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"Shower had no water pressure unless it was on cold, there was mould in multiple places of the grout, bathroom was never wiped down and tissues never r ... " More

By a verified traveller on Tue 02 Jan 2024

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Hotel Description

Leonardo Hotel Liverpool - Formerly Jurys Inn puts you in the heart of Liverpool, within steps of M&S Bank Arena and ACC Liverpool. Highlights at this eco-certified hotel include a restaurant and in-room free WiFi.

At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms and a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.

Places within a short walk of this 4-star The Docks hotel include Royal Albert Dock and The Beatles Story Museum.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$113* Per night/room 12 May - 13 May

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Leonardo Hotel Liverpool - Formerly Jurys Inn ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Leonardo Hotel Liverpool - Formerly Jurys Inn

Everyone (1) Family (1)
3 out of 5
Shower had no water pressure unless it was on cold, there was mould in multiple places of the grout, bathroom was never wiped down and tissues never replenished in our whole 6 nights there. Linen wasn’t changed once even requested after our son experienced a blood nose in his sleep, had to request fresh towels at 11pm after our room wasn’t made up that day only to be given hand towels by night staff. Luckily they gave us 6 of them for the 3 of us. Beds and pillows were comfortable though.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Charlie

Dear Rebecca, Thank you for your recent stay at Leonardo Liverpool Hotel. I appreciate you taking the time to leave a review for us but am disappointed to see you experienced a few issues. Your feedback will be shared and used a tool to constantly improve our service standards. We do look forward to being able to welcome you back in the future.

2 out of 5

Posted by on 1 Aug. 2023

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Comment from Hotel Management

12 Sep. 2023 by The Leonardo Hotel Liverpool

Thank you!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. WiFi is free in public spaces. The eco-certified Leonardo Hotel Liverpool - Formerly Jurys Inn also features a vending machine, concierge services, and laundry facilities. This 4-star Liverpool hotel is smoke free.

  • 310 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Liverpool Central Station (1.8 km / 1.1 mi)

Room Amenities

Leonardo Hotel Liverpool - Formerly Jurys Inn offers 310 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.

Bar and Grill - Onsite restaurant.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14 per person
  • Nearby parking fee: GBP 12 per day (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Liverpool
  • Jurys Inn Liverpool
  • Jurys Liverpool
  • Liverpool Inn
  • Liverpool Jurys Inn
  • Jurys Hotel Liverpool

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Tourism Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.