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"What we like: - easy access to underground stations - the friendly staff What we don’t like: - You have to let the water ran for 10 mins before you ge ... " More

By a verified traveller on Tue 15 Oct 2019

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Hotel Description

MStay Hyde Park Hotel places you in the center of London, within just a 5-minute stroll of Kensington Gardens and within 15 minutes of Hyde Park. Highlights at this Edwardian B&B include in-room free WiFi and LCD TVs.

You can enjoy digital TV, ceiling fans, and safes, featured in all 51 rooms. Nice touches to enhance your stay include slippers and free toiletries.

This smoke-free bed & breakfast offers free WiFi in public areas, a business center, and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 7:30 AM and 9:30 AM.

Attractions within a 20-minute walk of this 3-star London City Centre B&B include Kensington Palace and Kensington High Street.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$95* Per night/room 22 Mar. - 23 Mar.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

MStay Hyde Park Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for MStay Hyde Park Hotel

Everyone (1)
3 out of 5
What we like: - easy access to underground stations - the friendly staff What we don’t like: - You have to let the water ran for 10 mins before you get hot water for the shower.

Posted by on 15 Oct. 2019

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2 out of 5
Only pro to this hotel is that it's in a good location to bayswater and queensway station. The staff were rude not happy to help when asked for help. The room was extremely small and the shower was so small it took forever to shower. Complained about cigarette smoke coming through the bathroom vents to staff, nothing was done about it so spent 5 days sleeping with cigarette smell in our room. Also the firearm went off twice as a result from people smoking in their rooms, nothing was done apart from turning off the alarms. The overhead lamp above the bed also electrocuted me one time during my stay, it was reported to staff who got maintance to look at it and they did nothing so couldn't use the lamp for the week. Overall terrible hotel, will not be staying here again.

Posted by on 8 Aug. 2018

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Property Features

WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at MStay Hyde Park Hotel. This 3-star London bed & breakfast is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • Built in 1992
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (24.8 km / 15.4 mi)
  • Train station: London Paddington Station (1.4 km / 0.9 mi)
  • Metro station: Bayswater Underground Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

MStay Hyde Park Hotel offers 51 air-conditioned accommodations with safes and slippers. 19-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Digital channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited.

  • One child stays free
  • UnionPay
  • Events/parties not allowed
  • Debit cards
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 9 for adults and GBP 7 for children (approximately)
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyde Park Royal
  • Hyde Park Royal Hotel
  • Royal Hotel Hyde Park
  • Royal Hyde
  • Royal Hyde Hotel
  • Royal Hyde Park
  • MStay Hyde Park Hotel London
  • MStay Hyde Park London
  • Royal Hyde Park London
  • Royal Hyde Park Hotel London, England
  • MStay Hyde Park
  • MStay Hyde Park Hotel London England
  • England
  • Royal Hyde Park London
  • Mstay Hyde Park Hotel London
  • Royal Hyde Park Hotel London
  • MStay Hyde Park Hotel Bed & breakfast
  • MStay Hyde Park Hotel Bed & breakfast London

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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