4.4 out of 5

"Great Location,easy access. In the heart of action but very comfortable to relax also. " More

By a verified traveller on Mon 14 Mar 2016

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Hotel Description

Sheraton Hong Kong Hotel & Towers puts you in the heart of Kowloon, connected to a shopping centre and within steps of popular attractions like Victoria Harbour and Hong Kong Space Museum. Highlights at this luxury hotel include 6 restaurants, 2 bars/lounges and a full-service spa.

Flat-screen TVs with cable channels are featured in all 782 rooms, and you can enjoy tablet computers, iPod docks and coffee/tea makers. Fridges and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Free newspapers, free bottled water and safes are also available.

A day of pampering at The Health Club can include deep-tissue massages, hot stone massages, detox wraps and body scrubs along with access to the sauna. At the hotel's restaurant, you can grab a bite to eat. Enjoy the outdoor swimming pool, fitness centre, spa tub and sauna. 15043 square feet (1398 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of limited parking.

Attractions within a short walk walk of this 5-star Tsim Sha Tsui hotel include Hong Kong Cultural Centre and Avenue of Stars.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$218* Per night/room 25 Sep. - 26 Sep.

Deluxe Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Harbour View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Towers Harbour View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Hong Kong Hotel & Towers ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Hong Kong Hotel & Towers

Everyone (13) Couples (5) Family (3)
5 out of 5
We enjoyed our time there. Everyone was very helpful.

Posted by on 8 Jun. 2019

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5 out of 5
Lovely hotel and service Location perfect for ferry and shopping Restaurants good

Posted by on 28 Dec. 2018

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5 out of 5
Very comfortable stay with friendly staff and excellent service-hotel central and close to everything we required.

Posted by , from Bendigo Vic AU on 21 Oct. 2018

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4 out of 5
This is always the best place to stay. What I would stay be careful with the cost. What they don't tell you that the cost you see advertised on the site to add another 10% onto the room rate.

Posted by on 19 Oct. 2018

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5 out of 5

Great Location

Pros: Location and facilities
Cons: Nothing
Location: Great location, very handy to ttransport like metro. Shopping and harbour at door step
Great Location,easy access. In the heart of action but very comfortable to relax also.

Posted by on 14 Mar. 2016

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5 out of 5

lanimretGreat location near Nathan Road and the St

Pros: Close to shops, restaurants and services. High quality rooms and very friendly staff.
Cons: Nothing - just about perfect.
Location: Close to busses, Star Ferry, night markets. A great hotel in which to split your journey from Europe to Australia
Staff very friendly upon arrival and quickly checked us in so we could get into our room. Good sized room overlook Hong Kong harbour. There is a building site under construction directly acroos the road, so the view of the harbour may be lost in the future. We caught the train from Hong Kong airport and then used the free shuttle bus to the hotel. An easy and great way to get into the city. We caught a taxi back to the airport from the hotel, two days later. The taxi wasn't expensive, but as like all Hong Kong taxis, it was an old Toyota and our suitcase couldn't fit into the boot.

Posted by , from SydneyAustralia, on 8 Nov. 2015

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5 out of 5

Great Choice

Pros: see above
Cons: Nothing obvious
Great location, wonderful outlook from harbour view room even if it cost more than a non harbour view room, excellent and friendly reception, great to run each morning along harbour promenade and to be welcomed back by concierge with a bottle of water, very friendly room staff, midnight assistance when our television would not work.

Posted by , from New Zealand on 27 Oct. 2015

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5 out of 5

Beautiful Hotel with Spectacular views

Pros: Hotel was very clean and will definitely stay there again and recommend it to family and friends. It is very close to train stations & Ferry service.
Cons: Prices for mini bar and breakfast could be a little cheaper, found it a little steep.
Location: Great location with water views, lots of shopping experiences, ferry, MTR train system is fantastic. Close by to the markets.
It was a beautiful hotel with extremely friendly and helpful staff. Transfers were fantastic as well to and from airport.

Posted by , from Melbourne Australia on 16 Sep. 2015

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1 out of 5

smallest hotel ever. even in the superior room

Pros: nothing
even in the "superior" room this was impossible to stay in for longer than 1 night. even though we paid for 10 we left after one and they didn't give us ANY refund. It was so bad we left anyway.

Posted by on 2 Sep. 2015

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5 out of 5

Good quality hotel

Pros: Location
Cons: A small carton of milk for tea & coffee instead of the little pods
Staff could not have been more helpful. We arrived at 8:30. Officially we couldn't check in until 3 PM but they had our room made up and we were in & getting over jet lag at 10:15

Posted by , from Brisbane AUS on 11 Aug. 2015

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About the Sheraton Hong Kong Hotel & Towers

Location 20 Nathan Road, Kowloon,

Property Features

Sheraton Hong Kong Hotel & Towers offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a 24-hour business centre, a limo/town car service, and a meeting room. Event space at this hotel measures 15043 square feet (1398 square metres) and includes conference rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Sheraton Hong Kong Hotel & Towers. Smoking is allowed in designated areas at this 5-star Kowloon hotel.

  • 782 guestrooms or units
  • 18 levels
  • 6 dining venues
  • 2 bars or lounges
  • 15043 sq ft of conference space
  • 1398 sq. m of conference space
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave (on request)


Available in some public areas: Free WiFi


Parking (limited spaces)


  • Airport: Hong Kong (HKG-Hong Kong Intl.) (34.1 km / 21.2 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Sheraton Hong Kong Hotel & Towers offers 782 forms of air-conditioned accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. 40-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves. Renovation of all guestrooms was completed in January 2015.

  • Tablet
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Sheraton Hong Kong Hotel & Towers has 6 restaurants on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Detoxification wrap
  • Massages

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.

Please note: Extra beds are not available December 29, 2018 - January 1, 2019. For more details, please contact the property using the number provided on the booking confirmation email.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for HKD 275.0 per night.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Cash or credit card deposit required


Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: HKD 275.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hong Kong Hotel & Towers
  • Sheraton Hong Kong Towers
  • Sheraton Hotel Hong Kong Towers
  • Sheraton Hong Kong Hotel Towers Kowloon
  • Sheraton Hong Kong Hotel Towers
  • Sheraton Hong Kong Towers Kowloon
  • Sheraton Hong Kong & Towers
  • Sheraton Hong Kong Hotel & Towers Hotel
  • Sheraton Hong Kong Hotel & Towers Kowloon
  • Sheraton Hong Kong Hotel & Towers Hotel Kowloon

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.wotif.com/Kowloon-Hotels-Sheraton-Hong-Kong-Hotel-&-Towers.h21941-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.