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Chessington Resort Hotel

3.5 star property

Photo gallery for Chessington Resort Hotel

Children’s activities
Lobby
Azteca Monkey family room
Interior entrance
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$307
includes taxes & fees
4 June - 5 June

Explore the area

View map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪20 min walk‬
  • Place, Epsom Downs Racecourse
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

Desk, laptop workspace, free cots/infant beds, free WiFi

Safari King Family room with bunk beds

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari Family room

Safari Family room

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari African adventure family room

Safari African adventure family room

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari Double room with bunk beds

Desk, laptop workspace, free cots/infant beds, free WiFi

Safari Double room with bunk beds

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Azteca Discovery family room

Azteca Discovery family room

Azteca Discovery family room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari Accessible twin room

Safari Accessible twin room

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Azteca Monkey family room

Azteca Monkey family room

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari Zebra family room

Safari Zebra family room

Safari Zebra family room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

Chessington

At Chessington Resort Hotel you'll be within a 5-minute walk of Chessington World of Adventures and 3.2 km (2 mi) from Hobbledown. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Safari Bar and Grill, serves Modern European cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the Hot tub, sauna and kids' swimming pool. Business amenities include 3 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. .Within a 15-minute drive of this 3.5-property class Chessington hotel, attractions include Thames River and Hampton Court Palace.

What's nearby

  • Chessington World of Adventures - 4 min walk - 0.4 km
  • Horton Country Park - 20 min walk - 1.7 km
  • Hampton Court Palace - 13 min drive - 9.9 km
  • Epsom Downs Racecourse - 14 min drive - 9.1 km
  • Windsor Castle - 44 min drive - 40.5 km

Getting around

  • Chessington South Station - 9 min walk
  • Morden Underground Station - 13 min drive
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • ‪King Fish - ‬6 min drive
  • ‪Averna - ‬6 min drive
  • ‪The Foley - ‬6 min drive
  • ‪The Griffin - ‬6 min drive
  • ‪Coughlans Bakery - ‬6 min drive

About this property

Chessington Resort Hotel

Chessington Resort Hotel offers its guests a kids' pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Chessington Resort Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

  • 219 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chessington Resort Hotel offers 219 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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  • Pool
  • Spa pool
  • Kids’ pool
  • Free Wi-Fi
4.2 out of 5, Very good, 1,000 reviews
The price is AU$156
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.
The property will be renovating from 4 May 2026 to 22 May 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: GBP 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Chessington Safari Hotel

Chessington Safari

Holiday Inn London - Chessington Hotel Chessington

Holiday Inn Chessington

Chessington Holiday Inn

Chessington Safari Hotel Surrey

Chessington Safari Hotel Hotel

Chessington Safari Hotel Chessington

Chessington Safari Hotel Hotel Chessington

Frequently asked questions

What is the cancellation policy at Chessington Resort Hotel?

Chessington Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chessington Resort Hotel?

As of 28 May 2026, prices found for a 1-night stay for 2 adults at Chessington Resort Hotel on 4 June 2026 start from AU$307, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chessington Resort Hotel?

Yep, Chessington Resort Hotel has a free self car park.

Does Chessington Resort Hotel have a pool?

Chessington Resort Hotel has an indoor pool and a kids' pool. The pool is open 7:00 AM to 9:00 PM. The property will be renovating one of the swimming pools from May 4 2026 until May 22 2026 (completion date subject to change).

Is Chessington Resort Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Chessington Resort Hotel is a hit with families.

Is there a free airport shuttle available at Chessington Resort Hotel?

No, Chessington Resort Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Chessington Resort Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chessington Resort Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Chessington Resort Hotel?

No, only service animals are allowed.

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

nat

Stayed 2 nights in Feb 2026

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast and great staff!
Stayed 1 night in Feb 2026

8/10 Good

Ali

Stayed 1 night in Feb 2026

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, amenities
Always really clean. Very friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Feb 2026

6/10 Okay

Eryl

Liked: Amenities
Room was good, plenty of space with separate kids sleeping area. Mattress made noises everytime I turned over, and not comfortable. By Booking through a third party, it was impossible to get a session in the pool. Kids were disapointed.
Stayed 2 nights in Feb 2026

6/10 Okay

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but very hot, couldn’t turn heating down. Swimming needs to be booked in advance but you can’t do that unless you book the hotel stay directly with chessington - therefore we couldn’t do the swimming as it was fully booked. I called them multiple times before the stay to ask to book but was told it can only be done on arrival for Expedia guests. Disappointed overall but it was better than a premier inn
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Everything was perfect, room spotless, staff were super friendly, couldn’t do enough. My two children loved their stay and can’t wait to go back.
Stayed 1 night in Feb 2026

2/10 Terrible

Meghan

Travelled with family
Disliked: Staff & service
Beds are extremely hard. We couldn’t use the slash pad which was one of the biggest reasons for booking that hotel. Sadly we won’t be going back.
Stayed 1 night in Feb 2026

4/10 Poor

Arianna

Stayed 1 night in Feb 2026

8/10 Good

Angela

Stayed 1 night in Feb 2026

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
👍
Stayed 2 nights in Feb 2026

6/10 Okay

Richard M.

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The splash pool was not in use and there was no indication as to why. Indoor pool was still quite cool. Room was nice - the treasure hunt for the kids was a lot of fun with gifts. It was also disappointing that only one restaurant was open and staff especially at reception/concierge had not informed us.
Stayed 2 nights in Jan 2026

6/10 Okay

paul

Business traveller
Liked: Cleanliness, staff & service
Very good staff and service. Room was tired and dated. Wifi was not fit for purpose
Stayed 2 nights in Feb 2026

2/10 Terrible

Barry

Travelled with family
Disliked: Staff & service, amenities
The first issue arose when I received an email from Hotels.com with links to pre reserve breakfast and our time slots for the swimming pool. The link for the pool did not work and so my partner called the hotel to ask if they could book a slot at the pool for us. We were told that as we had booked via Hotels.com the links would not work and the staff at the hotel could not pre reserve the Pool slots. We would have to do it when we arrived. When we checked into the hotel and went to the pool the staff told us we could not reserve slots as the system was down and we had to just come back and hope there was space when we did otherwise would have to wait. We came back about half an hour later and none of the staff mentioned anything about the pool. It was not until we got pool side that we saw the splash pool was closed, as was the jacuzzi, the sauna and the steam room. When I asked the young lad at poolside he told me it should be open by the end of the week. No use to us as we're were only there two nights.... In addition when we got out the pool and went for a shower, they were freezing cold! When we checked out last year the staff told us we could still use the facilities and so we went swimming again after checking out. So, this year we planned to do the same as that day was my son's birthday and he was looking forward to going to the pool. When I checked out the girl on reception never asked how our stay was and told us the pool was closed for the day. Sums up our stay...
Stayed 2 nights in Jan 2026

6/10 Okay

Diane

Travelled with family
Room was fine. Having stayed previously I noticed other problems. Dirty open public spaces, ie rubbish left about, noticed most in restaurant and swimming changing area. My partner cut his thumb while in the pool and the staff had difficulty finding a first aid kit with a plaster!! Unsure of procedures on reporting an injury, should it be logged or not bother!! They didn’t bother in the end!! Found drinks bought in the bar terrifically expensive almost daylight robbery!! Staff were friendly and helpful. Would stay again just small things put a damper on it
Stayed 1 night in Feb 2026

10/10 Excellent

Sebastian

Stayed 1 night in Feb 2026

8/10 Good

Jordan

Stayed 1 night in Feb 2026

8/10 Good

Chris

Stayed 1 night in Feb 2026

6/10 Okay

Joshua

Stayed 1 night in Jan 2026

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was amazing really catered for families
Stayed 1 night in Jan 2026

2/10 Terrible

Janine

Disliked: Cleanliness, staff & service, amenities
Rude staff, didn’t care, terrible customer service. Had to change rooms and the room smelt like a sewer, debris all over the desk and orange gunk around plug hole! Refunded and drove home with my little one, the trip was an early birthday treat but what a huge disappointment. I would never book again ever.
Stayed 1 night in Jan 2026

8/10 Good

Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms good food highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Sebastian

Stayed 1 night in Jan 2026

8/10 Good

andrew

Stayed 1 night in Jan 2026