"Room service not up to what I expect from a 5 star property. Impressive lobby area, our room was large with great view of HK harbour. Room probably ... " More
A day of pampering at Health Club can include massages and body wraps along with access to the sauna. The restaurant, Angelini, serves Italian cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Business amenities include a meeting room, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.
Places within a 15-minute walk of this 5-star Tsim Sha Tsui hotel include Kowloon Mosque and Islamic Centre and Hong Kong Cultural Centre.
26 Aug. 2020 by Kowloon Shangri-La Management
Dear Guest, Thank you very much for taking the time to share your feedback with us. We truly value your comments and will be in touch very soon. Kind regards,
17 Jul. 2019 by Conor Hadlington, Resident Manager
Thank you for leaving us a rating. We all cannot wait to welcome you back real soon. Best regards, Conor Hadlington, Resident Manager
9 May 2019 by Conor Hadlington, Resident Manager
Thank you very much for your compliments and comments regarding your recent stay with us. We all appreciate your kind support and hope to welcome you back in the near future. Best regards, Conor Hadlington, Resident Manager
Kowloon Shangri-La, Hong Kong offers its guests a full-service spa, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center, a meeting room, and limo/town car service are available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Kowloon Shangri-La, Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kowloon hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Kowloon Shangri-La, Hong Kong offers 679 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. This Kowloon hotel provides complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Angelini - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner.
Cafe Kool - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Tapas Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Nadaman - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a health club and a sauna.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Kowloon Shangri-La, Hong Kong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.