THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property
Luxury hotel with a restaurant, steps from Awata Shrine

Photo gallery for THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Courtyard
Property video
Flat-screen TV
Body treatments, facials
Body treatments, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$182
20 Feb - 21 Feb

Explore the area

View map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

Superior Queen/Shower Booth, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Rainfall showerhead
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin/Shower Booth, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe King, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 3 Large Single Beds

Deluxe Accessible Twin, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

Premier King/Shower Booth, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Premier Twin, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds

Premier Triple/Shower Booth, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 39 sq m
  • Sleeps 3
  • 3 Large Single Beds

Executive King, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Awata Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Okazaki Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Shirakawa Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Pan Pacific Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2

Deluxe Queen

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Triple

  • Sleeps 3

Deluxe Accessible Twin

  • Sleeps 2

Premier Twin

  • Sleeps 3

Superior Queen-Shower Booth

  • Sleeps 2

Superior Twin-Shower Booth

  • Sleeps 2

Premier King Shower Booth

  • Sleeps 2

Premier Triple-Shower Booth

  • Sleeps 3

Executive King

  • Sleeps 2

Executive Twin

  • Sleeps 3

Awata Suite

  • Sleeps 2

Okazaki Suite

  • Sleeps 2

Shirakawa Suite

  • Sleeps 2

Pan Pacific Suite

  • Sleeps 2

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About the area

Kyoto

A luxury stay in Kyoto awaits you at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. You'll be within steps of Awata Shrine and within a short 5-minute stroll of Chion-in Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering can include facials and body treatments. The restaurant, NANANOICHI, serves Regional cuisine and is open for breakfast, lunch and dinner. Tea&Bar Sarei is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Places within a 15-minute walk of this 4.5-property class Higashiyama Ward hotel include Kyoto Municipal Zoo and Heian Shrine.

What's nearby

  • Chion-in Temple - 3 min walk - 0.3 km
  • Yasaka Shrine - 9 min walk - 0.8 km
  • Heian Shrine - 9 min walk - 0.8 km
  • Kawaramachi Street - 17 min walk - 1.4 km
  • Kiyomizu Temple - 19 min walk - 1.7 km

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 14 min walk
  • Osaka (ITM-Itami) - 66 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪丹 tan - ‬4 min walk
  • ‪シュイロ - ‬3 min walk
  • ‪LURRA° - ‬4 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Luxury hotel with a restaurant, steps from Awata Shrine
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 143 guestrooms or units
  • 5 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3729 for adults and from JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

What is the cancellation policy at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on 20 Feb 2026 start from AU$182.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments.

Is THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel family-friendly?

You bet! With amenities such as laundry facilities and free train station drop-off, as well as free infant beds in the guestrooms, it's no surprise that THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel is a hit with families.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, only service animals are allowed.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 254 out of 324 reviews
Rating 8 - Good. 49 out of 324 reviews
Rating 6 - Okay. 12 out of 324 reviews
Rating 4 - Poor. 5 out of 324 reviews
Rating 2 - Terrible. 4 out of 324 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Did not try the breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Modern, spacious room in great location (15 minute walk from Gion). The service and staff were excellent, and the hotel offers a shuttle to Gion and Kyoto Station every hour which was invaluable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was comfortable and large, the location walkable to public transit, and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Elliot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok, not great. Staff were accommodating, courteous and helpful. Rooms are starting to get tired. They are fine, but not the level of a 4 star hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amber, Coquitla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable and clean. Staff were helpful and friendly. The only thing was the hotel was a bit of a walk from the city centre other than it was perfect and would highly recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Maqbool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique style hotel. Attention to small details. Higashiyama station is 3-5 mins walk away.
Stayed 2 nights in Oct 2025

8/10 Good

Minoush

Liked: Cleanliness, staff & service
Breakfast was very good and fresh. Only problem with this hotel is lack of light. Is designed dark
Stayed 5 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very luxury hotel with a nice spa and fr
Stayed 3 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast; efficient friendly staff
Stayed 4 nights in Oct 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Our first room was small and did not smell good. An expensive upgrade allowed us to stay in a beautiful, large and comfortable room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevan

Stayed 4 nights in Oct 2025

6/10 Okay

Noelle

Business traveller
Disliked: Cleanliness, room comfort

Unfortunately, disappointed...

We decided to stay at this place because of the Pan Pacific name but we were a bit disappointed. The good bits - lovely decor, dark lighting to create aura and the people right at the entrance were friendly. There's a restaurant and a nice outdoor seating area where you can just chill out. However, the staff service at reception was odd - perhaps they're tired of foreigners, but they seemed cold and too busy chatting with their friends. They also made a mistake about the payment of the booking and were a bit brusque about their error. The design of the room was strange, the bathroom sink was in the entry and was also the 'kitchen' but it just felt weird. The room also wasn't very clean, there was a cashew on the ground when we got in. The air con was also inconsistent, it would get ridiculously hot in the middle of the night, then in the morning freezing cold. ...and finally, the internet was very slow, barely being able to load basic webpages. I know they said it was 20mbps on the site, but it just felt incredibly slower. I usually only like to give positive reviews but I just felt that this hotel pretended to be higher quality than it really was.
Stayed 7 nights in Oct 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing poace. Great location; rooms very clean and spacious. Will book again anytime
Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Osvaldo

Travelled with family
Liked: Amenities
The hotel's location is excellent, close to many interesting tourist attractions, and the staff is friendly and helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Danielle

Stayed 2 nights in Oct 2025

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place overall was fantastic!
Stayed 2 nights in Sep 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, had a fantastic stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast buffet, with both Japanese and western options — highly appreciated the variety and freshness. Hotel staff are all friendly and helpful at all times. Room was very comfortable. AC seemed to not work last night, but otherwise fine. Shuttle to/from Kyoto station is a real plus.
Stayed 5 nights in Sep 2025

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

W Robert, Berchem

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The good: - Quick walk to metro - Lots of convenience stores nearby - Comfy beds, very nice rooms - Great breakfast - Air conditioning, safe, fridge, kettle in room - Nice shower/tub The less good: - Hotel interiors very dark everywhere - Slow elevators - Not a lot of places in room for drying wet towels
Stayed 3 nights in Sep 2025

10/10 Excellent

Bernie

Stayed 3 nights in Sep 2025

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a quite comfortable stay. The hotel locais good, very close to traun station. The staff are very helpful.
Stayed 5 nights in Sep 2025