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3.7 out of 5

"Buffet breakfast was exceptional but the transition from reception to the elevators was terrible, a big design fault " More

By a verified traveller on Sat 14 Sep 2019

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Hotel Description

Eaton HK places you in the center of Kowloon, within just a 5-minute stroll of Temple Street Night Market and within 15 minutes of Kowloon Mosque and Islamic Centre. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

Free WiFi, free wired Internet, and coffee/tea makers are featured in all 465 rooms. Additionally, free bottled water, safes, and hair dryers are available.

The restaurant, The Astor, is open for breakfast, lunch, and dinner. Flower Years is the hotel's own bar. Enjoy the 24-hour fitness center and pool loungers. 690 square feet (64 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Sights within a 20-minute walk of this 4-star Jordan hotel include Kowloon Park and Ladies' Market.

Nook Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$82* Per night/room 30 Oct. - 31 Oct.

Trio Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Study

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Eaton Room Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cabin Room (Studio Style)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Eaton HK ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eaton HK

Everyone (10) Family (1)
4 out of 5
Buffet breakfast was exceptional but the transition from reception to the elevators was terrible, a big design fault

Posted by on 14 Sep. 2019

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5 out of 5
It is a superb hotel whose staff overcome a rather unfortunate building by their courtesy and help.

Posted by on 24 Jun. 2019

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4 out of 5

Posted by on 8 May 2019

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4 out of 5
good hotel to stay for a holiday, good location, easy to get to.

Posted by , from vic on 20 Nov. 2018

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4 out of 5
The hotel was great clean recently renovated ! Room was very small for a twin so a little disappointing but everything else was great

Posted by on 13 Nov. 2018

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3 out of 5
Staff are very ordinary in dress code . If a person is working there or off the street No shower curtain No plastic bottles of water provided not worth taking a photo to show Now very ordinary to my last 3 stays I will not stay again

Posted by , from Melbourne Australia on 15 Oct. 2018

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1 out of 5

Poor overall

Hotel was unsafe with construction underway. This meant one fire exit per floor. Cleaning was poor, we stayed 10 days and bedding was hardly changed. No real cleaning done in the time we were there. Very disappointing for the price.

Posted by , from Christchurch, New Zealand on 4 Aug. 2018

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5 out of 5

Great of everything

Great location with newly finished refurbishment. Kind staff always take care of you when you walk in the door. My personal favorite is the eastern wooden decor. I definitely recommend this place. Plus, the lower ground buffet is amazing.

Posted by , from Brisbane on 2 Jul. 2018

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3 out of 5
Nice hotel we have stayed in before but they were in the middle of a renovation and a lot of the hotel was closed including eating areas. But the room was adequate and clean, the bathroom was spotless.

Posted by on 4 Apr. 2018

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4 out of 5

Comfortable and Clean

Pros: Clean. Staff friendly and helpful.
Cons: It would be helpful to be notified by online booking places that the gym was under renovations at the point.
Location: Convenient without being too busy and next to a Starbucks which is handy.
The staff was friendly, polite and helpful to our requests.

Posted by on 12 Nov. 2017

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Property Features

Eaton HK offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 690 square feet (64 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Eaton HK. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 465 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 690 sq ft of conference space
  • 64 sq m of conference space
  • Built in 1990
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (32.7 km / 20.3 mi)
  • Train station: Hong Kong Austin Station (1 km / 0.6 mi)

Room Amenities

Eaton HK offers 465 accommodations with safes and complimentary bottled water. This Kowloon hotel provides complimentary wired and wireless Internet access. Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Astor - This restaurant serves breakfast, lunch, and dinner.

Yat Tung Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Flower Years - Onsite bar. Open daily.

Terrible Baby - Onsite cocktail bar. Happy hour is offered. Open daily.

Eaton Food Hall - This restaurant specializes in local and international cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 385.0 per night.

Pet Policy

  • No pets allowed

Policies

Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 220 for adults and HKD 132 for children (approximately)
  • Rollaway bed fee: HKD 385.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eaton HK Hotel
  • Eaton Hotel
  • Eaton Hotel Hong Kong
  • Hong Kong Eaton
  • Eaton Hong Hotel Kong
  • Eaton Smart Hong Kong Hotel Hong Kong
  • Hong Kong Eaton Hotel
  • Eaton Hong Kong Hotel Kowloon
  • Eaton Hong Kong Hotel
  • Eaton Hong Kong Kowloon
  • Eaton Smart Hong Kong Hotel
  • Eaton HK Kowloon
  • Eaton HK Hotel Kowloon

You should know

  • Pool access available from 8 AM to 6:30 PM.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.