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Aparthotel

Ascott Waterplace Surabaya

4.5 star property
Art Deco aparthotel with 2 outdoor pools and fitness centre

Photo gallery for Ascott Waterplace Surabaya

Exterior
Bar (on property)
In-room safe, desk, laptop workspace, soundproofing
View from room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Pool
  • Breakfast available
  • Outdoor space
  • Room service
The current price is AU$123
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5, Surabaya, East Java, 60126
  • Place, Pakuwon Mall
    ‪1 min drive‬
  • Place, Surabaya Zoo
    ‪9 min drive‬
  • Place, Royal Plaza Surabaya
    ‪10 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Penthouse, 1 Bedroom

Penthouse, 1 Bedroom

Penthouse, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 112 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Fridge, microwave, stovetop, electric kettle

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Executive Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 113 sq m
  • 3 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Executive Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Deluxe Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LED TV
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Apartment

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe Apartment

  • Sleeps 4

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Executive Apartment

  • Sleeps 2

View all photos for One Bedroom Deluxe Apartment

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Deluxe Apartment

  • Sleeps 2

View all photos for Three Bedroom Executive Apartment

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Executive Apartment

  • Sleeps 5

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Executive Apartment

  • Sleeps 4

View all photos for One Bedroom Penthouse

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Penthouse

  • Sleeps 2

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  • Pool
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About the area

Surabaya

A luxury stay in Surabaya awaits you at Ascott Waterplace Surabaya. You'll be 0.4 km (0.2 mi) from Pakuwon Mall and 8.1 km (5 mi) from Surabaya Town Square. Highlights at this family-friendly aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and washing machines. .Each apartment is soundproofed and features an LED TV with cable channels, along with free WiFi, a dining area and a sitting area. A kitchenette comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include bathrobes, slippers and free toiletries. A living room, a DVD player and free bottled water are also available. Housekeeping is available on request. .Enjoy the free kids' club, gym, kids' swimming pool and waterslide. The aparthotel's restaurant is a nice spot to grab a bite. Business amenities include 2 meeting rooms and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Surabaya aparthotel include Royal Plaza Surabaya and World Trade Centre.
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What's nearby

  • Pakuwon Trade Center - 1 min walk - 0.0 km
  • Pakuwon Mall - 1 min drive - 0.4 km
  • Surabaya Zoo - 9 min drive - 8.7 km
  • Royal Plaza Surabaya - 10 min drive - 8.4 km
  • Tunjungan Plaza - 11 min drive - 10.2 km

Getting around

  • Margorejo Station - 11 min drive
  • Tandes Station - 24 min drive
  • Surabaya (SUB-Juanda) - 43 min drive

Restaurants

  • ‪Tacoritto - ‬2 min walk
  • ‪Ayam Goreng Jakarta Asli - ‬2 min walk
  • ‪Cakue Peneleh - ‬2 min walk
  • ‪The Library - ‬1 min walk
  • ‪Ronde Jahe Alkateri - ‬3 min walk

About this property

Ascott Waterplace Surabaya

Art Deco aparthotel with 2 outdoor pools and fitness centre
Ascott Waterplace Surabaya offers its guests 2 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Ascott Waterplace Surabaya. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Art Deco Surabaya aparthotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 33 levels
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Ascott Waterplace Surabaya offers 182 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas. 32-inch LED televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Rooftop bar, al fresco dining, open daily

Four Points by Sheraton Surabaya, Pakuwon Indah

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 184 reviews
The price is AU$137
includes taxes & fees
2 Oct - 3 Oct
Four Points by Sheraton Surabaya, Pakuwon Indah

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ascott Waterplace Surabaya

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 617284.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 185185 for adults and from IDR 92593 for children
  • Airport shuttle fee: IDR 524691 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 524691 (one-way), (from 1 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 617284.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Heating is not provided
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. Heating is not provided. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

Property Registration Number +62 811-1752-501

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ascott Waterplace Surabaya Aparthotel
Ascott Waterplace Aparthotel
Ascott Waterplace Surabaya
Ascott Waterplace
Ascott Waterplace Surabaya Java
Ascott Waterplace Surabaya Surabaya
Ascott Waterplace Surabaya Aparthotel
Ascott Waterplace Surabaya Aparthotel Surabaya

Frequently asked questions

What is the cancellation policy at Ascott Waterplace Surabaya?

Ascott Waterplace Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascott Waterplace Surabaya?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Ascott Waterplace Surabaya on 28 Sept 2025 start from AU$122.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ascott Waterplace Surabaya?

Yep, Ascott Waterplace Surabaya has a free self car park. Onsite parking is limited.

Are there any beaches close to Ascott Waterplace Surabaya?

The closest beach to Ascott Waterplace Surabaya is New Kenjeran Beach (14.9 km).

Does Ascott Waterplace Surabaya have a pool?

Ascott Waterplace Surabaya has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Ascott Waterplace Surabaya have a waterslide?

Yep, this property has a waterslide!

Is Ascott Waterplace Surabaya family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Ascott Waterplace Surabaya is a hit with families.

Does Ascott Waterplace Surabaya serve breakfast?

Sure does, continental breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Ascott Waterplace Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Ascott Waterplace Surabaya?

Yep, you can grab a meal at Ascott Waterplace Surabaya's onsite restaurant.

What time are check-in & check-out at Ascott Waterplace Surabaya?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Ascott Waterplace Surabaya?

No, pets and service animals are not allowed.