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Abbey Hotel Shepherd’s Bush

3.0 star property

Photo gallery for Abbey Hotel Shepherd’s Bush

Dining
Breakfast buffet
Standard Double Room | Bathroom
Standard Twin Room
Standard Twin Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is AU$119
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
23 Wood Lane, Shepherds Bush, Hammersmith and Fulham, London, England, W12 7DP
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, BBC Television Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.6 out of 10
Good
(4 reviews)
  • 5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.6 out of 10
Good
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About the area

London

At Abbey Hotel Shepherd’s Bush you'll be 1.8 km (1.1 mi) from Kensington High Street and 4.3 km (2.7 mi) from Hyde Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and multilingual staff. Plus you'll find luggage storage and a front desk safe. There's also the convenience of car rentals on site. .Attractions within a 10-minute walk of this 3-property class Hammersmith and Fulham hotel include Westfield London Shopping Centre and within 30 minutes you'll find Portobello Road Market.

What's nearby

  • Shepherd's Bush Green - 2 min walk - 0.2 km
  • Shepherd’s Bush Market - 4 min walk - 0.4 km
  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 6 min walk - 0.5 km
  • BBC Television Centre - 6 min walk - 0.6 km

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪itsu - ‬3 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Bleecker Burger - ‬5 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Bill's Restaurant - ‬4 min walk

About this property

Abbey Hotel Shepherd’s Bush

Abbey Hotel Shepherd’s Bush offers its guests a terrace, multilingual staff, and a front desk safe. WiFi and wired Internet are free in public spaces.

This 3-star London hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
Abbey Hotel Shepherd’s Bush offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Fan
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Abbey Hotel London
Abbey Hotel

Frequently asked questions

What is the cancellation policy at Abbey Hotel Shepherd’s Bush?

Abbey Hotel Shepherd’s Bush offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Abbey Hotel Shepherd’s Bush?

As of 27 Feb 2026, prices found for a 1-night stay for 2 adults at Abbey Hotel Shepherd’s Bush on 22 Mar 2026 start from 119.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Abbey Hotel Shepherd’s Bush?

No, Abbey Hotel Shepherd’s Bush does not offer an airport shuttle service.

What time are check-in & check-out at Abbey Hotel Shepherd’s Bush?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Abbey Hotel Shepherd’s Bush?

No, pets are not allowed.

Abbey Hotel Shepherd’s Bush Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 58 out of 185 reviews
Rating 8 - Good. 52 out of 185 reviews
Rating 6 - Okay. 38 out of 185 reviews
Rating 4 - Poor. 17 out of 185 reviews
Rating 2 - Terrible. 20 out of 185 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kristie Maureen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very small with few amenities. The bed was extremely hard. It felt like we were staying in a hostel. Was under the impression at the time of booking that breakfast was provided and was not. The key for the door was very difficult to use. The room was so hot we had to leave the windows open which let in the light and felt slightly unsafe and made sound travel. Could hear the shower running in the next room. It was a quick walk to the underground through an area that was slightly dodgy. We could get to any of the attractions in about 30 minutes. The upscale Westfield shopping centre was right across the street. The people at the front desk were kind and polite. It’s not a bad place to stay, just know what you’re getting!
Stayed 6 nights in Nov 2025

4/10 Poor

Adam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff were friendly and welcoming when I arrived. I didn't see them again after that due to timings. The room was not as advertised. No separate seating area, not as large as stated on advert, a smaller TV (24 inch not 32). The bed was on wheels that had no way to lock them so every time I moved, the bed shifted. A plug directly next to the bed showed sign of burning or heat damage. The bathroom was reasonable and the shower was large, which was nice. However the extractor fan did not function and the movement sensor kept turning the lights off. The shower water was warm which was welcomed. A light fixture was hanging out of the ceiling and mold was growing on the window, likely because of no extractor. I doubt I will stay here ever again
Stayed 2 nights in Nov 2025

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, staff & service
Decent for access to tube and trains, shopping is great. No breakfast and a bit noisy for us. The Wi-Fi was not as good as I'd like. I'm a stickler for good wi-fi.
Stayed 4 nights in Oct 2025

2/10 Terrible

Johannes

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Stayed 1 night in Jun 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel, perfect for the price
Stayed 1 night in Sep 2025

2/10 Terrible

Simon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be booking again!!!

It is so close to Westfield ....... is probably the most positive thing i can say about the place !!! Checking in was a breeze and i get that you need to see ID but not sure that GDPR states that you are allowed to take a picture of it on your phone ? i am just waiting for the email to say i have been cloned somewhere ? room was on the lower ground floor with two tiny windows that were open when I got there , I am guessing to try and get rid of the horrible smell that lingered in the room . the two single beds looked like they had been taken from the local hostel and probably the most uncomfortable mattress I have ever tried to get to sleep on which I might add I didn't get too much of with the constant noises all night The toilet smelt worse than the main room and the annoying auto on/off light came on when you got anywhere near the door was a nightmare .The frosted glass on the window didn't make up for having no blinds and luckily there was nobody walking past as I was in there. the black mould on the ceiling didn't give off great vibes either after trying to get some sleep I gave up and left earlier than I needed to the next morning i am sorry I couldn't be more positive about this place but unfortunately I think that it needs a major overhaul to meet any sort of standard
Stayed 1 night in Sep 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Florante

Stayed 1 night in Jul 2025

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Price

My son and I stayed for one night to attend a football match at QPR. The staff were very friendly and welcoming. The room was small but perfectly adequate for our needs, and the price was excellent. We would definitely stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities, room comfort
This place is awful. There’s no air conditioning, and the windows don’t even open so I can air it out. The ceilings are terrible short - a tall guy such as myself cannot even stand up straight. No hot water in the shower, the bathroom stinks like there’s a sewage backup, and there’s a storage in the room with a broken door displaying bags of the hotels belongings crammed in here. It’s a top floor room with no lift and it’s terribly hot. I could add more but that should give you an image. I honestly feel like I should be given a full refund for this room - it truly is THAT bad.
Stayed 1 night in Jun 2025

2/10 Terrible

Sepideh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old building, crowded area, small room, not appropriate room service, slow Internet.
Stayed 7 nights in Jun 2025

10/10 Excellent

ALEXANDER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great selection for a basic place to lay your head, shower, and rest. It is no frills, but 3 blocks from the Picadilly line and right across the street from the Mall. The front desk man is very helpful and kind. I would stay here again, especially for the low price they offered.
Stayed 1 night in Jun 2025

6/10 Okay

Pearse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly good

This was cheap and cheerful - as advertised. Problem was that there were not enough bedclothes on the bed and there were no additional blankets in the room. It's too late to fix this in the middle of the night when you realise you're too cold.
Stayed 1 night in May 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and friendly.

Clean, friendly and comfortable. Excellent location.
Stayed 1 night in May 2025

2/10 Terrible

Edmund

Disliked: Cleanliness, property conditions & facilities
Toilet stank. Tons of junk in the cupboard. Slimy TV remote control. Broken widow. Doggy neighbourhood.
Stayed 1 night in May 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel rooms really need an update. Bathroom was done but room was tired.
Stayed 1 night in Feb 2025

6/10 Okay

David

Business traveller
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and an ideal location, bathrooms on the small side and need replacing. The staff were very friendly. I would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mariana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the positive, the staff was very nice and the area was very centric and easy transportation access. Now, the property was a bit old, we did not get the room in the pictures, some towels had holes in them, the decorative pillows were dirty, the light in the bathroom was automatic and turned on and off all night, we could hear everything that was going on in the next room. WiFi did not work at all. If you won’t be in the room all day I would say it’s good enough.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented, handy for shopping and Shepherd's Bush empire. Staff very friendly and helpful, would definitely use again.