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City Courtyard Apartments & Penthouse

5.0 star property

Photo gallery for City Courtyard Apartments & Penthouse

Luxury Penthouse, 2 Bedrooms, Terrace, City View | Terrace/patio
Luxury Penthouse, 2 Bedrooms, Terrace, City View | Staircase
Flat-screen TV, pay films
Luxury Penthouse, 2 Bedrooms, Terrace, City View | Living area
Premier Apartment, 2 Bedrooms, Accessible, City View

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space
  • Parking available

Explore the area

View map
253 Commercial Road, Cheltenham House, London, England, E1 2BT
  • Place, Brick Lane
    ‪12 min walk‬
  • Place, Thames River
    ‪14 min walk‬
  • Place, Tower of London
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪77 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms, Accessible, City View

1 bedroom, premium bedding, desk, iron/ironing board

Premier Apartment, 2 Bedrooms, Accessible, City View

  • City view
  • 74 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Penthouse, 2 Bedrooms, Terrace, City View

Balcony

Luxury Penthouse, 2 Bedrooms, Terrace, City View

  • City view
  • 139 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Apartment, 3 Bedrooms, Accessible, Patio

Balcony

Premier Apartment, 3 Bedrooms, Accessible, Patio

  • Garden view
  • 93 sq m
  • Sleeps 9
  • 3 King Beds

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About the area

London

A luxury stay in London awaits you at City Courtyard Apartments & Penthouse. You'll be 1.8 km (1.1 mi) from Tower of London and 2.1 km (1.3 mi) from Tower Bridge. .You can enjoy a flat-screen TV with satellite channels, and each apartment features a washer/dryer, free WiFi and a sofa bed. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a coffee/tea maker and an iron/ironing board are also available. Housekeeping is available once per stay. .This smoke-free apartment building offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a terrace and a garden. There's also the convenience of self parking.
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What's nearby

  • Brick Lane - 12 min walk - 1.1 km
  • Thames River - 14 min walk - 1.2 km
  • Tower of London - 17 min walk - 1.5 km
  • Liverpool Street - 19 min walk - 1.7 km
  • Tower Bridge - 5 min drive - 2.0 km

Getting around

  • Shadwell Station - 6 min walk
  • Shadwell DLR Station - 6 min walk
  • Heathrow Airport (LHR) - 70 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The George Tavern - ‬4 min walk
  • ‪Good Samaritan - ‬6 min walk
  • ‪Lahore Kebab House - ‬5 min walk
  • ‪Etre - ‬3 min walk

About this property

City Courtyard Apartments & Penthouse

As a guest of City Courtyard Apartments & Penthouse, you'll find a terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The luxury City Courtyard Apartments & Penthouse also features a garden, a picnic area, and concierge services. Parking is available for a fee.

This 5-star London apartment is smoke free.

  • 6 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
City Courtyard Apartments & Penthouse offers 6 accommodations with washers/dryers and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Accommodation at this 5-star apartment has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay-per-view films. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 floors
  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

City Courtyard Apartments Penthouse Apartment London
City Courtyard Apartments Penthouse London
City Courtyard Apartments Penthouse
City Courtyard Apartments & Penthouse London
City Courtyard Apartments & Penthouse Apartment
City Courtyard Apartments & Penthouse Apartment London

Frequently asked questions

What is the cancellation policy at City Courtyard Apartments & Penthouse?

City Courtyard Apartments & Penthouse offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at City Courtyard Apartments & Penthouse?

Yep, City Courtyard Apartments & Penthouse has a self car park for GBP 10.00 per day. A self car park is also available, for a fee.

Is City Courtyard Apartments & Penthouse family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that City Courtyard Apartments & Penthouse is a hit with families.

Is there a free airport shuttle available at City Courtyard Apartments & Penthouse?

No, City Courtyard Apartments & Penthouse does not offer an airport shuttle service.

What time are check-in & check-out at City Courtyard Apartments & Penthouse?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at City Courtyard Apartments & Penthouse?

No, only service animals are allowed.

City Courtyard Apartments & Penthouse Reviews

Reviews

5.6
Rating 10 - Excellent. 65 out of 300 reviews
Rating 8 - Good. 43 out of 300 reviews
Rating 6 - Okay. 45 out of 300 reviews
Rating 4 - Poor. 33 out of 300 reviews
Rating 2 - Terrible. 114 out of 300 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

daniel

Travelled with group
Disliked: Cleanliness, room comfort
A terrible experience. Advertised as a “ 5 star apartment “ .... filthy with broken beds , broken cupboards , no kitchen equipment , boiler broken so no hot water or heating , and a health hazard with a hole in the ceiling light with water dripping through on to your head in the toilet. Had to leave after 1 terrible night.
Stayed 2 nights in Oct 2020

2/10 Terrible

Nychelle

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Extensive damage to beds, wardrobes, D
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

dont book this place

Disgusting. No communication.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Worst Place Ever

This place was absolutely horrible everything was broken the beds the chairs there was no cups or plates there was nothing in this apartment seems as if it’s never been cleaned the manager will take your deposit and not give it back to you whatsoever DONT BOOK
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

2/10 Terrible

Yana

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Okechi

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Worst hotel ever just look at the reviews they do nothing about it
Stayed 7 nights in Apr 2020

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2020

10/10 Excellent

Sam

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities
Everything was damaged in this property & the we had no toilets to use
Stayed 1 night in Jul 2020

2/10 Terrible

Darren, London

Travelled with family
Disliked: Cleanliness, amenities
Absolutely disgusting property DO NOT RENT!! This and all their other apartments should not be listed on Expedia and have definitely not been through any form of process regarding the Covid - 19 cleaning guidelines as the place is not fit to rent with; No hot water Dirty walls Dirty bed sheets with holes in Holes in the ceiling No door handles Broken tables Balcony doors that don’t lock As well as all this there was no toiletries what so ever and no handle on the bathroom door so it could not be closed without you being locked in which is a fire hazard They also ask for a large cash deposit so that they can accuse you of damage and pay back however much they see fit Pls AVOID this apartment needs to be condemned!!
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020

2/10 Terrible

Abdul

Disliked: Cleanliness, room comfort

dirty and not worth it

Check in was at 3pm guy said to come 5pm so i said okay then around 5pm he called to said the property he was about to give me its not available and i will have to wait till 9pm now so i wait az i had no choice, when i went to the apartment the apartment was drity also door handles are still broken also toilet still broken from my previous booking whice was 2months ago
Stayed 1 night in May 2020

2/10 Terrible

Ali Shabazy

Travelled with group
Disliked: Cleanliness, room comfort

0

Very dirty shower not working service zero
Stayed 1 night in Apr 2020

8/10 Good

MARWA

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2020

2/10 Terrible

Liyah, Walthamstow

Disliked: Amenities
The owner is very rude. We paid for a penthouse suite and got put in an ordinary room with no open windows so it was very hot. Once we entered the room there were dirty clothes in the washing machine, holes in the walls and the bathroom had no lock. The bed was broken and we had a bad night sleep, the Netflix and the wifi were both down and when we asked to move rooms we was refused and the owner put the phone down when we described our issues.
Stayed 1 night in Apr 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Quite dirty and bathroom had hair everywhere the rooms floor was full of stains as well as the sofa
Stayed 1 night in Apr 2020

2/10 Terrible

Nicholas

Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2020

6/10 Okay

Sienna, London

Travelled with group
Disliked: Cleanliness
There was many holes in the walls and the glass table was cracked which was very dangerous. There was also food left on a plait under a bed from a past visitor. The cleanliness was very very bad.
Stayed 1 night in Mar 2020

2/10 Terrible

Muhammad U

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Fatima, London

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
Do not stay at this apartment the place was Incredibly dirty ,the door handles for most of the doors were broken, we did not even have toilet paper in the bathroom no tea or coffees and very rude staff.Worst place I have ever stayed at.
Stayed 1 night in Mar 2020

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost!!

Total catfish. Photos don’t show the fact that this is in a terrible area where it scary to walk down the street, drug paraphernalia laying in halls of apartment, and there was BLOOD on the sheets and headboards (which are cloth) of both beds. The carpet in the bedrooms is nasty and stained, and the rooms are barren compared to photos—there are no nightstands, and the washing machine was full of someone’s clothing left in it. The provided toiletries is body wash and hand soap left and used by former tenant—like bottles you buy at the dollar store. We left after finding blood on sheets after a few hours, and I had to argue with the manager who tried to blame me for state of e room because I checked in an hour early and they “didn’t have time to clean it”. Also, the towels were used and dirty. Photo below shows the “entrance”
Stayed 3 nights in Mar 2020