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Holiday Inn London - Sutton by IHG

4.0 star property
Hotel in Sutton with full-service spa and 24-hour health club

Photo gallery for Holiday Inn London - Sutton by IHG

Exterior
Fitness facility
Bar (on property)
Exterior
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
The current price is AU$155
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Gibson Road, Sutton, England, SM1 2RF
  • Place, Chessington World of Adventures
    ‪21 min drive‬
  • Place, Hampton Court Palace
    ‪25 min drive‬
  • Place, Wimbledon Tennis Club
    ‪26 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

Room amenity

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Premium Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Sutton

Holiday Inn London - Sutton by IHG puts you in the centre of Sutton, 11.8 km (7.3 mi) from Chessington World of Adventures and 14.4 km (8.9 mi) from Hampton Court Palace. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spirit Health Club can include facials and mani/pedis along with access to the sauna and steam room. The restaurant, The Junction Restaurant, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 484 square feet (45 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. To-go breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 4-property class Sutton West hotel include Wimbledon Tennis Club and Clapham Common.

What's nearby

  • Chessington World of Adventures - 21 min drive - 11.2 km
  • Hampton Court Palace - 25 min drive - 17.5 km
  • Wimbledon Tennis Club - 26 min drive - 10.1 km
  • Richmond Park - 27 min drive - 12.8 km
  • Clapham Common - 32 min drive - 12.8 km

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 43 min drive

Restaurants

  • ‪Caffè Nero - ‬5 min walk
  • ‪The Moon on the Hill - ‬3 min walk
  • ‪Caffé Kiko - ‬6 min walk
  • ‪Shinner and Sudtone - ‬4 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Holiday Inn London - Sutton by IHG

Hotel in Sutton with full-service spa and 24-hour health club
Holiday Inn London - Sutton by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Holiday Inn London - Sutton by IHG. For a fee, parking is available.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn London - Sutton by IHG offers 119 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn London - Sutton by IHG?

Holiday Inn London - Sutton by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London - Sutton by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton by IHG on 9 Nov 2025 start from AU$154.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London - Sutton by IHG?

Yep, Holiday Inn London - Sutton by IHG has an uncovered self car park for GBP 15 per day.

Is there a spa on site at Holiday Inn London - Sutton by IHG?

Yep, Spirit Health Club is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Holiday Inn London - Sutton by IHG have a pool?

Holiday Inn London - Sutton by IHG has an indoor pool and a kids' pool.

What luxury perks are available at Holiday Inn London - Sutton by IHG?

Holiday Inn London - Sutton by IHG features a full-service spa, a 24-hour health club and an indoor pool.

Is Holiday Inn London - Sutton by IHG family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free extra beds in the guestrooms, it's no surprise that Holiday Inn London - Sutton by IHG is a hit with families.

Does Holiday Inn London - Sutton by IHG serve breakfast?

Sure does, to-go breakfast is offered on weekdays between 6:30 AM and 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn London - Sutton by IHG?

No, Holiday Inn London - Sutton by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London - Sutton by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn London - Sutton by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn London - Sutton by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn London - Sutton by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 969 reviews
Rating 8 - Good. 362 out of 969 reviews
Rating 6 - Okay. 116 out of 969 reviews
Rating 4 - Poor. 52 out of 969 reviews
Rating 2 - Terrible. 34 out of 969 reviews

Reviews

8/10 Good

tim

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, we were able to store our luggage while we toured. Room was older, but very clean. Breakfast was available at a reasonable cost.
Stayed 1 night in Jul 2025

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to Paddington station
Stayed 1 night in May 2025

6/10 Okay

Charlotte

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Osiris E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by shopping area with everything you need. If going to venture out take public transportation, it’s easy simple and faster than the taxi’s
Stayed 6 nights in Jul 2025

8/10 Good

Mozell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everythig people were nice
Stayed 6 nights in Jul 2025

10/10 Excellent

Trinicious

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Nihirkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service easy check in check out perfect location
Stayed 2 nights in Jul 2025

4/10 Poor

Carole

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property in a sketchy neighborhood. Public space ok. Rooms old old old. Huge need of update.
Stayed 1 night in Jul 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provided a comfortable base for us to explore the area. It was within easy walking distance of public transport.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Very welcoming check in. Hotel staff were wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Lovely rooms. Great breakfast. Friendly staff. Will stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Colm

Liked: Cleanliness, staff & service
Pool facilities were tired.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dai

Stayed 2 nights in Jun 2025

10/10 Excellent

Allan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It seemed run down
Stayed 1 night in Jul 2025

6/10 Okay

Sara Louise

Travelled with group

Review

Room okay, bathroom basic with shower head over bath. Window didn’t open for security. I know it’s London but for the price wasn’t very good value.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Young Tae

Stayed 1 night in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

6/10 Okay

Dee, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice facilities but not providing all guests with slippers and robes to use for swimming and spa wouldn't take a lot of effort. The rooms were fine, nice and quiet and we enjoyed the large hi spec TV. Breakfast was disappointing - only soya and almond milk available - no oat milk and limited hot vegetarian options.
Stayed 1 night in May 2025