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4.6 out of 5

"Stayed for 10 nights in a family room. Two queen size beds was very comfortable, room size was very spacious. Check-in and check out was quick and e ... " More

By a verified traveller on Thu 21 Sep 2023

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Hotel Description

A luxury stay in the heart of Kowloon awaits you at Royal Plaza Hotel. Within steps you'll find Flower Market and Yuen Po Bird Market. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and a gym.

The restaurant, Di King Heen, is open for lunch and dinner. Other amenities include free WiFi in public areas, a gym, and laundry facilities.

Sights within a 10-minute walk of this 4.5-star Mong Kok hotel include Mong Kok Stadium and Sneaker Street.

Plaza Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$210* Per night/room 24 Oct. - 25 Oct.

Studio Suite (Plaza Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Plaza Superior

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Plaza Grand Plus

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Plaza Deluxe Family - Housekeeping Service Twice a Week

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Club Deluxe (single use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Royal Plaza Hotel ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Plaza Hotel

Everyone (4) Family (5)
5 out of 5
Stayed for 10 nights in a family room. Two queen size beds was very comfortable, room size was very spacious. Check-in and check out was quick and efficient. All staff were very helpful and friendly. Housekeeping did a fantastic job and efficiently provided additional amenities when requested. We had some issues with connecting to the wifi with our laptop and the staff promptly assisted and resolved this. Entire stay was absolutely lovely and we enjoyed the convenience of the location of the hotel. The only thing I was a bit upset was when I checked out and left my luggage with concierge for a few hours, it was placed in a storage area which had no air conditioning (as I had food/snacks, I was concerned the food would spoil in the hot weather and raised this concern with one of the staff. Overall though, I would still give my stay at Royal plaza hotel 5 stars. Would definitely stay again and recommend to family and friends.

Posted by on 21 Sep. 2023

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Comment from Hotel Management

22 Sep. 2023 by e-Business Executive

Dear Teresa Thank you very much for your wonderful review of your time at Royal Plaza Hotel. We really appreciate hearing guests’ feedback and are thrilled you enjoyed your stay with us. We hope you will be back at Royal Plaza Hotel in Hong Kong in the not so distant future.Warm regardsWilliam ChanGeneral Manager

5 out of 5

Posted by on 11 Sep. 2023

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4 out of 5

Posted by on 2 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by e-Business Executive

Dear Julie Thank you for posting a review of your stay at Royal Plaza Hotel. Please come visit us again, and we look forward to welcoming you soon.Warm regardsWilliam ChanGeneral Manager

4 out of 5
Well equipped hotel with excellent staff and service!Everything was perfect,just one room was smelly when we walked in,looks like previous custom was smoking cigarettes(?),but switched our room once complained. Great place for family with kids!

Posted by on 24 Jul. 2023

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Comment from Hotel Management

25 Jul. 2023 by e-Business Executive

Dear Siying&LongThank you for posting a review of your stay at Royal Plaza Hotel.While I am delighted that overall you were pleased with the service provided to you by the team and that you were enjoyed well-equipped facilities, please accept my apologies on the smoke smell detected in your room that we had fallen short of your expectation. I have shared your feedback with the teams concerned for review for our improvement on the facilities.We appreciate your valuable feedback and we hope to welcome you back again.Warm regardsWilliam ChanHotel Manager

5 out of 5
Everything is good except for the room's lighting which could be a bit brighter fir better comfort.

Posted by on 9 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by e-Business Executive

Dear KinThank you for sharing your stay experience at Royal Plaza Hotel. While I am delighted that overall you enjoyed your stay with us, we are deeply concerned about the improvement of the room's lighting . I have shared your feedback with the teams concerned for review, as we endeavour to continuously improve our service and facilicties.Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable stay.Warm regardsWilliam ChanHotel Manager

5 out of 5
The outdoor pool & spa area was so beautiful and the shopping centre the hotel is located in was wonderful. Rooms are spacious and clean. We would definitely stay here again.

Posted by on 2 Jul. 2023

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Comment from Hotel Management

5 Jul. 2023 by e-Business Executive

Dear KristenThanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, we look forward to welcoming you soon.Warm regardsWilliam ChanHotel Manager

5 out of 5
Bed was comfy. Room is big. staff were friendly and hotel is very clean. Convenient location. Shower pressure was not good and water drainage was slow though.

Posted by on 3 Apr. 2023

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Comment from Hotel Management

4 Apr. 2023 by e-Business Executive

Dear Josephine Thank you for sharing your impressions with us, following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and the service provided to you by the team, also that you were satisfied with the guest room.We look forward to welcoming you to Royal Plaza Hotel again in the near future.Warm regardsWilliam ChanHotel Manager

5 out of 5
This property is closed to Mong Kok East but not in the middle of Mong Kok area. It is within a walkable distance. Approximately 10 minute walk. It is located above a shopping centre that has everything.

Posted by on 14 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by e-Business Executive

Dear EdwardThank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.Yours sincerelyWilliam ChanHotel Manager

4 out of 5

Posted by on 21 Nov. 2022

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4 out of 5
Close to public transport, next to large morden shopping centre and few minutes walk to Mong Kok, Love it.

Posted by on 6 Nov. 2022

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Comment from Hotel Management

8 Nov. 2022 by e-Business Executive

Dear JasonThank you for choosing Royal Plaza Hotel and for sharing your stay experience. We are pleased that you found our hotel location convenient. We are located in Mong Kok, the bustling heart of vibrant Kowloon, within easy walking distance of shopping malls, traditional markets and restaurants.We all look forward to welcoming you back in the not too distant future.Yours sincerelyWilliam ChanHotel Manager

Property Features

There are 2 restaurants on site. Public spaces have free WiFi. Royal Plaza Hotel offers its guests an outdoor pool and a health club. A vending machine, multilingual staff, and concierge services are also featured at the luxury Royal Plaza Hotel. This 4.5-star Kowloon hotel is smoke free.

  • 699 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Transport

  • Train station: Hong Kong Prince Edward Station (0.7 km / 0.4 mi)

Room Amenities

Royal Plaza Hotel offers 699 accommodations with safes and slippers. 42-inch LED televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

  • LED television
  • Movies for purchase
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Di King Heen - This restaurant serves lunch and dinner. Reservations are required.

Lion Rock - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To guarantee that rooms are ready for early arrival, the hotel recommends reservations be made the night before for immediate access to the room upon arrival.

The listed cleaning deposit will be collected and retained to cover room sterilization costs if guests are confirmed positive for Covid-19 during their stay.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property requires the credit card holder of the card used for payment to present matching photo identification at check-in.

This property does not permit weddings or wedding-related events in guestrooms. Additional charges apply for violations of this policy.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.

  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Plaza Royal
  • Plaza Royal
  • Plaza Royal Hotel
  • Royal Hotel Plaza
  • Royal Plaza Hotel Kowloon
  • Royal Plaza Kowloon
  • Royal Plaza Hong Kong
  • Royal Plaza Hotel Hong Kong
  • Royal Plaza Hotel Hotel
  • Royal Plaza Hotel Kowloon
  • Royal Plaza Hotel Hotel Kowloon

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.