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"The room was very small and the air conditioning was noisy but other than that the room was ok. For a one night stop over it is fine. I wouldn’t want ... " More

By a verified traveller on Fri 28 Jun 2019

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Hotel Description

The Imperial Hotel puts you in the heart of Kowloon, within steps of popular attractions like Tsim Sha Tsui Promenade and Nathan Road Shopping District. Highlights at this hotel include free in-room WiFi.

You can enjoy TVs, safes, and hair dryers, featured in all 225 rooms. Refrigerators and free toiletries are also available.

This pet-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also the convenience of car rentals on site.

Attractions within a short walk walk of this 3.5-star Tsim Sha Tsui hotel include Victoria Harbour and K11 Shopping Mall.

Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Limited Time Offer

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Premier Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

The Imperial Hotel ratings based on 7 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Imperial Hotel

Everyone (6)
3 out of 5

Posted by on 23 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by The Imperial Hotel

Thank you for your review. We hope to see you again!

3 out of 5
The room was very small and the air conditioning was noisy but other than that the room was ok. For a one night stop over it is fine. I wouldn’t want to spend more time than that

Posted by on 28 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by The Imperial Hotel

Thank you for taking the time to share your thoughts with us. Your input will be shared with our team internally. Thank you!

1 out of 5
staff was ok but rooms are small.notting like on the wotif website bed was ok but rest all mouldy dirty old. i would not stay again

Posted by on 2 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by The Imperial Hotel

Thank you for staying with us. We hope to see you again!

2 out of 5
Very small drab room ,has not been painted or looked after for a long while, the refrigerater cupboard doors were hanging ,the airconditioner would not cool room to our satisfaction, went to reception twice with no result.Only one electrical outlet . It was very close to the harbour but the veiws are of the main road.Would not stay again, very overrated for price.

Posted by on 24 May 2018

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3 out of 5

Averagw

Good location. Clean. Musty smell in the rooms Though. Better ventilation required. Cleaners were very friendly and nice

Posted by on 4 Dec. 2017

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3 out of 5

Very Convenient

Pros: Amazing location - walk everywhere. Metro less than a minutes walk
Cons: There was a definite mould problem in our room. Will need to be addressed at some point.
Location: Shopping, street markets, harbour ferry, museums, metro stations.

Posted by , from australia on 25 Oct. 2016

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3 out of 5

Location location

Pros: location.
Cons: Needs double glazing and new floor covers.
Location: very thing shop n eat.
Fantastic location and helpful staff. However, room i got initially had grimmy old carpet which I complain about after the first night. I stayed for 4 nights. Other room was ok, but there was a continous humming vibration which became annoying. i had to turn up the TV to drown it out. I discovered later, it was from the buses/traffic below. It was ok after 2200/2300, when the street was quiet.

Posted by , from wellington on 4 Feb. 2016

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About the The Imperial Hotel

Location 32-34 Nathan Road, Kowloon,

Property Features

As a guest of The Imperial Hotel, you'll find tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. The Imperial Hotel also features laundry facilities, dry cleaning/laundry services, and a porter/bellhop. This 3.5-star Kowloon hotel is smoke free.

  • 225 guestrooms or units
  • 17 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (33.8 km / 21 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (0.4 km / 0.2 mi)

Room Amenities

The Imperial Hotel offers 225 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property requires the credit card holder to provide the same credit card used at booking upon check-in. Changes to the credit card used at booking may require additional fees.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 418.0 per night.

Pet Policy

  • Pets are welcome and stay free

Policies

This property offers smoking rooms (subject to availability) for a surcharge per room, per night.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: HKD 418.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Hotel Kowloon
  • Imperial Kowloon
  • The Imperial Hotel Hotel
  • The Imperial Hotel Kowloon
  • The Imperial Hotel Hotel Kowloon
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.