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City Sleeper at Royal National Hotel

4.0 star property
Hotel with a restaurant, steps from Russell Square

Photo gallery for City Sleeper at Royal National Hotel

Lobby sitting area
Daily English breakfast (GBP 19 per person)
Lobby lounge
Hallway
Twin Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$286
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
38-51 Bedford Way, London, England, WC1H 0DG
  • Place, Russell Square
    ‪2 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Place, Piccadilly Circus
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(108 reviews)

Highlights

Heating
Plasma TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Iron/ironing board
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(138 reviews)

Highlights

Heating
Plasma TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Iron/ironing board
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Single Room

Business Single Room

Business Single Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Plasma TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
Iron/ironing board
  • Sleeps 1
  • 1 Double Bed

View all photos for City Sleeper Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for City Sleeper Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Double Room

  • Sleeps 2

View all photos for City Sleeper Business Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

City Sleeper Business Single Room

  • Sleeps 1

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The price is AU$166
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About the area

London

City Sleeper at Royal National Hotel puts you in the heart of London, within steps of popular attractions like Russell Square and University College London. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. English breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class London City Centre hotel include The British Museum and Tottenham Court Road.

What's nearby

  • Russell Square - 2 min walk - 0.2 km
  • The British Museum - 6 min walk - 0.6 km
  • Leicester Square - 18 min walk - 1.5 km
  • Piccadilly Circus - 3 min drive - 1.7 km
  • Trafalgar Square - 4 min drive - 2.0 km

Getting around

  • Russell Square Underground Station - 4 min walk
  • London (QQU-London Euston Train Station) - 9 min walk
  • London (LCY-London City) - 43 min drive

Restaurants

  • ‪Fitz's Brasserie - ‬3 min walk
  • ‪Blooms Pizza Cafe - ‬1 min walk
  • ‪Bloomsbury Lanes - ‬2 min walk
  • ‪Caffe Tropea - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

City Sleeper at Royal National Hotel

Hotel with a restaurant, steps from Russell Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. City Sleeper at Royal National Hotel also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 272 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
City Sleeper at Royal National Hotel offers 272 accommodations with a safe and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19 for adults and from GBP 19 for children
  • Self-parking fee: GBP 24 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and debit cards. Cash is not accepted. 

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

Frequently asked questions

What is the cancellation policy at City Sleeper at Royal National Hotel?

City Sleeper at Royal National Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Sleeper at Royal National Hotel?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at City Sleeper at Royal National Hotel on 2 Nov 2025 start from AU$286.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Sleeper at Royal National Hotel?

Yep, City Sleeper at Royal National Hotel has a self car park for GBP 24 per day.

Does City Sleeper at Royal National Hotel serve breakfast?

Yep, our guests adore the English brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at City Sleeper at Royal National Hotel?

No, City Sleeper at Royal National Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at City Sleeper at Royal National Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at City Sleeper at Royal National Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at City Sleeper at Royal National Hotel?

No, only service animals are allowed.

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 819 out of 1704 reviews
Rating 8 - Good. 621 out of 1704 reviews
Rating 6 - Okay. 157 out of 1704 reviews
Rating 4 - Poor. 57 out of 1704 reviews
Rating 2 - Terrible. 50 out of 1704 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really can’t fault this hotel. It’s in an excellent location within walking distance to the west end etc plus 2 tube stations less than 10 mins walk away. The staff (Wasim in particular) were so friendly and helpful and hotel was spotless. Only minor niggle was that our room was a bit noisy in the evening which I only noticed as I was with my 8 year old daughter so going to bed a bit earlier than usual. If you’re worried about noise maybe ask for a higher floor / room facing away from the courtyard. We’ll definitely be coming back to this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Inez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the theatre district, very walkable
Stayed 1 night in Jul 2025

8/10 Good

Matt

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

Nice hotel. Clean, rooms are not to small considering the price point. No A/C but fan provided and window opens slightly.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family

Pleasant stay

I try to stay at City Sleeper while visiting London. Good hotel, good and helpful staff, convenient location, nice area.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is entirely non-air conditioned. Now I understand this isn’t a ubiquitous thing in the UK nor do I expect it, however the design of this hotel and the type of construction of the building clearly necessitates it be installed. The build is of cavity brickwork and is clearly an older building that has been renovated with thick walls. Whatever this hotel has been made with has made the insulation extremely effective. In essence, the rooms are a SAUNA. And I cannot exaggerate or stress that point more. They give you small cheap tower fans that are nowhere near good enough. I had bags of chocolate that had completely melted at night, I had a galaxy bar that was liquid. And I had 2 nights of completely zero sleep despite the fan on and the window open. Every staff member couldn’t have cared less when I brought it up. I got a shrug and a “we have 1600 rooms we have to do our best” response. I asked to move rooms, got told no. I asked for more fans, got told no. Would genuinely never, ever, ever come back.
Stayed 2 nights in Jul 2025

8/10 Good

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break

Lovely stay. Clean. Only issue it was a heatwave and no air conditioning although the staff kindly left a fan in the room, however it was still stifling hot. The room, and bathroom especially, look recently refurbished, maybe upgrading the windows to double glazing and air conditioning would be the icing on the cake. Overall though would definitely stay again, just at a time of year with no heatwaves.
Stayed 4 nights in Jul 2025

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a pleasant room. No air conditioning which was a surprise. Rooms come with a portable fan. Definitely got warm. Other than that, clean room in lovely Bloomsbury right near the British Museum.
Stayed 4 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities
This was one of the most TERRIBLE, AWFUL, HORRENDOUS experiences I have ever had at a hotel, and I have been traveling around the world for decades. When we checked in, we were told they didn't take American Express, which was not clear when I made the reservation. I offered to pay in cash, and they said they didn't accept cash. The management was extremely rigid and unaccommodating. We tried to work with them, and they just kept saying, This is our policy, we can't do that. They made no attempt to work with us or try to help us. I was finally able to pay the hotel bill, but it required me to become overdrawn from my bank account by thousands of dollars. The management of this hotel has the philosophy that they are always right and the customer is always wrong. They never apologize and never compromise. They run the hotel like the government of the former Soviet Union. Another thing that went wrong was that they put us in rooms that faced a courtyard with an outdoor pub. It was extremely noisy at night, past midnight. One night, there was loud carousing from people that went well past 2:30am. The hotel allowed this and did not intervene to stop the noise. They did change our rooms the next day. The worst aspect of this hotel is that they it's all about their policies and not about the needs of the customers. This hotel does NOT deserve the rating of 4 stars and excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's those personal touches that make a memory!!

Simply fantastic!! Great location, facilities were spotless, fresh, modern and the staff were so kind and friendly. The breakfast was beautiful with so much to choose from. When booking I was asked if it was for anything special and I explained it was a surprise trip to London for my husband to celebrate our 20th Wedding Anniversary, at check in we were congratulated on our anniversary and on arrival in our room a beautiful display with fresh roses and petals adorned the bed, along with a beautiful letter wishing us many more years of laughter and love together with a complimentary bottle of wine with two glasses ... such a special touch for which we were so grateful. Thank you for making our trip to London so special and memorable x
Stayed 1 night in Jul 2025

8/10 Good

Andrew, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel near to pedestrian areas but slightly small room typical of most UK/Europe hotels. Decent breakfast included.
Stayed 5 nights in Jul 2025

6/10 Okay

Russell, Forest Hills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough property. Great bathroom and nice room. The problem was the heat. There was no air conditioning. And London is currently going through a heat wave. The rooms were like little ovens. All they gave us was a small little fan, which basically did nothing. And the windows barely opened. Getting to sleep was really tough. My advice: make sure you get a room with an air conditioner. Otherwise you will suffer.
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good room but no air conditioning.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night for a special occasion and the hotel and room were perfect. The room was absolutely spotlessly clean and well appointed with a lovely fresh bathroom ensuite. Check in super quick and they kept our luggage after checkout until early evening for no extra charge so that we didn't have to find storage elsewhere until we travelled home. Breakfast very good with all the foods you might want fresh and well presented. Only point worth noting is that there was no air con - it didn't matter for us as the weather was clement but if it was a heat wave it might be something to be aware of. However we would certainly use this hotel again, it is probabaly the best short stay hotel in this area of London in this price bracket.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY LOUD DOOR SLAMMING BY CLEANING STAFF

This is a great hotel in so many ways but a BIG let down and what ruined my mornings is the slamming of the doors by the cleaners. All morning from 7 or 8am till the afternoon, as they go in and out of each room to clean then allow the doors to slam behind them. It is so loud and rude, and ruins that whole 4 or 5 hour period of time. I have complained about it many times and nothing seems to change. This is why now I am writing a review. I didn't want to have to do this because it is a great hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Pauline

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Overall ok

Great location. No air con, just a small fan, so room was hot and stuffy at night even with the window open. The location was really good but pricey for what we got.
Stayed 3 nights in Jul 2025

8/10 Good

Ben

Stayed 1 night in Jul 2025

10/10 Excellent

HAHYUNG

Stayed 5 nights in Jun 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check in
Stayed 2 nights in Jul 2025

8/10 Good

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and had everything we wanted and the hotel is very central for walking or getting the tube. There was no air con in the room and only a fan to help cool it down, as we were there during a heatwave in July this made the room very hot, the fan helped but air con would have been nice. This is not a complaint at all, just an observation as we had stayed here before in October and the room was a perfect temperature.
Stayed 4 nights in Jun 2025

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities
I though the staff could have been more friendly and the breakfast , apart from the scramble eggs was less than poor
Stayed 2 nights in Jun 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy hotel !! New , close to many places
Stayed 2 nights in Jul 2025

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very convenient with parking on site. The room was quite small but very nice & clean with a comfortable bed. I booked a twin/double & wanted a twin but there was no option to request this. The room was setup as a double & there were no twins available. Not sure if that was the hotel or Expedia at fault!
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Very clean, friendly staff.Good breakfast choice
Stayed 2 nights in Jul 2025