At Territory Manor Motel & Caravan Park you'll be within a 10-minute walk of Never Never Museum and 2.3 km (1.4 mi) from Bitter Springs. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.
At the motel's own lounge bar, you can stop for a drink. Added amenities include laundry facilities and barbecue grills. Cooked-to-order breakfast is available.
Sights within a 15-minute drive of this Mataranka motel include Elsey Station Homestead and Elsey National Park.
Territory Manor Motel & Caravan Park ratings based on 159 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Territory Manor Motel & Caravan Park
Everyone (76)Couples (49)Family (28)
4 out of 5
Secure parking friendly staff need to be careful not to spill chlorine on pool surrounds bleached my legs and shorts ouch
Posted by Peter on 28 Apr. 2023
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4 out of 5
Posted by Jennine on 24 Apr. 2023
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4 out of 5
Kids loved the area around. Plenty of bed.
Posted by Ricki-Lee on 23 Apr. 2023
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Comment from Hotel Management
27 Apr. 2023
by reception
Hi ricki lee thanks for the great review and about the beds.
5 out of 5
I would have pressure cleaned and swept the outside of our room (porch) otherwise would recommend the property to all loved the live music Fri night
Posted by Peter on 8 Apr. 2023
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2 out of 5
The air conditioning was leaking on the floor could not make a coffee as the kettle had stuff like egg shell inside it and the food was not nice at all.
Posted by Jodie on 13 Feb. 2023
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Comment from Hotel Management
27 Apr. 2023
by reception
Hi Jodie, we was not aware your airconditioner was leaking, had this been brought to any of the staffs attention it would have been attended to straight away. The humidity during the Wet season does affect some of the new split systems and we would have been able to do something for you that night. The stuff you see in the kettles is actually calcium, which the same stuff you swim in at the Thermal springs, it is in the mains water that feed the establishment. Again the staff could have provided you with a replacement kettle. In regards to the meal, we are sorry that it was not to your expectations. Of the thousands of meals we do each year, we have very few that dislike their meal, and of those had it been brought to our attention the staff would have been happy to have fixed the situation straight away. Our staff our powerless to help guests if they are unaware that there is something wrong.
1 out of 5
Did not check in as office was closed and number supplied no long in use, so we moved on to next town.
Posted by Christopher on 26 Jan. 2023
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Comment from Hotel Management
27 Apr. 2023
by reception
Hi, we are sorry you were unable to reach someone as reception closes at 5pm, however codes for secure check in are sent to mobile phone numbers on the day for guests that arriving after 5pm, so again sorry you did not receive your code via sms or via the expedia email. Our restaurant staff were on site up until 7:30pm and would have been able to gain you access to the secure lock box had you popped round and seen them on the night. Unless you arrived really late. We do our best to cover all bases for those arriving after hours, given we do not operate a 24hr reception service.
5 out of 5
It was an over night stay and it was lovely!
Posted by Colin on 18 Dec. 2022
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4 out of 5
A really unique property with wandering peacocks set in lush grounds. The room was nice and comfortable. As advertised on the reception door the property was having issues with staff shortages. This may have been reason for a dirty towel hanging on the back of the bathroom door, a flickering light in the bathroom, and being told to retrieve my key from the key box despite reception being open. I was advised that a code was sent to my mobile, but there is no Vodafone mobile reception in Mataranka so I didn't receive it until after I had checked out. Just lucky reception was actually open.
Posted by Catherine on 25 Oct. 2022
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Comment from Hotel Management
27 Apr. 2023
by reception
The optus regional box for Mataranka has finally been serviced by optus and guests should be able to receive messages on getting the property, however we do recommend turing off your phone and rebooting so that it will pick up signal quicker.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. An outdoor pool, barbecue grills, and laundry facilities are also featured at Territory Manor Motel & Caravan Park. Free self parking is available. This Mataranka motel is smoke free.
26 guestrooms or units
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
BBQ grill(s)
No smoking on site
Bar or lounge
Dining venue
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Territory Manor Motel & Caravan Park offers 26 accommodations with air conditioning. Bathrooms include showers.
Television
Shower
Air conditioning
Ensuite bathroom
Food & Drink
Guests can enjoy cooked-to-order breakfast for a fee.
Territory Manor Motel & Caravan Park has a restaurant on site.
Nearby Activities
Recreational amenities at the motel include an outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
The front desk is open daily from 11:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 11:00 AM - 5:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No cots (infant beds) available
No lifts
Service animals are allowed
Service animals are exempt from fees/restrictions
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 4–20 for adults, and AUD 4–20 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Territory Manor Motel Caravan Park Mataranka
Territory Manor Motel Caravan Park
Territory Manor Caravan Park Mataranka
Territory Manor Caravan Park
Territory Manor & Caravan Park
Territory Manor Motel & Caravan Park Motel
Territory Manor Motel & Caravan Park Mataranka
Territory Manor Motel & Caravan Park Motel Mataranka
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Frequently Asked Questions
Territory Manor Motel & Caravan Park offers free cancellation on select room rates. Check out the cancellation policy for more info.
Territory Manor Motel & Caravan Park uses enhanced cleaning measures, and offers contactless check-in. Sanitization practices of Safe Travels (WTTC - Global) are followed.
Yep, Territory Manor Motel & Caravan Park has a free self car park.
Territory Manor Motel & Caravan Park has an outdoor pool.
You bet, cooked-to-order brekkie is served at Territory Manor Motel & Caravan Park.
No, Territory Manor Motel & Caravan Park does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
Check-in begins at 3:00 PM. Check-out time is 10 AM.
