Surf & Sand Laguna Beach

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Surf & Sand Laguna Beach

Relax by the serene pool, surrounded by lounge chairs under a canopy.
Enjoy a restful stay in this spacious room with a large bed, flat-screen TV, and balcony overlooking the sea.
Enjoy expansive ocean views from the multi-level building with balconies overlooking the sandy beach and rocky shoreline.
Guests can enjoy a serene ocean view from the comfort of their wicker lounge chair.
Romantic oceanfront wedding setup with rows of chairs and beautiful flower arrangements.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Housekeeping
  • Pet-friendly
  • Bar
The current price is AU$1,518
includes taxes & fees
12 Aug - 13 Aug

Explore the area

Map
1555 S Coast Hwy, Laguna Beach, CA, 92651
  • Main Beach Park
    ‪20 min walk‬
  • Victoria Beach
    ‪2 min drive‬
  • Treasure Island Beach
    ‪3 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪22 min drive‬

Room options

Presidential Suite, Multiple Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Studio Suite, 1 King Bed, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Resort view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Premium Studio, 1 King Bed, Accessible, Corner (Oceanfront)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (Vista)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View (Catalina)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Catalina)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Studio, 1 King Bed, Accessible, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Studio, 2 Queen Beds, Accessible, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Roll-in Shower, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Studio, 1 King Bed, Corner (Oceanfront)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Studio, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront (California)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Premium Studio, 2 Queen Beds, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Roll-in Shower, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

You may also like

About the area

Laguna Beach

A luxury stay in the heart of Laguna Beach awaits you at Surf & Sand Laguna Beach. Within just a 10-minute stroll, you'll find Woods Cove and Pearl Street Beach. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include prenatal massages and aromatherapy along with access to the hot tub. The restaurant, Splashes, serves local cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. 21961 square feet (2040 square metres) of event facilities include 19 meeting rooms and conference space. Additionally, you'll find a hot tub, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Pearl District hotel include Crystal Cove State Park and Pelican Hill Golf Course.

What's nearby

  • Main Beach Park - 20 min walk - 1.7 km
  • Victoria Beach - 2 min drive - 1.5 km
  • Treasure Island Beach - 3 min drive - 2.6 km
  • Heisler Park - 3 min drive - 2.6 km
  • Sawdust Art Festival Grounds - 4 min drive - 3.0 km

Getting around

  • Santa Ana Regional Transportation Center - 24 min drive
  • Orange County, CA (SNA-John Wayne) - 37 min drive

Restaurants

  • ‪The Cliff - ‬18 min walk
  • ‪Jack in the Box - ‬7 min walk
  • ‪The Taco Stand - ‬14 min walk
  • ‪Active Culture - ‬9 min walk
  • ‪Mozambique Steakhouse - ‬4 min walk

About this property

Surf & Sand Laguna Beach

Luxury hotel on the beach, with outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Surf & Sand Laguna Beach such as an outdoor pool and a hot tub.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. This luxury hotel also offers a fitness centre and a terrace. Parking is available for a fee.

This 5-star Laguna Beach hotel is smoke free.

  • 165 guestrooms or units
  • 9 levels
  • 3 buildings
  • 2 bars or lounges
  • 21961 sq ft of conference space
  • 2040 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Surf & Sand Laguna Beach offers 165 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Similar properties

Property amenities

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 27 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Splashes

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • 21,961 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Late-night room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Faxes
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 27.00 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sand Surf
Sand Surf Resort
Surf & Sand Resort
Surf & Sand Resort Laguna Beach
Surf Sand Resort Laguna Beach
Surf Sand Laguna Beach
Surf Sand
Surf And Sand Hotel
Surf And Sand Resort
Surf Sand Hotel
The Surf And Sand Hotel Laguna Beach

Frequently asked questions

What is the cancellation policy at Surf & Sand Laguna Beach?

Surf & Sand Laguna Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Surf & Sand Laguna Beach?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Surf & Sand Laguna Beach on 12 Aug 2025 start from AU$1,474.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Surf & Sand Laguna Beach?

Yep, Surf & Sand Laguna Beach has valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to Surf & Sand Laguna Beach?

Yep, Surf & Sand Laguna Beach is a short 3-minute walk from Woods Cove. Fun beach activities include snorkelling, body boarding and swimming.

Is there a spa on site at Surf & Sand Laguna Beach?

Yep, there is an onsite spa at Surf & Sand Laguna Beach. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Surf & Sand Laguna Beach have a pool?

Surf & Sand Laguna Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Surf & Sand Laguna Beach?

Surf & Sand Laguna Beach features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding and late-night room service.

What makes Surf & Sand Laguna Beach a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Surf & Sand Laguna Beach.

Is Surf & Sand Laguna Beach family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Surf & Sand Laguna Beach is a hit with families.

Does Surf & Sand Laguna Beach serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Surf & Sand Laguna Beach?

No, Surf & Sand Laguna Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Surf & Sand Laguna Beach?

Yep, they've got a poolside bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Surf & Sand Laguna Beach?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Surf & Sand Laguna Beach?

Dogs are welcome at Surf & Sand Laguna Beach, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Surf & Sand Laguna Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1003 reviews
Rating 8 - Good. 181 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shabnam

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A Slice of Paradise at Surf & Sand Laguna From the moment you step onto the property, Surf & Sand Laguna wraps you in the kind of coastal magic only Laguna Beach can offer. The sound of crashing waves greets you the second you check in—because yes, the beach is truly right there. It’s like waking up inside a dream, where every room has a front-row seat to the Pacific Ocean. Surf & Sand is more than a resort—it’s a soulful escape where we as a family can slow down, breathe deeply, and reconnect with the beauty of nature. We have returned countless times being such a quick drive from LA and will continue to keep coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

Our stay was wonderful. The view was beautiful and the new remodel was amazing. Also a great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room, amazing private balcony over the beach.. friendly accommodating staff ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Karen, Corona del Mar

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautifully updated
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have returned to the Surf&Sand over many years. The Service is always impeccable, personable, professional and gracious. From Kit & Allie who greeted us at reception to lovely housekeeping and room service staff, spa and restaurant. The makeover of the spa is not complete, however we received excellent massage services in our room overlooking the beautiful ocean and coastline. We stayed in a King studio oceanfront on the top floor and highly recommend. Beautifully appointed recently renovated. I wish we could've stayed forever.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin, Rialto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and excellent staff and service.
Stayed 1 night in Mar 2025

6/10 Okay

dwight

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotels under much construction, not appropriate to stay right now they charge full price
Stayed 5 nights in Mar 2025

6/10 Okay

Jong

good
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Asmik

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated oceanfront hotel with breathtaking views
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Feb 2025

10/10 Excellent

wew

Stayed 2 nights in Feb 2025

2/10 Terrible

Grigoriy

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I expected a seamless and accommodating experience from a luxury hotel, but unfortunately, my recent stay fell short. On February 15, the morning after Valentine’s Day, I made two polite requests to extend my checkout by just one hour—from 11 AM to 12 PM. Both times, the front desk refused, stating that the hotel was fully occupied and a new group was arriving at 1 PM. However, when I checked out at 11 AM, I mentioned this to the management team, and to my surprise, they apologized and said they could have easily extended my checkout by an hour. This contradiction was frustrating and highlighted poor communication between the staff. A luxury hotel should prioritize guest experience and consistency in service. Had the front desk been better trained or more customer-focused, this could have been avoided. While I appreciate the management’s apology, it doesn’t change the fact that my request—one that is quite common—was unnecessarily denied. I hope the hotel improves its front desk training and communication to ensure that all guests receive the level of service expected from a high-end establishment.
Stayed 1 night in Feb 2025

10/10 Excellent

Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel
Stayed 5 nights in Jan 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property. Only reason it’s not 5 stars is because half the property is undergoing renovations and the spa included.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Jan 2025

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was wonderful Staff is super polite and well trained Valet parking team is professional and very helpful ( especially Kevin )
Stayed 4 nights in Jan 2025

10/10 Excellent

Edison

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

Amazing staff amazing location amazing experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Dec 2024

10/10 Excellent

Kieran

Stayed 2 nights in Dec 2024

10/10 Excellent

Toy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and beach views were excellent!
Stayed 1 night in Dec 2024