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The Surrey

2.5 star property
Art Deco New York hotel in Manhattan with full-service spa

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Photo gallery for The Surrey

Balcony
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Private kitchen
Interior detail
Reviews
9.2

Wonderful

Popular amenities

  • GymGymGym
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
20 East 76th Street, New York, NY, 10021
  • Popular LocationCentral Park4 min walk
  • Popular LocationMetropolitan Museum of Art6 min walk
  • Popular LocationTimes Square4 min drive
  • AirportNew York, NY (NYS-Skyports Seaplane Base)14 min drive

Room options

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includes taxes & fees
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About the area

New York

The Surrey puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Central Park and Metropolitan Museum of Art. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering at Cornelia Spa can include deep-tissue massages, Swedish massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Cafe Boulud, serves French cuisine and is open for breakfast, brunch, lunch and dinner. Bar Pleiades is the hotel's own cocktail bar, serving drinks along with light fare. Plus you'll find free wired Internet in public areas, a 24-hour gym and coffee/tea in a common area. Each morning continental breakfast is served between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Manhattan hotel include 5th Avenue and American Museum of Natural History.

What's nearby

  • Central Park - 4 min walk
  • Metropolitan Museum of Art - 6 min walk
  • Broadway - 4 min drive
  • Times Square - 4 min drive
  • Rockefeller Center - 4 min drive

Getting around

  • New York Harlem 125th St. Station - 5 min drive
  • 77 St. Station (Lexington Av.) - 5 min walk
  • New York, NY (NYS-Skyports Seaplane Base) - 14 min drive

Restaurants

  • ‪Ralph's Coffee - ‬5 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Pick A Bagel - ‬5 min walk
  • ‪The Kerbs Boathouse - ‬5 min walk
  • ‪Tamam - ‬6 min walk

About this property

The Surrey

Art Deco New York hotel in Manhattan with full-service spa
The Surrey offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly The Surrey. Parking is available for a fee.

This Art Deco New York hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 17 levels
  • Built in 1926
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Surrey offers 189 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cornelia Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar Pleiades
  • Cafe Boulud

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 17 floors
  • Art Deco architecture
  • Building
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 29 per person
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Surrey
Surrey Hotel
Surrey Hotel New York
Surrey New York
Surrey Hotel New York City
Surrey New York City
Surrey Suite Hotel
The Surrey Hotel New York City
The Surrey Hotel
The Surrey New York
The Surrey Hotel New York

Frequently asked questions

Is parking available at The Surrey?

Yep, The Surrey has valet parking for USD 75 per night.

Is there a spa on site at The Surrey?

Yep, Cornelia Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and facials, as well as deep-tissue massages.

What makes The Surrey a romantic place to stay?

Couples spa treatments and a Michelin-starred restaurant, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Surrey.

Is The Surrey family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Surrey is a hit with families.

Does The Surrey serve breakfast?

Yeah, continental brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at The Surrey?

No, The Surrey does not offer an airport shuttle service.

Is there a bar or restaurant at The Surrey?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Surrey?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Surrey?

Furry friends are welcome at The Surrey, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Surrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1000 reviews" "
Rating 8 - Good. 179 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Although the hotel is extremely well located and the room sizes are great, it needs love & a good update. Rooms have objects that are "semi-broken" (like a lamp) and water damage (in the ceiling). After the entrance there is a "lounging" area with tables, were bubbles are present from the wall paper. But the worse part is the fact that staff does not care about you. I cannot count the number fo times I had to open the front door and the door to the street (two heavy doors) in the 6 days I was there. The receptionists are always talking to each other and ignore guests passing by. This is such an iconic hotel, how can manage let this happen?
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.
Stayed 5 nights in Feb 2020

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you love the UES you will love The Surrey
A great location for shopping and eating. Not great if your business is mostly on the West Side.
Stayed 4 nights in Feb 2020

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the rooms are comfortable. The staff are helpful and friendly, go out of their way to provide good service. Definitely would go back.
Stayed 2 nights in Feb 2020

8/10 Good

R, Massachusetts

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, value for what you receive as a guest could be better. Our bathroom had a window which is a plus for me personally and our room had excellent view to Madison Ave and the City. Some of the staff were polite and welcoming although this was not universal. At the time of check in, we were sent to a room which was not ready and filled with tobacco smell (it’s a nonsmoking hotel and obviously I don’t blame the hotel management for this), which has happened to me before in different ways, although the issue was addressed with some degree of nonchalance on behalf of the staff which was a little unexpected given the price level of this hotel. On average I stay in various 4 and 5 star hotels in the City twice a month and although incidents like this have happened to me in the past, they were handled much more tactfully.
Stayed 2 nights in Feb 2020

8/10 Good

Bill_R, Wilmington, DE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is a matter of personal taste, so not necessarily one that would be shared by other guests. I like a firm mattress, and the mattress in our room was rather soft. My wife in particular did not sleep well for the two nights we stayed for that reason. But again, all a matter of individual taste, and otherwise the hotel was exemplary in every respect.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and style is amazing. The location is perfect next to the park - with great cafes and restaurants around every corner.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was way too long. Way. To. Long. 20 minutes with the receptionist
Stayed 1 night in Feb 2020