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Oceans Edge Key West Resort, Hotel & Marina

4.0 star property

Photo gallery for Oceans Edge Key West Resort, Hotel & Marina

6 outdoor pools, free pool cabanas, pool umbrellas
Restaurant
Restaurant
View from property
Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$588
includes taxes & fees
4 Apr - 5 Apr

Explore the area

View map
5950 Peninsular Avenue, Key West, FL, 33040
  • Place, Key West Naval Station
    ‪3 min walk‬
  • Place, Stock Island Yacht Club & Marina
    ‪6 min walk‬
  • Place, Key West Golf Club
    ‪2 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible, Balcony (Partial Ocean View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Mobility Accessible, Balcony (Partial Ocean View)

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Partial Ocean View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Mobility Accessible, Balcony (Partial Ocean View)

9.8 out of 10
Exceptional
(7 reviews)
  • Partial ocean view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Mobility Accessible, Balcony (Partial Ocean View, 2 Queen)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, Multiple Beds, Mobility Accessible, Balcony (Partial Ocean View, 2 Queen)

8.8 out of 10
Excellent
(11 reviews)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Balcony (Partial Ocean View)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Balcony (Partial Ocean View)

9.0 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(45 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(72 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, Multiple Beds, Balcony, Ocean View

9.8 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, Multiple Beds, Balcony, Ocean View

9.4 out of 10
Exceptional
(30 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Partial Ocean View

9.6 out of 10
Exceptional
(48 reviews)
  • Partial ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

9.8 out of 10
Exceptional
(34 reviews)
  • Partial ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Balcony, Partial Ocean View

9.6 out of 10
Exceptional
(48 reviews)
  • Partial ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, Multiple Beds, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Balcony, Ocean View (4-bed)

  • Sleeps 10
  • 4 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Balcony, Ocean View (3-bed)

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Balcony, Ocean View (2-bed)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the area

Key West

A luxury stay in Key West awaits you at Oceans Edge Key West Resort, Hotel & Marina. You'll be within a 10-minute walk of Stock Island Yacht Club & Marina and 2.6 km (1.6 mi) from Key West Golf Club. Highlights at this hotel include 6 outdoor swimming pools, a restaurant and a marina. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, free pool cabanas and pool loungers as well as access to boat tours. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 4-property class Key West hotel, attractions include Duval Street and Smathers Beach.

What's nearby

  • Key West Naval Station - 3 min walk - 0.3 km
  • Stock Island Yacht Club & Marina - 6 min walk - 0.6 km
  • Key West Golf Club - 2 min drive - 2.0 km
  • Key West Tropical Forest and Botanical Garden - 4 min drive - 3.0 km
  • Duval Street - 16 min drive - 9.6 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 9 min drive

Restaurants

  • ‪Hogfish Bar & Grill - ‬3 min drive
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪El Mocho's - ‬15 min walk
  • ‪Bad Boy Taqueria & Tequila - ‬4 min drive
  • ‪American Legion - ‬6 min drive

About this property

Oceans Edge Key West Resort, Hotel & Marina

Oceans Edge Key West Resort, Hotel & Marina offers its guests a marina, 6 outdoor swimming pools, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Oceans Edge Key West Resort, Hotel & Marina. For a fee, parking is available.

This 4-star Key West hotel is smoke free.

  • 175 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2017
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Oceans Edge Key West Resort, Hotel & Marina offers 175 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

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  • Pool
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  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,979 reviews
The price is AU$525
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (USD 32.63 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 6 outdoor pools
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Kayaking
  • Motor boating
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Marina
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • In-room dining only
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 84.38 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1 per cent destination fee will be charged.
  • Resort fee: USD 58.50 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Concierge service
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 for adults and USD 5.00 to 25.00 for children
  • Self-parking fee: USD 32.63 per night
  • Pet fee: USD 84.38 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Oceans Edge Key West Hotel
Oceans Edge Key West
Oceans Edge Key West Resort Hotel
Oceans Edge Resort Hotel
Oceans Edge
Oceans Edge Key West Hotel Marina
Oceans Edge Key West Resort Hotel Marina
Oceans Edge Key West Resort, Hotel & Marina Hotel
Oceans Edge Key West Resort, Hotel & Marina Key West
Oceans Edge Key West Resort, Hotel & Marina Hotel Key West

Frequently asked questions

What is the cancellation policy at Oceans Edge Key West Resort, Hotel & Marina?

Oceans Edge Key West Resort, Hotel & Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oceans Edge Key West Resort, Hotel & Marina?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Oceans Edge Key West Resort, Hotel & Marina on 4 Apr 2026 start from AU$588, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oceans Edge Key West Resort, Hotel & Marina?

Yep, Oceans Edge Key West Resort, Hotel & Marina has a self car park for USD 32.63 per night. A self car park is also available, for a fee.

Are there any beaches close to Oceans Edge Key West Resort, Hotel & Marina?

The closest beach to Oceans Edge Key West Resort, Hotel & Marina is Smathers Beach (4.9 km).

Does Oceans Edge Key West Resort, Hotel & Marina have a pool?

Yep, and guests love it! Oceans Edge Key West Resort, Hotel & Marina has 6 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What makes Oceans Edge Key West Resort, Hotel & Marina a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Oceans Edge Key West Resort, Hotel & Marina.

Does Oceans Edge Key West Resort, Hotel & Marina serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Oceans Edge Key West Resort, Hotel & Marina?

No, Oceans Edge Key West Resort, Hotel & Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Oceans Edge Key West Resort, Hotel & Marina?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Oceans Edge Key West Resort, Hotel & Marina?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Oceans Edge Key West Resort, Hotel & Marina?

Dogs are welcome at Oceans Edge Key West Resort, Hotel & Marina, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 27 kg per pet.

Is there a golf course on site at Oceans Edge Key West Resort, Hotel & Marina?

There is a golf course next to Oceans Edge Key West Resort, Hotel & Marina.

Oceans Edge Key West Resort, Hotel & Marina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1241 out of 1825 reviews
Rating 8 - Good. 306 out of 1825 reviews
Rating 6 - Okay. 150 out of 1825 reviews
Rating 4 - Poor. 53 out of 1825 reviews
Rating 2 - Terrible. 75 out of 1825 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Niall

Stayed 4 nights in Dec 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice but the ac didn't work properly. The pools were clean and a lot of chairs to sit but there are no close bathrooms so you have to walk all the way back to your room. There is not a swim up bar but there is pool service from the restaurant but not ideal, bring your own.
Stayed 2 nights in Dec 2025

8/10 Good

Theresa Ann

Stayed 3 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Staff & service, amenities
The staff was friendly and helpful. The accommodations were exceptional. The pools were so nice and relaxing. We would definitely stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Zidan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great and friendly staff, great pools, easy parking, everything was great
Stayed 3 nights in Dec 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities
Beautiful property. Great rooms. Good service.
Stayed 6 nights in Nov 2025

10/10 Excellent

RUI L, BRIDGEWATER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Definitely would stay again! Very relaxing. Loved having a choice of 5 pools! Beautiful!
Stayed 7 nights in Aug 2025

10/10 Excellent

CHRISTINA, BRIDGEWATER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrific! Everything!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramakrishna Goud

Stayed 1 night in Dec 2025

8/10 Good

Ray

Stayed 4 nights in Dec 2025

10/10 Excellent

LINA

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities
Very nice clean and big room. Great view over the pools and harbor.
Stayed 2 nights in Dec 2025

10/10 Excellent

MARIASUNDARA

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous. The room was beautiful n spotless. But the refrigerators weren't working correctly n my food that I brought was spoiled. Ms. Gwendolyn, provided excellent service and Ms. Sophia, provided discount for my stayed. Also the showers needs to be repaired, it leaked when taking showers. Water was all over the floors, so we put towels on the floor to soak up the water. *At the restaurant Alex was an awesome server, highly recommend him*.
Stayed 1 night in Dec 2025

10/10 Excellent

albert

Stayed 4 nights in Nov 2025

10/10 Excellent

ARTIOM, CLEARWATER

Stayed 1 night in Nov 2025

10/10 Excellent

Lubna Bahjat

Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was absolutely outstanding! From the moment I arrived, I felt welcomed and well taken care of. The staff were incredibly professional, friendly, and always ready to help with anything I needed.
Stayed 3 nights in Nov 2025

8/10 Good

Lynn Kovel

Travelled with partner
Liked: Cleanliness, amenities
Had hoped for something in room or on door for a 60th birthday I pre-wrote about at booking but nothing. The resort was nice but didn’t have great view or privacy on first floor. Having bikes & kayaks available is a very nice perk. Renting a scooter for the 4days made it easy to get to Duval St. We didn’t use the resort transportation. I stumbled upon yoga at pool once but it was almost over. Instructor was good. More activities throughout the day and night would be great. It would be helpful if resort informed Expedia/all guests a week before arrival of amenity options details and price. I booked a scooter on my own from home and felt I overpaid by 100. but didn’t know the concierge could’ve arranged and for less. Planning starts at booking not arrival. Both years stays room booked wasn’t ready on arrival so I settled for another one ready now but not what I wanted. Going on a boat even once would’ve made stay special. Even a meet n greet daily 3p or 4p boat ride for 30min would make your place on the water really special to stay at. Friendly staff and clean modern rooms.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lara

Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room..nice restaurant..friendly staff, convenient shuttle to and from downtown Key West. Well kept property !
Stayed 4 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and outlook.
Stayed 1 night in Nov 2025

6/10 Okay

Maria Dolores

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk General Mgr upgraded us from an oceanview King Standard to an Oceanview King Suite, but the view of the ocean was more of a view of huge container tanks. We were told that the move will take place at 1-2p, unfortunately, the upgraded room promised was not ready until 4pm, so we moved to an alternate room because we were already packed and didn't want to waste our day. On another day, we were told by dining staff to rush in 3 minutes because breakfast ends at 11a; however, 2 days later, we entered the dining room at 11:20a, and 2 dining servers told us that we could not be served lunch yet. We waited until 11:45a for a server to take our order. It was very strange! The water pressure in our bathroom was poor and the carpet and shower tiles were soiled in the upgraded room compared to the original room. The elevator closest to our room was out of service even after 4 days. 18% gratuity is automatically included at their restaurant. Pluses: the resort is nice and relaxing with an accommodating friendly staff. The cushions in the pool areas were soiled. Yellowfin is the only restaurant with delicious food and nice views.
Stayed 5 nights in Nov 2025

4/10 Poor

Lesley

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Upon check-in we were told our room was ready. We proceeded to our room only to find it was not ready. We were then told it would be ready very soon…3 hours later we were notified it was ready. On our 3rd day we spend the day by the pool and paddle boarding. We returned to our room at 3:40 only to find our room had not been cleaned. No towels, soap, water, coffee. My husband went to the front desk and they sent someone up to clean. The very same thing happened the following day. It seemed to be no big deal to hotel staff or management. I work in customer service myself and this to me is unacceptable considering the type of resort this is. While we loved our stay in Key West unfortunately we will not return to Oceans Edge. We do want to say thank you to Patrick, Jon and Nadia, they by far exceeded all expectations. The front desk and housekeeping staff needs training!
Stayed 5 nights in Nov 2025

8/10 Good

Polina

Stayed 5 nights in Nov 2025

10/10 Excellent

Manan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort. Good food. Nice pool. Friendly staff.
Stayed 4 nights in Nov 2025