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Hotel Description

At Crowne Plaza Newcastle - Stephenson Quarter you'll be within just a 15-minute stroll of Castle Keep and Chinatown. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

All 251 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include soaking tubs and slippers, while premium linens invite a good night's rest. Additionally, free bottled water, safes, and hair dryers are available.

A relaxing visit to Mineral House can include deep-tissue massages, hot stone massages, and body wraps along with access to the spa tub and steam room. The restaurant, Hawthorn Restaurant, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and steam room. 3003 square feet (279 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11 AM.

Sights within a 20-minute walk of this 4-star Newcastle-upon-Tyne hotel include Sage Gateshead and Tyne Bridge.

Room, 1 Double Bed, Accessible (Roll Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$141* Per night/room 28 Nov. - 29 Nov.

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel

Everyone (1)
2 out of 5
Wrong Newcastle did not realize this was in the UK

Posted by on 31 Jul. 2019

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Comment from Hotel Management

2 Aug. 2019 by Adam L

Dear Guest, Thank you for taking the time to review your stay. I am sorry to see you perhaps booked the wrong hotel. Please do contact me at the Hotel so I may personally assist you. Warm Regards Adam Lambert Guest Relations Manager

About the Crowne Plaza Newcastle - Stephenson Quarter

Location Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England NE1 3SA

Property Features

Crowne Plaza Newcastle - Stephenson Quarter offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A fitness center, a steam room, and spa services are also featured at the business-friendly Crowne Plaza Newcastle - Stephenson Quarter. This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Newcastle Central Station (0.8 km / 0.5 mi)
  • Metro station: Central Station (0.5 km / 0.3 mi)

Room Amenities

Crowne Plaza Newcastle - Stephenson Quarter offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11 AM.

Hawthorn Restaurant - This restaurant serves breakfast only.

The Gin Bar - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 restrictions, access to the steam room is not available until further notice.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 for adults and GBP 8.45 for children (approximately)
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Crowne Plaza Newcastle - Stephenson Quarter
  • Crowne Plaza Newcastle Stephenson Quarter Hotel
  • Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
  • Crowne Plaza Newcastle Stephenson Quarter
  • Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
  • Crowne Plaza Newcastle Stephenson Quarter
  • Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
  • Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.