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Dockside Hotel

3.0 star property
Hotel with a 24-hour front desk, near Tower of London

Photo gallery for Dockside Hotel

Exterior
Interior entrance
Economy Single Room
Breakfast buffet
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
55 Sutton Street, London, England, E1 0AY
  • Tower of London
    ‪3 min drive‬
  • Tower Bridge
    ‪4 min drive‬
  • London Bridge
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Small Single Room

Economy Single Room

Small Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Wardrobe
Desk
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Wardrobe
Desk
  • 15 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Wardrobe
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Economy Double Room

Small Double Room

7.6 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Wardrobe
Desk
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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About the area

London

At Dockside Hotel you'll be 1.8 km (1.1 mi) from Tower of London and 2.2 km (1.4 mi) from Tower Bridge. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. .Attractions within a 30-minute walk of this 3-property class Tower Hamlets hotel include Brick Lane and Liverpool Street.

What's nearby

  • Tower of London - 3 min drive - 1.7 km
  • Liverpool Street - 4 min drive - 2.0 km
  • Tower Bridge - 4 min drive - 2.0 km
  • London Bridge - 6 min drive - 3.0 km
  • The Shard - 7 min drive - 3.3 km

Getting around

  • Shadwell DLR Station - 3 min walk
  • Shadwell Station - 4 min walk
  • Heathrow Airport (LHR) - 73 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Peacock - ‬10 min walk
  • ‪George Tavern - ‬2 min walk
  • ‪Querky Cafe - ‬4 min walk
  • ‪The Gourmet Hut - ‬9 min walk

About this property

Dockside Hotel

Hotel with a 24-hour front desk, near Tower of London
Dockside Hotel offers its guests concierge services. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Dockside Hotel offers 14 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 1 and younger are not allowed at this property. All guests older than 1 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Dockside Hotel
Dockside Hotel London
Dockside London
Hotel Dockside
Dockside Hotel London, England
Dockside Hotel Hotel
Dockside Hotel London
Dockside Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Dockside Hotel?

Dockside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Dockside Hotel?

No, Dockside Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Dockside Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Dockside Hotel?

No, pets are not allowed.

Dockside Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 217 reviews
Rating 8 - Good. 80 out of 217 reviews
Rating 6 - Okay. 50 out of 217 reviews
Rating 4 - Poor. 29 out of 217 reviews
Rating 2 - Terrible. 17 out of 217 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

John

Business traveller
Disliked: Property conditions & facilities

You Pays Your Money, You Takes Your Choice

Given the price, the location was close to the areas I needed to be. If you are paying for a budget room, the condition will be passable at best. If I could not find any other hotels in this area I would stay again, but I will look elsewhere first.
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Liked: Staff & service
A place to book when everywhere else is full or ridiculously expensive. Functional low end hotel. Room was clean, water was hot, staff were helpful, breakfast was adequate. Pretty basic, small rooms. Not much going on in neighborhood.
Stayed 1 night in Jun 2025

8/10 Good

JING YU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
overall ok
Stayed 2 nights in May 2025

10/10 Excellent

M

Stayed 1 night in May 2025

6/10 Okay

Jaspal

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Glyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed two nights visiting London for a show, the hotel is a two minute walk from Shadwell DLR so very convenient. Breakfast was fine each morning, something for everyone.
Stayed 2 nights in May 2025

4/10 Poor

Darren

Liked: Room comfort
Disliked: Cleanliness

Little love needed

I’ve stay here multiple times and different rooms. The room I had this time really needs some love. Room it self is ok new blinds needed and lock on windows. The bathroom is really big but let down by how clean it is. Also broken floor tiles that could easy cut your feet. Hair dryer cord is damage didn’t use as looked unsafe. Shower screen hard to open was worried it would break. Toilet seat loose. Bed was fine nice and clean and slept well. No fan in this room. Tv has had better days. Stay here before other rooms was fine. Breakfast is fine for what it is. This is not a moan more don’t expect 5 stars for the price.
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price and the location so close to tube station i found it easily worth my money.staff were friendly..helpful .the breakfast was simple but fed me well. I will be returning!
Stayed 2 nights in May 2025

10/10 Excellent

Hongyu

Stayed 3 nights in May 2025

8/10 Good

Shaun

Travelled with family
Liked: Staff & service

Dockside - good value for the money

For the money (£117) this hotel did what we needed for the night. 5 mins from DLR & overground. Not really a tourist area & some would dubious about staying in this area, but hey we wanted a cheap hotel (father & son) , out drinking both days ,watching Sunderland at Wembley & Brighton at Spurs ⚽️❤️⚽️💙 The hotel allowed us to leave our overnight bag with them on both days, thanks for that 😁
Stayed 1 night in May 2025

6/10 Okay

James

Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Jorge

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood was not very nice and the attention was not very polite. TV was not working well, it was flashing several colors.
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good location for going to a concert at the o2 arena, 15/20 mins away on the tube
Stayed 2 nights in May 2025

8/10 Good

Khandker

Travelled with family
Liked: Staff & service, room comfort

Budget friendly, cramped space, satisfactory servi

Entered using door bell, there was a friendly reception who welcomed us. We were handed over our room key. The room was small in size, as expected being in London, with a double bed and ensuite washroom. There were toiletries but we did not receive any towels unfortunately. There was a closet but one lock was broken. The bed was clean with some stain marks on the bed sheets (not sure what they were exactly). Overall, the room was satisfactory. The attraction was the included breakfast. Most food items were supermarket purchased but the inclusion of the breakfast is an excellent thought.
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Stayed 1 night in Apr 2025

2/10 Terrible

Sumalatha

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the worst hotel in England. The Receptionist is very rude in communicating with us. He very unprofessional and the matters smells very bad. Per night I paid 70 pounds. Just by beliving expedia review. Please dont stay there any one reading my review There are nice hotels I was guided wrong way by expedia This hotel doesn't even deserve a star
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again .

Amazing and the staff/manager was so helpful and lovely . The bed was comfortable and I slept soundly. The bathroom was lovely with a good size shower.
Stayed 1 night in Apr 2025

8/10 Good

Jack

Stayed 1 night in Apr 2025

6/10 Okay

Thierry

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Ok to stay

Overall ok. Bathroom had mold in ceiling from a previous leak (I guess). Otherwise ok for a quick overnight stay. Price was relatively low
Stayed 1 night in Apr 2025

2/10 Terrible

IAN

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Great location. Basic room but decent breakfast. Fine for the price. Aome have said rooms are dirty but mine wasnt, just some mould in bathroom.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Did what it needed

Bed was comfy, good location. Shower wasn't in the best condition. Decent selection for continental breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Jana

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Dockside Hotel

It was okay. Receptionist was pleasant. The room was tidy (though carpet was worn, also ripped undeneath the window). The bathroom was modern and excellent, with a good supply of essentials with a modern radiator. The TV couldn't be operated as was pixated, giving a code. The room was cold at night as the radiator was permanently turned off. The window required curtains as only blinds available which did not close properly so had light coming in throughout the night. The room key couldn't lock the door whilst out of the room which was a concern, so I had to go for breakfast with my bag/valuables. Breakfast was a pleasant surprise. The setting was welcoming and with lovely breafast options available - THANK YOU
Stayed 1 night in Mar 2025