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Hyatt Centric Key West Resort and Spa

4.0 star property
Beach spa retreat, walking distance from Mallory Square

Photo gallery for Hyatt Centric Key West Resort and Spa

Exterior
Breakfast, lunch, dinner served; American cuisine, sea views
Point of interest
Sports facility
Premium Room, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
601 Front St, Key West, FL, 33040
  • Duval Street
    ‪3 min walk‬
  • Mallory Square
    ‪4 min walk‬
  • Southernmost Point
    ‪4 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Shower)

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Partial Ocean View

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed, Partial Ocean View

9.2 out of 10
Wonderful
(83 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Key West

Hyatt Centric Key West Resort and Spa places you in the centre of Key West, steps from Florida Keys Beaches and within a short 5-minute stroll of Duval Street. Highlights at this beach resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Four Flamingos Key West, serves American cuisine and is open for breakfast, lunch and dinner. Blue Mojito Bar & Grill is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the marina, 24-hour gym and pool loungers as well as access to boat tours. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute walk of this Key West Historic District resort include Mallory Square and within 30 minutes you'll find Ernest Hemingway Home and Museum.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Duval Street - 3 min walk - 0.3 km
  • Mallory Square - 4 min walk - 0.4 km
  • Ernest Hemingway Home and Museum - 16 min walk - 1.3 km
  • Southernmost Point - 4 min drive - 2.1 km
  • Fort Zachary Taylor Historic State Park - 4 min drive - 2.1 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 14 min drive

Restaurants

  • ‪Kermit's Key West Key Lime Shoppe - ‬4 min walk
  • ‪Conch Republic Seafood Company - ‬1 min walk
  • ‪Bagatelle - ‬4 min walk
  • ‪Two Friends Patio Restaurant - ‬3 min walk
  • ‪Smallest Bar - ‬4 min walk

About this property

Hyatt Centric Key West Resort and Spa

Beach spa retreat, walking distance from Mallory Square
Hyatt Centric Key West Resort and Spa offers its guests a full-service spa, a marina, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. A 24-hour fitness centre, spa services, and a library are also featured at the eco-certified Hyatt Centric Key West Resort and Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Key West resort is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Centric Key West Resort and Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 30 to 45 for adults and USD 18 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Mojito Bar & Grill
  • Four Flamingos Key West
  • Keys Coffee Company

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Boat tours
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Full-service spa
  • Library
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Marina
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per week, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 45 for adults and USD 18 to 35 for children
  • Uncovered self-parking fee: USD 40 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Key West
Hyatt Key West Resort
Hyatt Centric Key West Resort
Hyatt Resort Key West
Key West Hyatt
Key West Hyatt Resort
Hyatt Key West Hotel Key West
Hyatt Centric Resort
Hyatt Centric Key West
Hyatt Key West Hotel
Hyatt Key West Resort Spa
Hyatt Centric Key West Resort Spa
Hyatt Centric Key West And Spa
Hyatt Centric Key West Resort Spa
Hyatt Centric Key West Resort and Spa Resort
Hyatt Centric Key West Resort and Spa Key West
Hyatt Centric Key West Resort and Spa Resort Key West

Frequently asked questions

What is the cancellation policy at Hyatt Centric Key West Resort and Spa?

Hyatt Centric Key West Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hyatt Centric Key West Resort and Spa?

Yep, Hyatt Centric Key West Resort and Spa has an uncovered self car park with in/out privileges for USD 40 per day. Onsite parking is limited.

Are there any beaches close to Hyatt Centric Key West Resort and Spa?

Yep, Hyatt Centric Key West Resort and Spa is a short 1-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Hyatt Centric Key West Resort and Spa?

Yep, there is an onsite spa at Hyatt Centric Key West Resort and Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hyatt Centric Key West Resort and Spa have a pool?

Yep, and guests recommend it! Hyatt Centric Key West Resort and Spa has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What makes Hyatt Centric Key West Resort and Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Centric Key West Resort and Spa.

Is Hyatt Centric Key West Resort and Spa family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Centric Key West Resort and Spa is a hit with families.

Does Hyatt Centric Key West Resort and Spa serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Hyatt Centric Key West Resort and Spa?

No, Hyatt Centric Key West Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Centric Key West Resort and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Centric Key West Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Centric Key West Resort and Spa?

Dogs are welcome at Hyatt Centric Key West Resort and Spa, with food and water bowls on offer.

Hyatt Centric Key West Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1011 reviews
Rating 8 - Good. 212 out of 1011 reviews
Rating 6 - Okay. 83 out of 1011 reviews
Rating 4 - Poor. 33 out of 1011 reviews
Rating 2 - Terrible. 27 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Naperville

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and staff! Easy walk to restaurants/shops and Duval St.
Stayed 3 nights in May 2025

10/10 Excellent

Vonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time. The views were great and the room was so clean and big. The location was the best. We are definitely going to come back next year.
Stayed 5 nights in May 2025

10/10 Excellent

Mike

Stayed 3 nights in May 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jamian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and location are amazing I’m taking a star away because of the fee for parking in the hotel’s lot. I do feel like adding a parking fee to the daily rate is a bit excessive but overall the property and amenities are great!
Stayed 3 nights in May 2025

10/10 Excellent

Denise, Albuquerque

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Hyou Joon

Stayed 3 nights in May 2025

8/10 Good

Mary Jo Kristine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel! with beautiful sunset views from room! very clean and staff was so friendly and helpful. Only think they could offer shuttle service from/ to airport and better in room coffee or a coffee station on site would be great for guests!
Stayed 4 nights in May 2025

10/10 Excellent

LaVerne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The oceanview room was beautiful!! Loved that it was in close proximity to the restaurants and shops.
Stayed 4 nights in May 2025

10/10 Excellent

Kathy

Stayed 3 nights in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, beautiful property and the staff could not have been friendlier
Stayed 3 nights in May 2025

8/10 Good

Clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be beat! There are, as with all properties, some rooms better than others. Overall, there were great amenities, great views from the pool bar and dock, and access to convenient self-parking. The double queen room we had was spacious but a little dated. The balcony was tiny and ours overlooked the parking lot of the adjacent public beach. Not bad, but would have preferred something a bit better. Overall, this is a great hotel with courteous staff and good amenities. Will be back!
Stayed 3 nights in May 2025

10/10 Excellent

Catherine

Stayed 1 night in May 2025

2/10 Terrible

Heidy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I paid $2,556.00 for 3 nights where I couldn't sleep. The air conditioning was noisy, the mattress wasn't comfortable, the room phone didn't work. I had to call from my cell phone to order food to the room. The hair dryer had to be rewired to work. The hotel needs a lot of maintenance. They charge $40 a day for parking your car, and you have to park it yourself. They don't help you carry your bags to your room. I wouldn't stay at that hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Nancy Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location, easily walkable to the harbor, Duval St and beyond. Check in and out was a breeze and our room was beautiful. Everyone we met was nice and the food was delicious. We kept going back to the Blue Mojito bar because of TJ. Hands down the sweetest person and best bartender. Always looking out for us and feels like an old friend. My 3rd time staying here and planning a 4th visit next year.
Stayed 7 nights in May 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jessie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and will return in the future.
Stayed 4 nights in May 2025

10/10 Excellent

Mateo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (Family of 2 adults and 1 1y old) booked the Hyatt just for one night and it was great. Had a swiming pool to cool off and the staff was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Lince

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and good service
Stayed 2 nights in May 2025

10/10 Excellent

Ricky, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful and the staff is exceptionally nice. We come to KW often and used to stay at a neighboring hotel. After staying here we have decided to make this our KW hotel of choice moving forward. The snorkeling area is nice, seeing all the iguanas is fun, and we also enjoyed the live music by the bar and pool. Only areas for improvement are fans or some sort of air circulation in the workout room, and peridocially checking the snorkling area for broken glass.
Stayed 3 nights in May 2025

10/10 Excellent

Scott B

Stayed 5 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean.
Stayed 1 night in May 2025

6/10 Okay

Robert

Stayed 5 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely accommodating! I couldn’t ask for our stay to be any better! First class!
Stayed 3 nights in Apr 2025