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Mercure Kakadu Crocodile Hotel

3.5-star property
1 Flinders Street, Jabiru, NT 1800 796 370
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3.9 out of 5
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See all 493 wotif Reviews

"A bit dated and not much soul to the dining room. Comfortable rooms but overpriced for the level of finish " More

By a verified traveller on Mon 07 Aug 2023

Points Of Interest

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Hotel Description

A family-friendly stay in Jabiru awaits you at Mercure Kakadu Crocodile Hotel. You'll be 2.5 km (1.6 mi) from Bowali Visitors Centre and 3 km (1.8 mi) from Maguk Gorge. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Manjmukmuk Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the kids' swimming pool and pool loungers. Business amenities include meeting rooms and a business center. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking.

With a stay at this 3.5-star Jabiru hotel, you'll be 33.2 km (20.6 mi) from Mamukala Wetlands and 35.9 km (22.3 mi) from Nourlangie Rock.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$227* Per night/room 17 Oct. - 18 Oct.

Courtyard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Courtyard Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room, 2 Double Beds (Courtyard)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Kakadu Crocodile Hotel ratings based on 493 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Kakadu Crocodile Hotel

Everyone (187) Couples (172) Family (126)
4 out of 5
A bit dated and not much soul to the dining room. Comfortable rooms but overpriced for the level of finish

Posted by on 7 Aug. 2023

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Comment from Hotel Management

18 Aug. 2023 by Mercure Crocodile Hotel

Dear Sarah,Thank you for taking the time to provide your honest feedback. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.Sincerely,Carinne AthionFront Office ManagerMercure Kakadu Crocodile Hotel

3 out of 5
Could do with a refurbished somewhat old now, but staff are friendly and keep environment clean.

Posted by on 30 Jul. 2023

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Comment from Hotel Management

18 Aug. 2023 by Mercure Crocodile Hotel

Dear Rosalie,Thank you for taking the time to provide your honest feedback. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with improved experience and services.Sincerely,Carinne AthionFront Office ManagerMercure Kakadu Crocodile Hotel

4 out of 5
Luckily the staff were pretty amazing. The resort itself is getting a bit tired especially for the Price

Posted by on 26 May 2023

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2 out of 5
Over-rated hotel with below average service and older style motel rooms - very dissapointing

Posted by on 11 Apr. 2023

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4 out of 5
We had a great 2 night stay, yes it might be a bit tired in areas, but consider how remote this area is and it’s a very nice hotel. Rooms were clean, air cond and dehumidifier all working on arrival. Restaurant food was good, staff lovely and friendly. Stunning area to explore even with limits on what to do in wet season. Hotel pool a bonus and we could park right outside our room.

Posted by on 10 Apr. 2023

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2 out of 5

Posted by on 2 Apr. 2023

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4 out of 5
All good

Posted by on 25 Mar. 2023

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4 out of 5
It is a bit dated and needs an upgrade. Price expensive for the decor. Tv had no sound . Didnt really need tv as only stayed 1 night.

Posted by on 31 Oct. 2022

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Comment from Hotel Management

15 Nov. 2022 by Grant

Dear Peter,Thank you for your feedback, please accept my sincere apology for the experience. It's our hope that you will give us another opportunity to better serve you in future.Sincerely,Grant HannahFront Office ManagerMercure Kakadu Crocodile Hote

4 out of 5
For the location, the accommodation was very good. Buffet dinner was nice. Building the shape of a crocodile is very unique.

Posted by on 15 Oct. 2022

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Comment from Hotel Management

16 Oct. 2022 by Kelly, Assistant Manager

Dear Aaron,Thank you for taking the time to provide feedback on your stay here at the Mercure Kakadu Crocodile Hotel.We are pleased you enjoyed your stay here and we hope to see you again soon.Sincerely, KellyAssistant ManagerMercure Kakadu Crocodile Hotel

4 out of 5

Posted by on 4 Oct. 2022

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About the Mercure Kakadu Crocodile Hotel

Location 1 Flinders Street, Jabiru, NT 0886

Property Features

Mercure Kakadu Crocodile Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Mercure Kakadu Crocodile Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Jabiru hotel.

  • 1 building
  • 110 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mercure Kakadu Crocodile Hotel offers 110 accommodations with safes and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers. This Jabiru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Manjmukmuk Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for lunch and through room service.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 14
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 16.50–35.00 for adults, and AUD 12–12 for children
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gagudju Crocodile
  • Gagudju Crocodile Holiday Inn
  • Gagudju Holiday Inn
  • Holiday Inn Crocodile
  • Holiday Inn Crocodile Gagudju
  • Holiday Inn Gagudju
  • Holiday Inn Gagudju Crocodile
  • Holiday Inn Gagudju Crocodile Hotel
  • Holiday Inn Gagudju Crocodile Hotel Jabiru
  • Holiday Inn Gagudju Crocodile Jabiru
  • Mercure Kakadu Crocodile Hotel Jabiru
  • Mercure Kakadu Crocodile Hotel
  • Mercure Kakadu Crocodile Jabiru
  • Mercure Kakadu Crocodile
  • Mercure Kakadu Crocodile
  • Mercure Kakadu Crocodile Hotel Hotel
  • Mercure Kakadu Crocodile Hotel Jabiru
  • Mercure Kakadu Crocodile Hotel Hotel Jabiru

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.