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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Hotel with a full-service spa, 7-minute walk to Castle Keep

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Breakfast served
Front of property
Point of interest
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$144
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪11 min walk‬
  • Place, The Glasshouse
    ‪13 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Junior Suite, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club lounge access

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club lounge access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Queen Bed

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About the area

Newcastle-upon-Tyne

At Crowne Plaza Newcastle - Stephenson Quarter by IHG you'll be within just a 10-minute stroll of Castle Keep and Chinatown. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing visit to Mineral House can include deep-tissue massages, hot stone massages and body wraps along with access to the hot tub and steam room. The restaurant, Hawthorn Restaurant, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and steam room. 3003 square feet (279 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11 AM. .Places within a 15-minute walk of this 4-property class Newcastle-upon-Tyne hotel include Eldon Square Shopping Centre and Tyne Bridge.

What's nearby

  • Utilita Arena Newcastle - 6 min walk - 0.5 km
  • Chinatown - 7 min walk - 0.7 km
  • Castle Keep - 9 min walk - 0.8 km
  • St. James' Park - 11 min walk - 0.9 km
  • The Glasshouse - 13 min walk - 1.1 km

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle (NCL-Newcastle Intl.) - 19 min drive

Restaurants

  • ‪Mosaic Tap - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Gunner Tavern - ‬7 min walk
  • ‪The Dog & Parrot - ‬5 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Hotel with a full-service spa, 7-minute walk to Castle Keep
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. A fitness centre, a steam room, and spa services are also featured at the business-friendly Crowne Plaza Newcastle - Stephenson Quarter by IHG.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • Conference rooms
  • 3003 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2015
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Crowne Plaza Newcastle - Stephenson Quarter by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter by IHG on 14 Dec 2025 start from AU$143.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Crowne Plaza Newcastle - Stephenson Quarter by IHG?

The closest beach to Crowne Plaza Newcastle - Stephenson Quarter by IHG is Longsands Beach (13.8 km).

Is there a spa on site at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yep, Mineral House is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a pool?

Crowne Plaza Newcastle - Stephenson Quarter by IHG has an indoor pool.

What makes Crowne Plaza Newcastle - Stephenson Quarter by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Newcastle - Stephenson Quarter by IHG.

Is Crowne Plaza Newcastle - Stephenson Quarter by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Newcastle - Stephenson Quarter by IHG is a hit with families.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG serve breakfast?

Yep, visitors give top marks to the buffet brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:30 AM to 11 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, Crowne Plaza Newcastle - Stephenson Quarter by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, pets are not allowed.

Reviews

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

Reviews

10/10 Excellent

Karamveer

Stayed 1 night in Aug 2025

8/10 Good

Emily

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Huge rooms great breakfast

This beautiful hotel is a short walk from the train station and has an amazing full English breakfast. Rooms were so big that it was a shame the didn't allow a crib or cot for our 2 year old and we had to book 2 rooms. The furniture didnt look fully wiped down in yhe room.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, easy walk into town centre. Staff very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Bhavini

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall satisfactory but not fabulous

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

A

Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the station, very convenient. Quiet location by close to every we wanted
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Gary

Liked: Cleanliness
Hotel was in a good location. We did not have robes in our room to use the pool and spa - we had to ask three times for these to be sent up and ended up just using a towel on our first visit to the Spa as we got fed up of waiting. In addition, a plug socket blew up when attempting to charge my phone which, whilst dealt with promptly was an inconvenience. The Spa area was smaller than anticipated, the loungers were too few and they need replacing - there was also a peculiar spell in/around the pool area on one of the visits. The Gin bar was lovely and staff provided great service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Olabode

Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brilliant hotel

I have stayed here a few times now and have never been disappointed. This hotel is excellent, always book a spa day as well it is amazing and so relaxing. Great staff, food and the hotel is spotless. Highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Such lovely, friendly staff in all areas. Beautiful room, great shower, well resourced. Fabulous breakfast. It was all great!
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, clean comfortable and good location. Parking is next door multi storey but tight access road.
Stayed 3 nights in Apr 2025

8/10 Good

Huiming

Good location, good value!
Stayed 1 night in Jul 2025

10/10 Excellent

Kazzandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Supapan

Liked: Cleanliness, staff & service, property conditions & facilities
The place got nice decorations, clean, nice swimming pool, big room.
Stayed 2 nights in Aug 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Train Station. Rooms big and beds very comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 1 night in Jul 2025