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Island City House Hotel

3.0 star property
Hotel with a rooftop terrace, 6-minute walk to Duval Street

Photo gallery for Island City House Hotel

Cigar House King Suite w/ Poolside porch | Balcony view
Exterior
Cigar House Queen Suite w/ Poolside Balcony | Balcony
Arch House Garden View Studio w/ Balcony
Fountain

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen
The current price is AU$685
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
411 William Street, Key West, FL, 33040
  • Place, Duval Street
    ‪6 min walk‬
  • Place, Key West Aquarium
    ‪9 min walk‬
  • Place, Mallory Square
    ‪10 min walk‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪13 min drive‬

Room options

View all photos for Island City House Queen Suite

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite

9.4 out of 10
Exceptional
(22 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Arch House Studio Suite Street

Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Studio Suite Street

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Island City House Queen Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House Queen Suite w/ Poolside Balcony

Cigar House Queen Suite w/ Poolside Balcony | Private kitchen

Cigar House Queen Suite w/ Poolside Balcony

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch

9.2 out of 10
Wonderful
(18 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Island City House 2 Bedroom Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House King

Island City House King

Island City House King

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Key West

Island City House Hotel places you in the centre of Key West, within just a 15-minute stroll of popular places like Duval Street and Florida Keys Beaches. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .This hotel has free WiFi in public areas, a rooftop terrace and concierge services. Added amenities include laundry facilities, a library and a garden. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this Key West Historic District hotel include Mallory Square and Ernest Hemingway Home and Museum.

What's nearby

  • Duval Street - 6 min walk - 0.5 km
  • Key West Aquarium - 9 min walk - 0.8 km
  • Mallory Square - 10 min walk - 0.9 km
  • Harry S. Truman Little White House - 10 min walk - 0.9 km
  • Ernest Hemingway Home and Museum - 14 min walk - 1.2 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

Restaurants

  • ‪Kermit's Key West Key Lime Shoppe - ‬6 min walk
  • ‪Cuban Coffee Queen Waterfront - ‬5 min walk
  • ‪Schooner Wharf Bar - ‬4 min walk
  • ‪Half Shell Raw Bar - ‬5 min walk
  • ‪Square Grouper Key West - ‬5 min walk

About this property

Island City House Hotel

Hotel with a rooftop terrace, 6-minute walk to Duval Street
As a guest of Island City House Hotel, you'll find an outdoor pool, a rooftop terrace, and a library. WiFi is free in public spaces. Island City House Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this Key West hotel.

  • 24 guestrooms or units
  • 3 levels
  • 3 buildings
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Frequently asked questions

What is the cancellation policy at Island City House Hotel?

Island City House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Island City House Hotel?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Island City House Hotel on 17 Feb 2026 start from AU$684.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Island City House Hotel?

Onsite parking is limited.

Are there any beaches close to Island City House Hotel?

Yep, Island City House Hotel is a short 11-minute walk from Florida Keys Beaches. Fun beach activities include snorkelling and sailing. You can also find boat tours.

Does Island City House Hotel have a pool?

Yep, and guests love it! Island City House Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Island City House Hotel?

No, Island City House Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Island City House Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Island City House Hotel?

No, pets are not allowed.

Island City House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 2 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities
The bedrooms were very small with little dresser space. We stayed in the Arch House and were woken up early every day by the landscaping crew. We have stayed here a few times before but this is the first time we have had these problems. Please consider rearranging the bedrooms so there can be more space to move around.
Stayed 5 nights in Nov 2025

10/10 Excellent

Earl Stuart, san francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this historic property! We started out in the cigar house but the morning after we checked in they had to move us because the pool deck was being resurfaced and we didn’t have access to the room. It wasn’t a huge bother. So we moved to the large main building. My only complaint was that we felt they have an “Expedia” room and why we were put in the cigar house on the first floor. That room is somewhat dark. Not much sunlight. It’s a nice room. Just a bit dark. So we were happy with the room we moved to. It had lots of natural light. Number 24. Which I’m sure, costs more. But since the pool resurfacing caused us to move, I think they just wanted to apologize for the miscommunication. All in all…great property and the staff are all super nice and helpful. I would definitely return to this place, for sure!!
Stayed 6 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, historic, clean room in a great neighborhood.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 4 nights in Oct 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean. Pedtal sink in bathroom was loose, there was no grab bar in shower, and the refrigerator door opened backwards making the opening toward the wall.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathi

Liked: Cleanliness, staff & service
Very clean and location is perfect to walk to most of the things to see.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and smelling great rooms. Quiet, great place to vacation.
Stayed 1 night in Nov 2025

10/10 Excellent

Nydia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was incredibly friendly and helpful. There is a resident cat who may or may not acknowledge you depending on his mood. The grounds are kept beautifully. Tropical trees inside the courtyard were a plus. Within walking distance of everything yet far enough away from the main road to provide a peaceful ambience.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness
Convenaient
Stayed 5 nights in Aug 2025

8/10 Good

Len

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. We hop around the island to different locations and this one was great. The porch alone is worth the price, highly recommended.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rexann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such a beautiful property. The staff were very friendly. My husband and I loved the Cigar suite we stayed in.
Stayed 2 nights in Oct 2025

10/10 Excellent

christopher

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Sylke, Sundern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great area, wonderful room, lovely staff ❣️
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Joel

Awesome!
Stayed 3 nights in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, property conditions & facilities, room comfort
This was a charming hotel set among peaceful gardens. Check-in was seamless, he gave us two $5 discounts to a wonderful bakery/coffee shop nearby, and he walked us around the property to show us where everything is. The location is very convenient to lots of Key West sites, so we walked most everywhere. LOVED the hammock on the balcony overlooking the gardens. Just exactly what we needed for a rejuvenating, relaxing getaway.
Stayed 4 nights in Oct 2025

10/10 Excellent

Leslie, New Britain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel with lots of atmosphere. Was only staying for one night would definitely come for longer in future.
Stayed 1 night in Sep 2025

10/10 Excellent

Alyce, Smiths Station

Stayed 1 night in Sep 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the big room with a separate kitchen/living area, bathroom and bedroom. Pool area was nice and peaceful. It was just a few blocks from Duval and grocery store, shops etc.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lisa, Newpory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place.
Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well mq
Stayed 11 nights in Sep 2025

10/10 Excellent

BRIAN, SEATTLE

Liked: Cleanliness, property conditions & facilities
X
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025