4.0 out of 5

"Great location, easy for tours, helpful staff. Lots of options for dining. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A family-friendly stay in Jabiru awaits you at Mercure Kakadu Crocodile Hotel. You'll be 0.1 km (0.1 mi) from Kakadu National Park and 2.5 km (1.6 mi) from Bowali Visitors Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

You can enjoy TVs with satellite channels, and all 110 rooms feature free WiFi, coffee/tea makers and safes. Room service, hairdryers and phones are also available.

The restaurant, Escarpment Restaurant, is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM.

With a stay at this 3.5-star Jabiru hotel, you'll be 33.2 km (20.6 mi) from Mamukala Wetlands and 35.9 km (22.3 mi) from Nourlangie Rock.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$239 per night

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (Courtyard)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room (Courtyard)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Kakadu Crocodile Hotel ratings based on 452 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Kakadu Crocodile Hotel

Everyone (166) Couples (172) Family (115)
5 out of 5
The menu is excellent, quite a surprise to be honest! The hotel is clean and all staff very helpful and friendly. The location is out of the way, so you need a car to get around.

Posted by , from Melbourne on 4 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Chris

Dear CWallis, I am glad you enjoyed your stay with us, and thank you for taking the time to provide such wonderful feedback for our future guests. Kind Regards Chris Chaffe General Manager

4 out of 5
We had an enjoyable stay. The swim in the pool was refreshing.

Posted by on 29 May 2019

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Comment from Hotel Management

3 Jun. 2019 by Chris

Dear Guest, I am glad you enjoyed your stay at the Croc hotel. Kind Regards Chris Chaffe General Manager

3 out of 5
The hotel is a bit dated and probably could do with an overhaul. The rooms were ok but walls and carpet could do with a good clean. Restaurant food was delicious but need a bit more structure with staff they just seemed to be running all over the place and people waited to be seated and finalise bills for too long

Posted by on 29 Apr. 2019

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Comment from Hotel Management

12 May 2019 by Chris

Dear Guest, Thank you for your review, and I am pleased you enjoyed your stay. I will bring up the service shortfall in the restaurant and apologise for any shortcomings. Kind Regards Chris Chaffe General Manager

4 out of 5
Restaurant and bar area was great - standard of food was fantastic

Posted by , from Sydney on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Hailey Fung

Hi Ann, Thank you so much for taking the time to give us feedback regarding your recent stay at the Mercure Kakadu Crocodile Hotel. We are pleased to learn that you enjoyed the food at the restaurant. Looking forward to welcoming you back at the Croc! Kind regards, Hailey Fung

5 out of 5
Great rooms lovely beds and nice outlook. Pool was nice and the grounds well kept up Lovely art work and nice gallery in hotel. Restaurant meal was awesome real treasure to find My daughter was gluten free and they did awesome job ensuring she had great options . Take away coffee was good as well

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Hailey

Hello, Thank you so much for taking the time to give us feedback regarding your recent stay at the Mercure Kakadu Crocodile hotel. The team and I are pleased to learn that you loved the hotel facilities and we were able to meet your daughter's dietary requirement. We look forward to welcoming you back in the future! Kind regards, Hailey

3 out of 5
The rooms are in need of a make over Cracked tiles in bathroom sliding doors not closing properly letting mosquitos on. Noisey aircon .

Posted by on 20 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Chris

Dear Guest, I do apologise that the room did not meet your requirements and am sorry if it impacted your stay with us. Kind Regards Chris Chaffe General Manager

3 out of 5
Rooms where very dated had cobwebs and lots of dust needed a really good clean

Posted by on 18 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Chris

Dear Guest, I am sorry that you did not enjoy the facilities at the hotel, I will raise your feedback with our housekeeping team. Kind Regards Chris Chaffe General Manager

3 out of 5
location was where we wanted to be see attractions

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Chris

Dear Guest, I am glad you enjoyed your stay and all the wonderful sights Kakakdu National Park has to offer. Kind Regards Chris Chaffe General Manager

2 out of 5
They weren't busy and they put us in a back corner A long way from everything A bit closer to our car and the restaurant would have been better.

Posted by on 26 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Chris

Dear Guest, Thank you for taking the time to provide your feedback. I do apologise that your room allocation did not meet your requirements. Kind Regards Chris Chaffe General Manager

3 out of 5
Bathroom needs good clean. Room was cold but when the air-conditioning was turned off the humidity made everything slippery, sorry no suggestion for fixing that.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Chris

Dear Guest, Thank you for taking the time to post your review. Indeed during our green season, we face many challenges with our extreme weather conditions, and unfortunately the humidity outside will cause the rooms to get damp if the air conditioning is turned off. I do apologise if this impacted your stay. Kind Regards Chris Chaffe General Manager

About the Mercure Kakadu Crocodile Hotel

Location 1 Flinders Street, Jabiru, NT 0886

Property Features

Mercure Kakadu Crocodile Hotel offers its guests an outdoor pool and a kid's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the family-friendly Mercure Kakadu Crocodile Hotel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Jabiru hotel.

  • 1 building
  • 110 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mercure Kakadu Crocodile Hotel offers 110 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Escarpment Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Kakadu Crocodile Hotel Jabiru
  • Mercure Kakadu Crocodile Hotel
  • Mercure Kakadu Crocodile Jabiru
  • Mercure Kakadu Crocodile

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.