frequently asked questions

What is the cancellation policy at Phoenix Heights By Bridgestreet?

Phoenix Heights By Bridgestreet offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Phoenix Heights By Bridgestreet family-friendly?

You bet! With amenities such as highchairs and cots/infant beds in the guestrooms, it's no surprise that Phoenix Heights By Bridgestreet is a hit with families.

Is there a free airport shuttle available at Phoenix Heights By Bridgestreet?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Phoenix Heights By Bridgestreet?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Phoenix Heights By Bridgestreet?

No, pets are not allowed.

Phoenix Heights By Bridgestreet Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 58 reviews" "
Rating 8 - Good. 28 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location worked great for the conference I was attending. It was challenging to pick up the key in a different location than the property I was actually staying at. The Uber driver dropped me off quite a distance from the front desk location and dragging my luggage around was difficult.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

6/10 Okay

Expedia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Average apartment, good service
Overall, an okay stay. I felt that the furniture could do with an update (the sofas were very uncomfortable, which is the main reason for my low score on comfort). The beds were comfortable which is the main thing. The apartment was also VERY hot. It was uncomfortable when sleeping on the first night. The second night I propped open all the windows with tea spoons (yes really, the windows didn't stay open by themselves) then it was slighlty more bearable. Probably wouldn't stay again, but the service was excellent from the reception team.
Stayed 2 nights in Sep 2019

4/10 Poor

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Completely unsatisfactory process of arrival.
Getting into the property requires a ridiculous process, which you discover after paying. I paid a 4star price and got a 1star experience.
Stayed 1 night in Sep 2019

10/10 Excellent

DenisePauls, Elizabethtown, Pa USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, view from this room was very nice. Room WiFi was not very poor but we did not report it either so possibly it was something they could have had checked. In general very nice and would definitely consider on another trip.
Stayed 7 nights in Sep 2019

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice gaff in canary. Beware the extra walk
First up, check in. It was a bit inconvenient to get keys 15 mins walk away from the apartment. That said, the young man on reception was outstanding. The apartment itself had a great view, was clean and comfortable. A little basic and the kitchen did smell of takeaway food. But, it was great value & id probably use again. Just a little more attention & it’d be top marks. Top marks to reception guy though.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for Canary Wharf.
This location is perfect. Minutes walk from Central Canary wharf and two underground stations. Local restaurants (a great one straight downstairs in the same building), supermarkets and take ways all with in easy walking distance
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locatiom, super confy spaces for a family, and very good . Larisa from Tijuana, Mexico
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with all the amenities you could need Be prepared for it to be noisy with a lot of construction happening in the area, but great location to get anywhere very easily. The staff at check in were exceptional friendly and helpful and made us feel very welcome
Stayed 6 nights in Apr 2019