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3.8 out of 5

"Close to everything staff very friendly and helpful " More

By a verified traveller on Tue 16 Apr 2019

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Hotel Description

Metropark Hotel Mongkok places you steps from Nathan Road Shopping District and within a 10-minute stroll of Langham Place Mall. Highlights at this hotel include a restaurant and in-room free WiFi.

All 430 rooms feature TVs with satellite channels, and you can enjoy free wired Internet, coffee/tea makers, and safes. You'll find nice touches like slippers and free toiletries to enhance your stay. Additionally, room service, hair dryers, and phones are available.

The restaurant, Cafe Concourse, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business amenities include a meeting room and limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning English breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Mong Kok hotel include Ladies' Market and within 30 minutes you'll find Temple Street Night Market.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$65* Per night/room 2 Dec. - 3 Dec.

Family Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room (free extra bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Room (2pax)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Metropark Hotel Mongkok ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metropark Hotel Mongkok

Everyone (3) Couples (1) Family (1)
1 out of 5

Posted by on 24 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by GUEST SERVICES MANAGER

Dear Guest, Thank you for your comments. We will keep providing the qualified product and service. Welcome to choose our hotel again!

4 out of 5
Close to everything staff very friendly and helpful

Posted by on 16 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Guest Services Manager

Dear Guest, Thank you for recent stay at Metropark Hotel Mongkok and sharing your fabulous experience with us. We are very glad to hear that your stay is thoroughly enjoyable and everything at the hotel has met your expectations. Thank you for choosing Metropark Hotel Mongkok and we look forward to welcoming you again in the future.

5 out of 5
The location is very convenient, staffs are very helpful and friendly as well. I can feel they are taking their work seriously to maintain a good standard.

Posted by , from Sydney on 24 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by Guest Services Manager

Dear Guest, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong.We are very glad to hear that your stay is thoroughly enjoyable and everything at the hotel has met your expectations. Thank you for choosing Metropark Hotel Mongkok and we look forward to welcoming you again in the future.

5 out of 5

Great Hotel

Pros: The rooms
Cons: The staff could be friendlier
Location: Well located, close to the MTR and it's surrounded by restaurants and shops
The hotel is very nice and fancy, the rooms are very big and comfortable and clean and the bathrooms are really good. The location is really good and the hotel has a really good restaurant. The staff could be a little bit friendlier but overall the hotel is great

Posted by , from Sydney on 6 Aug. 2017

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4 out of 5

Great hotel close to train station

Pros: Its location in Kowloon and its cleanliness
Location: Close to train station so easy access to all of Hong Kong sightseeing
We were very satisfied with this hotel and its location and facilities

Posted by , from Brisbane, Australia on 7 Jun. 2017

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Comment from Hotel Management

9 Jun. 2017 by Assistant Manager

Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

About the Metropark Hotel Mongkok

Location 22 Lai Chi Kok Road, Kowloon,

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Metropark Hotel Mongkok. This 4-star Kowloon hotel is smoke free.

  • 430 guestrooms or units
  • 13 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (32.6 km / 20.3 mi)
  • Train station: Hong Kong Mong Kok Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Metropark Hotel Mongkok offers 430 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2016.

  • In-room dining
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:30 AM.

Cafe Concourse - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Epark Coffee - This coffee shop serves light fare only.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts WeChat Pay for onsite payments.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Metropark Hotel Mongkok

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No cots (infant beds) available
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: HKD 121 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropark
  • Hotel Metropark Mongkok
  • Hotel Mongkok
  • Metropark Hotel
  • Metropark Hotel Mongkok
  • Metropark Mongkok
  • Metropark Mongkok Hotel
  • Mongkok Hotel
  • Mongkok Metropark
  • Mongkok Metropark Hotel
  • Metropark Hotel Hong Kong
  • Metropark Hotel Mongkok Hong Kong
  • Metropark Hotel Mongkok Hotel
  • Metropark Hotel Mongkok Kowloon
  • Metropark Hotel Mongkok Hotel Kowloon

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.