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Heeton Concept Hotel City Centre Liverpool

3.0 star property

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior
Family Room
Flat-screen TV
Desk, free WiFi, bed sheets
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is AU$73
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

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About the area

Liverpool

Heeton Concept Hotel City Centre Liverpool places you in the centre of Liverpool, within a short 5-minute stroll of Liverpool ONE and Chavasse Park. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Plus you'll find express check-out, tour/ticket assistance and multilingual staff. Each morning to-go breakfast is served between 6:30 AM and 10:30 AM. .Places within a short walk of this 3-property class Liverpool hotel include Liverpool Town Hall and Museum of Liverpool.

What's nearby

  • Liverpool ONE - 3 min walk - 0.3 km
  • Liverpool Town Hall - 3 min walk - 0.3 km
  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.4 km
  • Royal Albert Dock - 6 min walk - 0.6 km

Getting around

  • Liverpool James Street Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk
  • ‪Meet Argentinian Restaurant - ‬1 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

As a guest of Heeton Concept Hotel City Centre Liverpool, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Heeton Concept Hotel City Centre Liverpool also features express check-in, room service (during limited hours), and express check-out.

Smoking is allowed in designated areas at this 3-star Liverpool hotel.

  • 154 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
Heeton Concept Hotel City Centre Liverpool offers 154 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 19.20 per day); discounts available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet (66 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

What is the cancellation policy at Heeton Concept Hotel City Centre Liverpool?

Heeton Concept Hotel City Centre Liverpool offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heeton Concept Hotel City Centre Liverpool?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel City Centre Liverpool on 1 Apr 2026 start from AU$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heeton Concept Hotel City Centre Liverpool?

The closest beach to Heeton Concept Hotel City Centre Liverpool is Crosby Beach (8.4 km).

Does Heeton Concept Hotel City Centre Liverpool serve breakfast?

You bet, to-go brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Heeton Concept Hotel City Centre Liverpool?

No, Heeton Concept Hotel City Centre Liverpool does not offer an airport shuttle service.

What time are check-in & check-out at Heeton Concept Hotel City Centre Liverpool?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heeton Concept Hotel City Centre Liverpool?

No, pets are not allowed.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 1003 reviews
Rating 8 - Good. 366 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

8/10 Good

Marion

Stayed 1 night in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very clean and modern
Stayed 1 night in Dec 2025

10/10 Excellent

Jacky

Stayed 1 night in Dec 2025

6/10 Okay

Pauline

Travelled with family
Liked: Cleanliness, staff & service
Room was clean and in good condition. Staff at reception lovely and helpful. Wish I’d realised there is no breakfast available and we had to go to the weatherspoons across the road - usually this would be ok but it coincided with the Santa Dash so it was mobbed with weary runners. Also in a noisy area of the city with banging music till 1am and sirens. However, very handy for the station, shopping and entertainment.
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness
No VAT receipt provided for the new tourist tax when requested. Told to get it in the morning from reception but nobody there. FFS!!!
Stayed 1 night in Dec 2025

4/10 Poor

Lesley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Good central area
Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
No handwash or shower gel in the bathroom both were empty didnt realise until the morning so didnt have time to ask for it to be replenished.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Travelled with partner
Disliked: Amenities
Check in was fine. The hotel had no water so we couldn’t shower / wash / brush teeth . I couldn’t remove my make up so had to go straight home next day instead of having a day in Liverpool
Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful, reasonably priced, clean and right in the centre of the city. Love it
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Staff very friendly, great location and quiet room
Stayed 1 night in Nov 2025

6/10 Okay

Elisabeth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
A firealarm that was running for 30 minutes during nighttime is unconvinient of course. Safety is the most important matter, but the firemen said all was under control. No appologies, information or discount at check out. Staff seems indifferent!
Stayed 1 night in Nov 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were very helpful. However, fire alarm intermittently initiated during the night with little communication on the problem other than 'back to your room'. Issues with bathroom and bed also.
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
We stayed last night for the river if lights. The room was clean and comfortble. The ability to change the room temperature is great. Our room was only set up for 2 people. However there was 4 of us. They were quick to.provide extra towels, cups, coffe and milk.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Booked easily and a good price
Stayed 1 night in Oct 2025

6/10 Okay

charlotte

Business traveller
Disliked: Staff & service
Very noisy
Stayed 1 night in Oct 2025

4/10 Poor

Tereza

Travelled with family
Disliked: Staff & service
Fiz reserva porque na descrição dizia que tinha estacionamento disponível por 4 libras por 24h. Quando chegamos nos mandaram pra um estacionamento longe do hotel pra quem teve que tomar chuva pra voltar ao hotel e ainda tivemos que pagar 50 libras por 2 diárias. A cama da terceira pessoa tinha um buraco no meio do colchão tornando super desconfortável, o que provocou uma crise de coluna, atrapalhando toda a programação de quem passou apenas 2 dias na cidade. Os celulares passaram a noite para carregar e amanheceram com 30 a 50% de carga nos 4 aparelhos que tínhamos (só pode ter sido algum problema na rede elétrica do hotel porque no hotel anterior e o seguinte carregaram normalmente), o que nos deixou sem comunicação em grande parte do dia). Não volto mais a esse hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, in an excellent location.
Stayed 1 night in Oct 2025

6/10 Okay

elaine

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but basic. No breakfast option. Beds clean and comfortable
Stayed 1 night in Oct 2025