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Cleveland Hotel

4.0 star property

Photo gallery for Cleveland Hotel

Exterior
Restaurant
Exterior
Family Studio Suite
Family Studio Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View map
39-40 Cleveland Square, London, England, W2 6DA
  • Place, Queensway
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LCY-London City)
    ‪52 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

London

Cleveland Hotel places you in the centre of London, within just a 15-minute stroll of popular places like Hyde Park and Kensington Gardens. Highlights at this hotel include in-room kitchenettes, free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. .Within a 20-minute walk of this 4-property class London City Centre hotel, attractions include Kensington Palace and Kensington High Street.

What's nearby

  • Westbourne Grove - 3 min walk - 0.3 km
  • Queensway - 4 min walk - 0.4 km
  • Kensington Gardens - 4 min walk - 0.4 km
  • Paddington Central - 9 min walk - 0.8 km
  • Hyde Park - 10 min walk - 0.9 km

Getting around

  • Bayswater Underground Station - 7 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Bayswater Arms - ‬7 min walk
  • Guillam Coffee House
  • ‪Prince Alfred - ‬5 min walk
  • ‪Gold Mine - ‬5 min walk

About this property

Cleveland Hotel

Cleveland Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Cleveland Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star London hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Cleveland Hotel offers 30 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cleveland Apartment London
Cleveland London
Cleveland Square London
Hotel Cleveland Square
The Cleveland Hotel London
The Cleveland London, England
Cleveland Hotel London
Cleveland London
Hotel The Cleveland London
London The Cleveland Hotel
Hotel The Cleveland
The Cleveland London
Cleveland Hotel
Cleveland
The Cleveland
Cleveland Hotel Hotel
Cleveland Hotel London
Cleveland Hotel Hotel London

Frequently asked questions

What is the cancellation policy at Cleveland Hotel?

Cleveland Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Cleveland Hotel?

No, Cleveland Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Cleveland Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Cleveland Hotel?

No, only service animals are allowed.

Cleveland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 856 reviews
Rating 8 - Good. 386 out of 856 reviews
Rating 6 - Okay. 103 out of 856 reviews
Rating 4 - Poor. 28 out of 856 reviews
Rating 2 - Terrible. 10 out of 856 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great stay
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the location of the hotel; nice, spacious room, we had a lovely stay.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient place to stay in a nice neighborhood.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Martin

Liked: Property conditions & facilities
Clean and everything you need for an overnight stay.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Room spotless and very comfortable. Great location. Quiet but close to shops, restaurants and transport
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
I had a huge room for a reasonable price, the location ist great, just 10 minutes walk from Paddington and Hyde park.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between Paddington and Queensway on a quiet square. Nice clean room for a couple of nights business.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great olace to stay, staff friendly and helpful. Room was spacious with everything we needed and very clean. Nice little balcony to sit out on. This is a great place to stay for families the hotel was quiet and the area was quiet as well. I would definitely stay here again
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room for both families and groups of friends slept 4 loads of rooms kitchen balcony lovely room
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dan

Excellent hotel in a good location. Very friendly staff
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Shih-Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice and responsive.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big clean rooms
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service
Small but has everything I need. Staff are all friendly and I felt very safe
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Layover

I booked this hotel based on the high reviews and it did not disappoint. A very professional and friendly reception, a quality room and very very clean.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice and clean. Kind and helpful people at the front deak. Comfy bed. The room could be bigger, but it was large enough for two nights.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 nights stay

The facilities were really good, bathroom was spotless, and plenty of room, the kichenette with fridge was extremely useful. Aircon was a lovely surprise. The beds were comfy, and room was clean,
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean. Receptionist was very helpful. We were early but the lady let us check in which was a godsend as we were a little wet due to the weather. Would definitely recommend this hotel. It was very near to Hyde Park.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Brit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return!

One of the best hotels in this chategory in London that I hace experienced. Excellent location, quiet and these beautiful houses and green areas in this part of town. Wonderful large room for 3 adults, very convinient and with air-condition! And very friendly staff.
Neighbourhood
Reception
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Rose

Liked: Cleanliness, staff & service
I would have liked to get some international channels such as CNN etc..also, it can get moisy with other guests..however. its a decent place, nice area...go there! Staff is friendly!
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Cleveland is in a quite and easily accessible neighborhood in London. The room was clean and well maintained with all equipment working perfectly. I will definitely book again
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

Staff friendly and helpful. Everywhere spotlessly clean. Lovely cosy room with everything I could need. Very handy for shops, restaurants and public transport
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Patricia Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, old converted townhouses. Rooms were large and well appointed. Staff were excellent and friendly. Location was the best. Off the main streets, so very quiet, yet within a 5 to 8 minute walk of PADDINGTON or Bayswater Circle Line. Little kitchenette was very useful and saved us a lot of money on expensive British dining.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Cleveland Hotel! We stayed in one of the family studio suites for a week and it was the perfect size for our family of four. The beds were comfortable, the space was well laid-out, and the kitchenette came in handy for the few times we ended up getting food to go. The hotel is less than a 10 minute walk from both Paddington Station and Bayswater Station (and both stations have a ton of restaurants nearby). We were out exploring every day, and appreciated coming back every evening to a spotless room. The staff was welcoming and professional, and everything about our stay there was as easy as could be. We would absolutely stay there again!
Stayed 8 nights in Jun 2024
Verified review

4/10 Poor

Dania

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was just ok .. rooms are too old and no elevator for all floors .. the area is good though
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Loved it!

We really enjoyed our stay. The kitchenette was really handy especially the fridge. The shower was amazing and certainly woke you up! The room we had was in the basement but no complaints. It was quiet apart from in the mornings with people up.and down the stairs but this was to be expected. We had a really comfortable and pleasant stay and will hopefully be back soon.
Stayed 4 nights in Jun 2023