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3.9 out of 5

"The best thing about this hotels it’s location. Hong Kongs awesome Metro train station is right underneath the hotel. Overall hotel room is good and s ... " More

By a verified traveller on Tue 23 Apr 2019

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Hotel Description

At Prudential Hotel you'll be within just a 10-minute stroll of popular attractions like Temple Street Night Market and Kowloon Park. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

LCD TVs with satellite channels are featured in all 432 rooms, and you can enjoy free WiFi, free bottled water, and safes. Minibars provide refreshments, and room service makes dining in an option. Hair dryers, phones, and desks are also available.

The buffet restaurant, Red Chimneys, serves international cuisine. Enjoy the fitness center, seasonal outdoor swimming pool, and lifeguards on site. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities.

Attractions within a 15-minute walk of this 4-star Jordan hotel include Victoria Harbour and K11 Shopping Mall.

Superior room with Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$69* Per night/room 29 Oct. - 30 Oct.

Deluxe City View Room with King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Duplex Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room with Set Breakfast for 2 People

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe City View Room with Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior room with King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Prudential Hotel ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Prudential Hotel

Everyone (6) Couples (1) Family (1)
4 out of 5
The best thing about this hotels it’s location. Hong Kongs awesome Metro train station is right underneath the hotel. Overall hotel room is good and spacious for Hong Kong’s standards.

Posted by , from Australia on 23 Apr. 2019

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4 out of 5
Great location for metro, food, breakfast cafe (Revole) nearby, shopping, matkets and a badic roof pool for morning laps

Posted by on 7 Apr. 2019

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4 out of 5
Very very good. However, 1. the bathroom - it was too easy to make the whole bathroom floor wet when having shower; 2. Airconditioning - a bit smelly 3. Entrance stair - should provide a ramp for luggage/ disabled (similar to the ground to reception) 4. Lifts (signage) to indicate levels at reception floors (note: 4 lifts at reception; but only two lifts going to level 16)

Posted by , from Brisbane on 9 Oct. 2018

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2 out of 5
Location is excellent, however all other aspects let this hotel down. Bedding was stained and had to be remade. New bedding was greyish. Towels old & fraying. General cleanliness in the room was below average & the room rundown. The restaurant prices belong in a 5 star hotel, however location meant many other options around. Would stay elsewhere as location alone was not enough to return.

Posted by , from Australia on 7 Jun. 2018

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4 out of 5
It is a little shabby but quite alright. Transport is excellent with buses out the front and Jordan station just below. It is above the Prudential shopping centre which is not all that exciting

Posted by on 14 May 2018

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4 out of 5

Convenient and pleasant

Pros: Good sized room and bathroom. Staff deal efficiently with any issues you may have.
Cons: Double checking bedding prior to new guest arriving.
Location: Right above shopping centre and Jordan train station. Close to restaurants, shops, pharmacy, etc.
Overall, had a really pleasant stay at the hotel. Good sized room and bathroom. HUGE bed. The window has blockout panels which is great if you want a sleep in.Staff were friendly and helpful. Hotel was quite clean and neat. Just above Jordan MTR station which made travelling within the city really easy. Close to shops and restaurants. The walls do not block out much noise though - i could hear people walking past talking, and the water running from next door. I always pack earplugs with me, so sleeping wasn't a problem. On the first night, I noticed that my pillows smelled funny. When I called housekeeping and requested a pillow change, they provided it immediately. I also called housekeeping on a separate night to ask for an extra blanket, and they also provided this immediately. The hotel bar and restaurant are nice with modern decor. No complaints about the food, but I would suggest ordering the asian meals over the western meals, as they seem to do this much better.

Posted by , from Perth, Australia on 16 Mar. 2018

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4 out of 5

Close to amenities and near train station.

Staff is friendly and helpful. Hotel toilet has been newly renovated but not the room . Can be done better . Not much entertainment in the room.

Posted by , from australia on 20 Nov. 2017

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5 out of 5

Comfortable

Pros: It was clean, comfortable, spacious and close to MTR
Our room was clean, comfortable, spacious and close to MTR

Posted by , from Australia on 8 Nov. 2017

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Renovations + Closures

The following facilities will be closed during January, February, and March:

  • Swimming pool

Property Features

Prudential Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Prudential Hotel. This 4-star Kowloon hotel is smoke free.

  • 432 guestrooms or units
  • 18 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (34.7 km / 21.5 mi)
  • Train station: Hong Kong Austin Station (1 km / 0.6 mi)

Room Amenities

Prudential Hotel offers 432 air-conditioned accommodations with minibars and safes. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Red Chimneys - This buffet restaurant specializes in international cuisine.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Prudential Hotel Kowloon
  • Prudential Hotel
  • Prudential Kowloon
  • Pruton Prudential Hong Kong
  • Prudential Hotel Hong Kong
  • Prudential Hong Kong
  • Prudential Hotel Hotel
  • Prudential Hotel Kowloon
  • Prudential Hotel Hotel Kowloon

You should know

  • The seasonal pool will open in April and close in December.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.