Park Grand Marble Arch

3.5 star property
Hotel with a restaurant, a short walk to Marble Arch
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Park Grand Marble Arch

Lobby
Exterior
Minibar, in-room safe, desk, soundproofing
Combined shower/bathtub, designer toiletries, hair dryer, slippers
Minibar, in-room safe, desk, soundproofing

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
31 Great Cumberland Place, London, England, W1H 7TA
  • Marble Arch
    3 min walk
  • Hyde Park
    5 min walk
  • Oxford Street
    13 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

Club Double Room

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Hairdryer
Bathrobes
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Hairdryer
Bathrobes
Designer toiletries
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Hairdryer
Bathrobes
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
TV
Shower/bath combination
Hairdryer
Bathrobes
Designer toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

Park Grand Marble Arch places you in the centre of London, within a short 5-minute stroll of popular places like Marble Arch and Hyde Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby and luggage storage. Each morning English breakfast is served between 7:30 AM and 10:30 AM. .Attractions within a short walk of this 3.5-property class London City Centre hotel include Park Lane and within a 15-minute walk you'll find Oxford Street.

What's nearby

  • Marble Arch - 3 min walk
  • Hyde Park - 5 min walk
  • Oxford Street - 13 min walk
  • Buckingham Palace - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • Marble Arch Underground Station - 3 min walk
  • Marylebone Station - 12 min walk
  • London (LCY-London City) - 45 min drive

Restaurants

  • ‪Nobu Hotel London Portman Square - ‬2 min walk
  • ‪Gail's Artisan Bakery - ‬3 min walk
  • ‪Feya - ‬3 min walk
  • ‪Daisy Green Food - ‬2 min walk
  • ‪Patisserie Valerie - ‬2 min walk

About this property

Park Grand Marble Arch

Hotel with a restaurant, a short walk to Marble Arch
There's a restaurant on site. Public spaces have free WiFi. Park Grand Marble Arch also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Park Grand Marble Arch offers 42 accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Hindi, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Frequently asked questions

What is the cancellation policy at Park Grand Marble Arch?

Park Grand Marble Arch offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Grand Marble Arch?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at Park Grand Marble Arch on 10 Nov 2024 start from AU$353.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Grand Marble Arch serve breakfast?

You bet, English brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Park Grand Marble Arch?

No, Park Grand Marble Arch does not offer an airport shuttle service.

Is there a bar or restaurant at Park Grand Marble Arch?

Yep, you can grab a meal at Park Grand Marble Arch's onsite restaurant.

What time are check-in & check-out at Park Grand Marble Arch?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Park Grand Marble Arch?

No, pets are not allowed.

Park Grand Marble Arch Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 168 out of 528 reviews" "
Rating 8 - Good. 142 out of 528 reviews" "
Rating 6 - Okay. 83 out of 528 reviews" "
Rating 4 - Poor. 65 out of 528 reviews" "
Rating 2 - Terrible. 70 out of 528 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Keely

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and cleanliness upon arrival was great, couldn’t fault the staff they were lovely, We booked the deluxe double room, which we got a room in the basement with no functioning window to get any air it was very small, I’m no good with small areas was very claustrophobic, none of the pictures show rooms without windows so didn’t think this would be a problem. asked if we can move they moved us to a slightly bigger room, don’t think it was great value for money but is in a great location. Rooms are definitely not sound proof could hear all of the convos from next door especially in early hours of the morning, breakfast was great we couldn’t fault this, overall hotel is good staff are lovely but just a lot of money for the type of rooms we were given.
Stayed 1 night in Jul 2024

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Peter, Middlesex

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Let’s clear up one thing now, this is not a 5* hotel but was awarded a 5* rating by the AA as a B&B. Yes there is a restaurant - the only one where breakfast is served. That’s it. Room service - doesn’t exist, that’s for cleaning services only. The rooms are very, very small but comfortable enough. The carpets do let the place down as they are rather old and worn but that aside, the staff are nice and helpful. If you want a convenient place to stay adjacent to Marble Arch and Oxford St, than you will be very pleased but be prepared to pay a price for this.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Catherine

We booked to stay in the 'Park Grand Marble Arch'. But 2 days before arrival we received an email to say there was a problem and we were being moved to the Grand Royale Hyde Park. Disappointing that at such short notice we were moved. Customer service regarding this move was limited and vague. Still refining emails asking how it start was at the Park Grand. All very bizarre!?!
Stayed 1 night in Jul 2024

10/10 Excellent

jayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a great location next to Hyde park. Staff at breakfast were really good and very helpful nothing was too much trouble for them. Breakfast was good but a little cold but they made you any thing you wanted
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
Lovely hotel, very clean and rooms were a great size. Room was ready early for check in and service at reception was great. Plenty of clean towels provided in the room and Elemis toiletries. Very reasonably priced and great location. Would definitely stay again when we come to London next.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Staff were very friendly and accommodating. The room is lovely and one of the comfiest beds we have slept in at a hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Grand Marble Arch Hotel was very conveniently located and very good value compared with other hotels nearby. The staff were very friendly and helpful, fresh fruit was available at reception and in my room, and everything was provided for a comfortable overnight stay in central London.
Stayed 1 night in Jul 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, the hotel staff were lovely, very helpful. The only downside was, despite turning off my air conditioning and bathroom extractor fan there was an annoying buzz (probably the extractor in an adjacent room) that was quite audible and kept me awake for quite a while.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 30th June
When we arrived at the hotel to drop our bags off the lady on reception couldn’t have been more helpful. She offered us a welcome glass of Prosecco and asked us about what our plans were. When I informed them it was a 40th birthday celebration they asked if we’d like a complimentary bottle sent to our room for when we returned. They also made the bed with a swan towel and rose petals. The hotel reception was stunning and the rooms were very clean with comfortable beds. The facilities at the hotel were really good and the breakfast was very nice. I would highly recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Business traveller
Liked: Amenities
Very cozy and upscale...room was nicely appointed.
Stayed 1 night in Jun 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Served its purpose
Quick and easy check in, great location and easy access to the tube, the room was clean however there was a smell coming from the bathroom, assuming this was from the drain, the bed had a dip in the middle of it which wasn’t great but the pillows were soft and clean, overall it served its purpose but for the cost, you would expect a little more comfort than what’s currently provided.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anwar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable hotel in a perfect spot of London
A very high standard of services that makes every guest as a special. A spacious room plus a delicious breakfast buffet served with a fruity delicious taste of coffee , that’s what I called a truly English hospitality.
Stayed 2 nights in Jun 2024

10/10 Excellent

lisa

Stayed 1 night in Jun 2024

10/10 Excellent

Lisa Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Just one night but the service and standard was excellent. Lovely Friendly staff who couldn’t do enough for us. We will definitely be back Thank you so much
Stayed 1 night in Jun 2024

10/10 Excellent

Benjamin

Stayed 4 nights in May 2024

10/10 Excellent

Divyank

Stayed 1 night in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
It won't be to everyone's taste
I was expecting more for my money, however it was satisfactory considering I was only in the room for a matter of hours after an evening event. The pictures are a bit deceptive, I was surprised at how small my room was and I noticed limescale was still visible on the shower doors - water pressure was good though. I was slightly bemused that you arrive at the hotel's address to find scaffolding and a sign directing you to an entirely different hotel. This made finding the hotel interesting to say the least. The staff seemed nice and polite.
Stayed 1 night in May 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

2/10 Terrible

stacy

Business traveller
Disliked: Room comfort
Stayed 1 night in Apr 2024