4.0 out of 5

"bathroom fans not working and stale water smell upstairs room had strong smoking smell " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

At Diplomat Motel Alice Springs you'll be within steps of Australian Aboriginal Dreamtime Gallery and Todd Mall. Highlights at this motel include a restaurant, an outdoor swimming pool and free self parking.

Free WiFi, TVs and coffee/tea makers are featured in all 81 rooms. Fridges and room service make in-room dining convenient. Phones, irons/ironing boards and desks are also available.

Uncles Tavern is open for lunch and dinner. The motel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of airport pick-up service.

Sights within a 10-minute walk of this 3.5-star Alice Springs motel include Adelaide House and Alice Springs Reptile Centre.

Budget Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$85* Per night/room 20 Sep. - 21 Sep.

Pub Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Budget Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Diplomat Motel Alice Springs ratings based on 307 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Diplomat Motel Alice Springs

Everyone (223) Couples (47) Business (4) Family (29)
3 out of 5

Posted by on 5 Aug. 2019

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4 out of 5

Posted by on 19 Jul. 2019

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4 out of 5
I paid for the special rate including breakfast....$20 more than the flat rate, there were 2 of us & we only received 1 breakfast.... and the cost of $10 was even written on the slip..... a bit rude!

Posted by on 9 Jul. 2019

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4 out of 5
Great place, very friendly staff. Attention to small details that make all the difference like neater hanging of curtains, my curtains had stains that looked like ink, some extra blankets.....

Posted by on 2 Jul. 2019

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4 out of 5

Posted by on 25 Jun. 2019

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4 out of 5
Was put in a very small room. TV didn’t get the ABC. When I complained they upgraded my to a very spacious room with no fuss. This motel is in a great location. A major downside is the proximity to a couple of noisey bars and nightclubs. Loud music and noise till early hours on both nights. Light sleepers look elsewhere.

Posted by , from Canberra on 24 Jun. 2019

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4 out of 5
Good honest hotel with great pub quiz night in the restaurant

Posted by on 23 Jun. 2019

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4 out of 5
Good location. Pub was great and staff helpful. Easy walk to supermarket and restaurants.

Posted by on 29 May 2019

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4 out of 5
I liked the location and the staff. The bathroom had quite a bit of mould and the carpet could do with a clean.

Posted by on 23 May 2019

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3 out of 5
I liked that you get what you pay for. I had a cheap room and it had the necessities jammed in. The fridge was a 100% freezer and froze everything, even a 1.25 bottle of soda water.

Posted by on 23 May 2019

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About the Diplomat Motel Alice Springs

Location 20 Gregory Terrace, Alice Springs, NT 0870

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The business-friendly Diplomat Motel Alice Springs also features an outdoor pool, a garden, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Alice Springs motel.

  • 81 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Alice Springs, NT (ASP) (14.5 km / 9 mi)
  • Train station: Ciccone Alice Springs Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Diplomat Motel Alice Springs offers 81 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. This Alice Springs motel provides complimentary wireless Internet access. Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.

Uncles Tavern – This bar serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies


  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Union Pay


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 10 for adults and AUD 10 for children (approximately)
  • Airport shuttle fee: AUD 16.50 per person
  • Airport shuttle fee per child: AUD 16.50
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diplomat Alice Springs
  • Diplomat Motel Alice Springs

You should know

  • Pool access available from 7 AM to 9 PM

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.