Hilton Liverpool City Centre

4.0 star property
Hotel with a restaurant, steps from Liverpool ONE

Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Presidential Suite
Terrace/patio
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Room service
The current price is AU$176
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪4 min walk‬
  • Place, The Beatles Story Museum
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

Executive Room (King)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Twin Room (Guest)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

King Deluxe Room

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Room (King Guest)

8.6 out of 10
Excellent
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Corner (King)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Liverpool

Hilton Liverpool City Centre places you in the centre of Liverpool, steps from Liverpool ONE and within a short 5-minute stroll of Royal Albert Dock. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, The Exchange, is open for breakfast, lunch and dinner. 10 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. English breakfast is available daily between 7:00 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Liverpool hotel include The Beatles Story Museum and M&S Bank Arena.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Royal Albert Dock - 4 min walk - 0.4 km
  • M&S Bank Arena - 7 min walk - 0.7 km
  • The Beatles Story Museum - 7 min walk - 0.7 km
  • Liverpool Pier Head Ferry Terminal - 9 min walk - 0.8 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • Liverpool (LPL-John Lennon) - 32 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬2 min walk
  • ‪Thoughtfully Cafe - ‬3 min walk
  • ‪The Place To Eat - ‬2 min walk
  • ‪The Bierkeller - ‬2 min walk
  • ‪Pocket Cafe Bar - ‬2 min walk

About this property

Hilton Liverpool City Centre

Hotel with a restaurant, steps from Liverpool ONE
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 10 meeting rooms.

WiFi is free in public spaces. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • Built in 2009
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Frequently asked questions

What is the cancellation policy at Hilton Liverpool City Centre?

Hilton Liverpool City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Liverpool City Centre?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Liverpool City Centre on 5 Oct 2025 start from AU$171.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Liverpool City Centre?

Yep, Hilton Liverpool City Centre has a self car park for GBP 25 per day.

Are there any beaches close to Hilton Liverpool City Centre?

The closest beach to Hilton Liverpool City Centre is Crosby Beach (8.8 km).

Is Hilton Liverpool City Centre family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Liverpool City Centre is a hit with families.

Does Hilton Liverpool City Centre serve breakfast?

Sure does, English breakfast is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hilton Liverpool City Centre?

No, Hilton Liverpool City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Liverpool City Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Liverpool City Centre?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Liverpool City Centre?

Furry friends are welcome at Hilton Liverpool City Centre, with food and water bowls on offer.

Hilton Liverpool City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1011 reviews
Rating 8 - Good. 259 out of 1011 reviews
Rating 6 - Okay. 115 out of 1011 reviews
Rating 4 - Poor. 68 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Hotel is inn
Stayed 1 night in Jun 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Suzy

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Padraig

Stayed 3 nights in Jun 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and stay as always

Excellent hotel as always, but no biscuits to go with the coffee. Also, previously the hotel was able to validate car parking tickets to get a discount. It’s a pity that this is no longer available, especially when nearby hotels are still able to do this.
Stayed 1 night in Jun 2025

6/10 Okay

andrew

Liked: Room comfort
Disliked: Property conditions & facilities

Very average

Great location with fantastic ice cream cafe opposite. Queued for 20mins in foyer,no air con & only 2 on desk.Queue was only about 10 check-ins long.Yes it was a hot day but that was a poor start. Stayed in room 444: fantastic view of the city & towards the waterfront. Comfy bed bigger than king. Duvet no sheet.Too hot.Air con very poor-wish I’d brought a fan. Wall paper peeling from top of wall by window.Don’t expect that really. Complimentary cans of water with glasses if you were a member only, & £2 each for everyone else.£2 for warm canned water. Carpet was clearly very quickly vacuumed as remnants missed of previous guests. Bathroom: clean. Long hair on towel that wasn’t mine. Bath VERY high- needs a step. Shower rose hanging off.No shampoo or body wash in the canisters. Sink VERY high up with steep sides! My wife is 5’2. Check out was quick but we weren’t asked how our stay was so didn’t bother to share. Overall disappointing for £170. No better than a premiere inn. Surprised really. It was a bit of a late birthday celebration for my 50th & not quite the chic experience we expected. Wouldn’t stay again sadly.
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual stay at this hotel never disappoints. Excellent location and breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

John R S

Stayed 5 nights in Jun 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
Stayed 1 night in Jun 2025

4/10 Poor

Anne-Marie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was an event locally so rooms were expensive but I was expecting a lot more from Hilton than this. On checking into my room it was dirty with toenails in the middle of the floor. They wanted to discuss this as the hotel was full but I insisted on a room change. 2nd room was similar, carpets threadbare, wooden furniture scuffed and old, just felt grim. Air con on fully all day and night but not cool at all and no windows to open. Main lobby toilets filthy, no toilet roll and glasses from the previous nights around the sink and sanitary bins at 1pm. Staff were lovely and looked shocked when raising these points. Breakfast items luke warm every morning too. Hilton need to support their staff better, the building was boiling with the poor cleaners working in exceptional heat on one of the hottest days. As I say, staff are lovely but clearly let down by Hilton and the need to update the hotel rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Health Hazard

Awful from check in to check out. Faeces cover flannel in the bathroom, rolled up ready for us to use. Dangerous kettle left for us to use, only worked it pressure put on plug, broken bathroom tap, rubbish aircon, rubbish shower. We spoke to the duty manager on leaving and presented her with the flannel, she said the operations manager would email us.. absolutely nothing from him … shame on you Hilton Hotels
Stayed 2 nights in Jun 2025

4/10 Poor

J m

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Some staff on front desk miserable and unhelpful. Main lobby nice but corridors to room dark , stuffy and very hot as where the rooms although air-conditioned . Food poor, steak sandwich very chewie and grisly Poor cleaning in lobby
Flower pot in lobby
Stayed 3 nights in Jun 2025

2/10 Terrible

Kenya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This Hilton property is severely outdated- ripped carpets, insects in multiple rooms and stains on bed linen. Unacceptable for a global brand like the Hilton.
Stayed 2 nights in Jun 2025

4/10 Poor

Mathew

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asia lovely at recaption
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Comfortable bed and pillows Delicious food. Upgraded so enjoyed access to lounge. Very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

PT

Liked: Cleanliness, staff & service, room comfort
Really helpful staff at reception, room was clean and quiet. The bath's enamel coating was chipped quite severely in several places - not very pleasing to the eye.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN, Cannock

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First class. And quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property wonderfully clean.
Stayed 1 night in Jun 2025

10/10 Excellent

A

Stayed 1 night in May 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, engaging and professional. The hotel is so central everywhere is a short walk. There's a vibrant atmosphere in the area, with loads of shopping, bars, restaurants to choose from.
Stayed 1 night in May 2025