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4.1 out of 5

"Fabulous location near to the water, harbour ferry. Our room was a little tired/dated in its furnishings. " More

By a verified traveller on Wed 30 Oct 2019

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Hotel Description

Hotel Panorama puts you in the heart of Kowloon, connected to the convention center and within steps of popular attractions like K11 Shopping Mall and Tsim Sha Tsui Promenade. Highlights at this family-friendly hotel include a restaurant, a health club, and a bar/lounge.

All 324 soundproofed rooms feature LED TVs with satellite channels, and you can enjoy coffee/tea makers, free bottled water, and in-room massages. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include bathrobes, slippers, and free toiletries. Safes, hair dryers, and phones are also available.

Enjoy the fitness center and kids' club. A meeting room, a business center, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Tsim Sha Tsui hotel include Victoria Harbour and Harbour City.

Superior Gold Connecting Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Club Partial Harbour View Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Club Room (Single Occupancy)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Silver Room-City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Gold Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Partial Harbour View Club Room(Standard Chartered Promotion)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Panorama ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Panorama

Everyone (6) Couples (3) Family (1)
4 out of 5
Fabulous location near to the water, harbour ferry. Our room was a little tired/dated in its furnishings.

Posted by , from Sydney on 30 Oct. 2019

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Comment from Hotel Management

1 Nov. 2019 by Reservation Team

Thank you again for your feedback and we look forward to welcoming you back in the near future!

4 out of 5
Very convenient location for subway, buses and ferries. Located in a lively district so good for tourists. Rooms are comfortable. No outlook from lower floors but good if you are up higher

Posted by on 9 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Reservation Team

Thank you for putting aside the time to share feedback on your visit to Hotel Panorama! We do our utmost to ensure a memorable experience and I am delighted to hear we achieved this during your visit.

4 out of 5
unbelievable views. centre of everything and access for getting around

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Jennifer

Thank you for choosing the Hotel Panorama. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back and stay with us again.

4 out of 5
Nice experience overall. However, I was disappointed with the fact that I was not informed clearly by the check-in counter staff regarding the deposit for my stay and that it would take 2-4 weeks for the reimbursement to be processed.

Posted by on 31 Aug. 2018

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5 out of 5

Great location in Kowloon!

Pros: See above
Cons: Nothing
Location: See above
Clean , great service, good free wifi to our room .Excellent harbour view ( realise not all rooms have this) 50m to entrance to underground walkway to Tsim Tam Tsui Metro Hard to fault on any aspect !!!!!

Posted by , from Sydney on 16 Oct. 2017

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4 out of 5

Great location but be careful

Hotel Panorama is in a great location close to MTR station and the ferry. Be carful of the room you book though as my partner and I turned up and were given two single beds! We were told we had to pay more for a double bed despite having booked a room that was supposed to have one. We also pre booked a shuttle from the airport but when we got to the desk we were told the shuttle was full and there were no more running that day...

Posted by , from NZ on 12 Oct. 2017

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1 out of 5

Arrogant Staff, unhelpful, and dishonest

Day 1 Arrive at 8pm, explore the streets, return to room for shower at 11pm Shower - water not even warm Day 2 Shower at 7am, 4pm Shower - water not even warm. Report this to reception and excuse, 324 rooms not all rooms will have hot water! Depends on time of day! Request Access to Club Level, told to try Bullet lift, when access should be from all lifts. Access card reviewed and all ok. Test access and not resolved Head out for the evening, return to hotel at 11pm. Report water still not hot. Technician looks at the matter. Request a taxi when leaving hotel at 430pm, we are told it is easier to walk. Day3 Hot water resolved. Request Access to Club Level. Reference previous conversations. Card reset. Attempt access again. Day 4 Club Level Access Sorted. Day 5 Morning of departure and after doing audit of personal items, I realise an item which was concealed in a bag is missing. Report to front desk and ask to speak to Manager. Usual comments around checking with house keeping for lost items. I stress the item was not lost or misplaced. When returning to hotel and checking out at 12pm housekeeping staff not on duty. Check your bill Upon checking out we are charged for minibar where welcome documents state complimentary minibar excluding Alcohol. Staff can't tell us which items anyway. Fees waived Emailed hotel one week prior to arrival to organise late checkout. Email goes unanswered. Tips If breakfast included eat downstairs.

Posted by on 7 Oct. 2017

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5 out of 5

Nice hotel, close to MTR

We had the harbour view room on the 30th floor. Spectacular views of Victoria harbour. Loved the happy hour free drinks between 530 and 830 and the buffet breakfast. Will stay here again.

Posted by , from sydney on 1 Oct. 2017

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5 out of 5

Great location. Spacious compare with others

Pros: Location and the size of the room
Cons: the wardrobe door need fixing
Location: shopping, restaurant, MTR etc
Great location, helpful staff, free wifi and free phone to use.

Posted by on 28 May 2017

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Comment from Hotel Management

29 May 2017 by Andy

"Thank you very much for your review of your stay at Hotel Panorama by Rhombus. We are delighted to read that you had an enjoyable staying with us and we look forward to welcoming you back again."

5 out of 5

Panorama delivered on views

Pros: mentioned above
Cons: mentioned above
Location: Central Kowloon, lots of places to eat and cool bars close by
A million dollar view especially at night and we loved the skytop garden. Great location too. Mostly lovely staff, esp Terry at Tour Desk and the concierge on duty on our first day. Room was great but they could upgrade the little things like quality of toilet paper (1 or 2 ply), shampoo (no conditioner), and soap (thin). And I thought they might have done something special for my birthday, as at check in, staff commented on it and we did dine in at AVA restaurant for my birthday dinner. Even a chocolate or a card on the pillow would have been appreciated and made my stay more special. Otherwise everything was great, especially the sumptuously soft duvet and pillows!! Would definitely return for our next trip to Hong Kong.

Posted by , from NZ on 26 May 2017

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About the Hotel Panorama

Location 8a Hart Ave, Kowloon,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A health club, a terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Panorama. For a fee, parking is available. This 4-star Kowloon hotel is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 40 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Hong Kong Intl. Airport (HKG) (34.2 km / 21.2 mi)
  • Train station: Hong Kong East Tsim Sha Tsui Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Panorama offers 324 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

AVA Restaurant Slash Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To find out about various transportation options to the hotel, guests should contact the property in advance.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Cribs (infant beds) are available for HKD 440.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Guests planning to check in with a pet must book a second room for the pet to stay in. The pet's health certificate should be provided in advance. Guests must also contact the hotel directly after booking to make arrangements for the pet's stay.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Pets allowed (no fees)
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 228 for adults and HKD 158 for children (approximately)
  • Fee for in-room wireless Internet: HKD 100 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: HKD 100 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: HKD 100 per day (rates may vary)
  • Crib (infant bed) fee: HKD 440.0 per day
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Panorama Rhombus
  • Hotel Panorama Rhombus Kowloon
  • Hotel Rhombus
  • Hotel Rhombus Panorama
  • Panorama Hotel Rhombus
  • Panorama Rhombus
  • Panorama Rhombus Hotel
  • Panorama Rhombus Kowloon
  • Rhombus Panorama
  • Hotel Panorama By Rhombus Hong Kong
  • Panorama By Rhombus Hong Kong
  • Panorama By Rhombus Hotel
  • Panorama Hotel Hong Kong
  • Hotel Panorama Kowloon
  • Panorama Kowloon
  • Hotel Panorama By Rhombus
  • Hotel Panorama Hotel
  • Hotel Panorama Kowloon
  • Hotel Panorama Hotel Kowloon

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.