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5.0 out of 5

"Great location, facilities, and the pool was an excellent bonus " More

By a verified traveller on Tue 11 Jun 2019

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Hotel Description

A luxury stay in the heart of Kowloon awaits you at The Royal Garden. Within just a 15-minute stroll, you'll find K11 Shopping Mall and Hong Kong Space Museum. Highlights at this family-friendly hotel include in-room free WiFi, free Internet, and LED TVs.

All 450 rooms feature iPod docks, satellite TV, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Additionally, free bottled water, safes, and hair dryers are available.

A day of pampering can include Swedish massages, sports massages, and body scrubs. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool and 24-hour fitness center. Conference space, a meeting room, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Tsim Sha Tsui hotel, you'll be 1.2 km (0.7 mi) from Harbour City and 3.6 km (2.2 mi) from Lan Kwai Fong.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$105* Per night/room 6 Nov. - 7 Nov.

Sky Side Harbour Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sky Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Royal Garden ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Royal Garden

Everyone (2) Couples (1)
5 out of 5
Great location, facilities, and the pool was an excellent bonus

Posted by on 11 Jun. 2019

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5 out of 5
Amazing quality in a great location. Great harbour front restaurants and close to MTR.

Posted by , from Geelong on 1 Nov. 2018

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5 out of 5
Staff friendly and helpful hotel and facilities extremely clean and comfortable

Posted by on 11 Jul. 2018

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Property Features

The Royal Garden offers its guests an outdoor pool and a health club. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. There are 8 meeting rooms available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Royal Garden. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 5-star Kowloon hotel is smoke free.

  • 1 building
  • 450 guestrooms or units
  • 19 levels
  • 6 dining venues
  • 2973 sq ft of conference space
  • Built in 1981
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (34.5 km / 21.4 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Royal Garden offers 450 accommodations with iPod docking stations and minibars. LED televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Royal Garden has 6 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Body treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body scrubs
  • Massages
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No cots (infant beds) available
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 297 for adults and HKD 297 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140.00 (one-way)
  • Valet parking fee: HKD 450 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Garden Hotel Kowloon
  • Royal Garden Kowloon
  • The Royal Garden Hotel
  • The Royal Garden Kowloon
  • The Royal Garden Hotel Kowloon

You should know

  • The Royal Garden offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.