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4.0 out of 5

"Over all our stay was great the staff was wonderful the staff especially were helpful and friendly the food was great. Being an older hotel The rooms ... " More

By a verified traveller on Tue 29 Dec 2020

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Hotel Description

A family-friendly stay in Jabiru awaits you at Mercure Kakadu Crocodile Hotel. You'll be 0.1 km (0.1 mi) from Kakadu National Park and 2.5 km (1.6 mi) from Bowali Visitors Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy TVs with satellite channels, and all 110 soundproofed rooms feature free WiFi, coffee/tea makers, and safes. Room service, hair dryers, and phones are also available.

The restaurant, Escarpment Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM.

With a stay at this 3.5-star Jabiru hotel, you'll be 33.2 km (20.6 mi) from Mamukala Wetlands and 35.8 km (22.3 mi) from Nourlangie Rock.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 19 Jan. - 20 Jan.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds (Courtyard)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room, 2 Double Beds (Courtyard)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Kakadu Crocodile Hotel ratings based on 478 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Kakadu Crocodile Hotel

Everyone (174) Couples (179) Family (124)
4 out of 5
Over all our stay was great the staff was wonderful the staff especially were helpful and friendly the food was great. Being an older hotel The rooms are a bit out dated but you should see pass this remembering how remote the hotel is also yellow waters tours in the wet which the staff organised for us is a must see

Posted by on 29 Dec. 2020

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5 out of 5

Posted by on 12 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Chris

Dear Guest, Thank you for your score. Kind Regards Chris Chaffe General Manager

4 out of 5
Quick and easy checkin. Room as described. Restaurant was overly expensive but there was good service. They kindly prepared breakfast hampers for us as we had breakfast included in our room rate but were leaving very early before their breakfast started - this was fantastic!

Posted by on 11 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Chris

Dear Guest, Thank you for your review and I am pleased you enjoyed your stay at the hotel. Kind Regards Chris Chaffe General Manager.

2 out of 5
It looks like it hasnt had an update for 30yrs since we were last there. The reasturant dining left more to be desired $49 per adult for buffet or a reduced menu which was just over priced pub food, kids ate free if you took buffet option, only option for kids was nuggets of fish bites and nothing to go with them. Would have love some steamed or roasted vege. Over priced wine list, $17.50 for one glass of wine is obsured.

Posted by on 9 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Chris

Dear Guest, It seems that we did not live up to your expectations during your stay, I do apologize. Please contact me directly if you wish to discuss further. Kind Regards Chris Chaffe General Manager.

4 out of 5

Posted by on 28 Sep. 2020

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Comment from Hotel Management

5 Oct. 2020 by Chris

Dear Guest, Thank you for your score. Regards Chris Chaffe General Manager.

4 out of 5
Nice staff, great food, great location, very pleasant place to stay.

Posted by on 18 Sep. 2020

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Comment from Hotel Management

5 Oct. 2020 by Chris

Dear Guest, I am glad you enjoyed your stay with us. Kind Regards Chris Chaffe General Manager

3 out of 5
The staff at the Mercure Kakadu Crocodile Hotel were amicable and very accommodating, which made for a pleasurable stay. The hotel itself is old, and the rooms are tired, however comfortable for an overnight stay.

Posted by , from Darwin on 6 Sep. 2020

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Comment from Hotel Management

5 Oct. 2020 by Chris

Dear Terry, Thank you for your review and I am pleased you enjoyed your stay. Kind Regards Chris Chaffe General Manager

5 out of 5
Great location for exploring Kakadu. Staff were very friendly and helpful.

Posted by , from Darwin on 31 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Chris

Dear Jed, Many thanks for the review and I am glad you enjoyed Kakadu and the Croc hotel. Kind Regards Chris Chaffe General Manager

4 out of 5

Posted by on 9 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Chris

Dear Guest, Thank you for your score. Regards Chris Chaffe General Manager

4 out of 5

Posted by on 8 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by Chris

Dear Guest, Thank you for your score. Kind Regards Chris Chaffe General Manager.

About the Mercure Kakadu Crocodile Hotel

Location 1 Flinders Street, Jabiru, NT 0886

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Mercure Kakadu Crocodile Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Mercure Kakadu Crocodile Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Jabiru hotel.

  • 1 building
  • 110 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mercure Kakadu Crocodile Hotel offers 110 accommodations with safes and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers. This Jabiru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Escarpment Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mercure Kakadu Crocodile Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and through room service.

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gagudju Crocodile
  • Gagudju Crocodile Holiday Inn
  • Gagudju Holiday Inn
  • Holiday Inn Crocodile
  • Holiday Inn Crocodile Gagudju
  • Holiday Inn Gagudju
  • Holiday Inn Gagudju Crocodile
  • Holiday Inn Gagudju Crocodile Hotel
  • Holiday Inn Gagudju Crocodile Hotel Jabiru
  • Holiday Inn Gagudju Crocodile Jabiru
  • Mercure Kakadu Crocodile Hotel Jabiru
  • Mercure Kakadu Crocodile Hotel
  • Mercure Kakadu Crocodile Jabiru
  • Mercure Kakadu Crocodile
  • Mercure Kakadu Crocodile
  • Mercure Kakadu Crocodile Hotel Hotel
  • Mercure Kakadu Crocodile Hotel Jabiru
  • Mercure Kakadu Crocodile Hotel Hotel Jabiru

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.