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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

4.5 star property

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Courtyard
Property video
Courtyard
Body treatments, facials
Hair dryer, slippers, bidet, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$368
27 Mar - 28 Mar

Explore the area

View map
175-2 Ebisucho Higashiyama Ward, Kyoto, Kyoto, 605-0033
  • Place, Chion-in Temple
    ‪3 min walk‬
  • Place, Heian Shrine
    ‪9 min walk‬
  • Place, Kawaramachi Street
    ‪17 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪64 min drive‬

Room options

Superior Queen/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Twin/Shower Booth, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Queen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Triple, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

Deluxe Accessible Twin, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Premier King/Shower Booth, Non Smoking

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Twin, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Premier Triple/Shower Booth, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

Executive King, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Awata Suite, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Okazaki Suite, Non Smoking

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Shirakawa Suite, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pan Pacific Suite, Non Smoking

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2

Deluxe Queen

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Triple

  • Sleeps 3

Deluxe Accessible Twin

  • Sleeps 2

Premier Twin

  • Sleeps 3

Superior Queen-Shower Booth

  • Sleeps 2

Superior Twin-Shower Booth

  • Sleeps 2

Premier King Shower Booth

  • Sleeps 2

Premier Triple-Shower Booth

  • Sleeps 3

Executive King

  • Sleeps 2

Executive Twin

  • Sleeps 3

Awata Suite

  • Sleeps 2

Okazaki Suite

  • Sleeps 2

Shirakawa Suite

  • Sleeps 2

Pan Pacific Suite

  • Sleeps 2

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About the area

Kyoto

A luxury stay in Kyoto awaits you at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel. You'll be within steps of Awata Shrine and within a short 5-minute stroll of Chion-in Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .A day of pampering can include facials and body treatments. The restaurant, NANANOICHI, serves Regional cuisine and is open for breakfast, lunch and dinner. Tea&Bar Sarei is the hotel's own lobby lounge. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Sights within a 10-minute walk of this 4.5-property class Higashiyama Ward hotel include Kyoto Municipal Zoo and Heian Shrine.

What's nearby

  • Chion-in Temple - 3 min walk - 0.3 km
  • Yasaka Shrine - 9 min walk - 0.8 km
  • Heian Shrine - 9 min walk - 0.8 km
  • Kawaramachi Street - 17 min walk - 1.4 km
  • Kiyomizu Temple - 19 min walk - 1.7 km

Getting around

  • Higashiyama Station - 4 min walk
  • Sanjo Station - 13 min walk
  • Osaka (ITM-Itami) - 66 min drive

Restaurants

  • ‪あるぺんrose - ‬2 min walk
  • ‪お食事処明日香 - ‬1 min walk
  • ‪LURRA° - ‬4 min walk
  • ‪丹 tan - ‬4 min walk
  • ‪シュイロ - ‬2 min walk

About this property

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. A fitness centre, spa services, and a vending machine are also featured at the luxury THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 143 guestrooms or units
  • 5 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,729 for adults and JPY 1,864 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 9,000; reservation required

Restaurants on site

  • NANANOICHI
  • Tea&Bar Sarei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2022
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-6 years old, and can be requested on-site for the listed child breakfast fee. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3729 for adults and from JPY 1864 for children
  • Spa fee: JPY 7000 per night
  • Hosted evening meal: JPY 9000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE HOTEL HIGASHIYAMA by KyotoTokyuHotel
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Hotel
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Kyoto

Frequently asked questions

What is the cancellation policy at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel on 27 Mar 2026 start from AU$368, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel?

No, only service animals are allowed.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 352 reviews
Rating 8 - Good. 54 out of 352 reviews
Rating 6 - Okay. 13 out of 352 reviews
Rating 4 - Poor. 5 out of 352 reviews
Rating 2 - Terrible. 4 out of 352 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Josh

Stayed 5 nights in Dec 2025

10/10 Excellent

Rosario Felisa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. Staff very courteous. Shuttle to and from Kyoto Station was a plus 😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Derek, Burnaby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great staff. Comfortable. Clean. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Miho

Stayed 2 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service all around, I would gladly stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kulbinder

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were excellent
Stayed 4 nights in Nov 2025

10/10 Excellent

Inpyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the entrance, all the staffs escorted us so nicely, and informed us clearly. The room was clean, and in the second day, when we got back to the hotel after tourism, the condition of the room was carefully managed. Speaking of the location of the hotel, we could‘ve easily visited most of valuable landmarks of Kyoto, including Gion, Kiyomizudera and museums.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chih Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Kamaldeep

Stayed 1 night in Nov 2025

10/10 Excellent

szu wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All space are clean. Plenty of breakfast choices. Awesome breakfast experience in Kyoto, thanks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Golnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this lovely hotel. Very modern, nice and clean, great location, walkable to many nearby sites, and easy access to the trains. The staff was so kind and helpful and the hourly shuttle to and from Kyoto station was a huge added bonus with the nicest drivers! I loved it here so much that I decided to stay an extra night! I highly recommend this hotel to anyone who is staying in Kyoto and I hope to be able to return one day soon! Thank you for an amazing stay!
Stayed 1 night in Dec 2025

10/10 Excellent

TERUKO

Travelled with family
Liked: Cleanliness, staff & service, amenities
京都駅からホテル迄の送迎バスが助かります かなり混んでいるので乗り換え無くお財布も気にせずアクセス出来るのはとても楽です。 洗い場付きバスルームが快適 お茶が美味しい 朝食が和食、洋食共美味しい 手作り湯葉豆腐 焼き魚 おばんさん特にご飯が美味しい 客室は清潔に保たれ、スタッフの対応も丁寧 早朝南禅寺に散歩、清水寺、高台寺等徒歩圏内 白川通りを通って祇園へも徒歩で
Stayed 1 night in Nov 2025

10/10 Excellent

Ming Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities
everything is good !
Stayed 2 nights in Nov 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and extremely clean. The shuttle service to and from the train station was a nice perk.
Stayed 1 night in Nov 2025

10/10 Excellent

SUNG YUP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff / wonderful footbath / lovely coffee & tea box
Stayed 2 nights in Nov 2025

10/10 Excellent

Surya Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious by Japanese standards. The beds are very comfortable and the shower is excellent. The TV is equipped with Netflix and other streaming services and easy to use. The location is superb for exploring Gion and Higashiyama, and not far from a metro station to get to the rest of town. The free shuttle service to and from Kyoto Station is a nice bonus. The one negative is that the gym is quite small, with only a few free weights and a treadmill. If that matters to you, consider a guest membership at a nearby local gym or a different hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Louis, Kirkland

Stayed 3 nights in Nov 2025

10/10 Excellent

Steve

Stayed 2 nights in Oct 2025

10/10 Excellent

Adare

Liked: Cleanliness, amenities, property conditions & facilities
The room was 10 out of 10
Stayed 4 nights in Nov 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were spacious and comfortable as well as immaculate.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ceri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was good, clean with helpful staff, and the location was excellent, within walking distance of many temples and shrines.
Stayed 2 nights in Nov 2025

6/10 Okay

WENZHE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good: close to all the template and easy to go day tour to templates and Gion area Not so good: private onsen impossible to book. And direction for new arrivals from Kyoto station to hotel is unclear.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Stayed 2 nights in Nov 2025