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The Luxury Suites of Houston

Property class: 3.5

Photo gallery for The Luxury Suites of Houston

Living area
Outdoor pool
Exterior
Room
Balcony view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
2800 Kirby Drive, B704, Houston, TX, 77098
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, Color Factory Houston
    ‪8 min walk‬
  • Place, Greenway Plaza
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for City Apartment, 1 Bedroom, Non Smoking

Living area

City Apartment, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Futon

View all photos for Deluxe Apartment, 2 Bedrooms

Living area

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Futon

View all photos for Business Loft, 2 Bedrooms

Room

Business Loft, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Futon

View all photos for Luxury Apartment, 1 Bedroom, Non Smoking

Living area

Luxury Apartment, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Futon

View all photos for Business Apartment, 1 Bedroom

Living room

Business Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Futon

View all photos for Classic Suite, 1 Bedroom

Living area

Classic Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Futon

View all photos for Classic Loft, 2 Bedrooms

Living area

Classic Loft, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Futon

View all photos for Comfort Suite, 1 Bedroom

Living room

Comfort Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Futon

View all photos for Deluxe Loft, 2 Bedrooms

Living area

Deluxe Loft, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Futon

View all photos for Luxury Loft, 2 Bedrooms

Living area

Luxury Loft, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Futon

View all photos for Deluxe Suite, 1 Bedroom

Living area

Deluxe Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Bedroom

Living area

Luxury Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Futon

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About the area

Houston

At this holiday home you'll be steps from Westheimer Road and 3.3 km (2 mi) from Rice University. Highlights at this Art Deco holiday home include an outdoor swimming pool, and in-room kitchens and washers/dryers. .You can enjoy a TV with digital channels, and home features free WiFi, an espresso maker and free bottled water. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Netflix, a hairdryer and an iron/ironing board are also available. .This smoke-free holiday home offers free WiFi in public areas and a fitness centre, and has a terrace. Other amenities include laundry facilities, a picnic area and a lift. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Greenway Plaza-Upper Kirby holiday home include George R. Brown Convention Center and MD Anderson Cancer Center.
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What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • Color Factory Houston - 8 min walk - 0.7 km
  • Richmond Avenue - 13 min walk - 1.2 km
  • Greenway Plaza - 4 min drive - 2.6 km
  • Menil Collection - 6 min drive - 3.4 km

Getting around

  • Ensemble/HCC Station - 5 min drive
  • Kinder Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Whole Foods Market - ‬4 min walk
  • ‪House of Pies Restaurant & Bakery - ‬6 min walk
  • ‪Chuy's - ‬3 min walk
  • ‪Avalon Diner - ‬4 min walk
  • ‪Mia's Table - ‬8 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

The Luxury Suites of Houston

The Luxury Suites of Houston offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. The Luxury Suites of Houston also features a terrace, a picnic area, and laundry facilities. Self parking is free.
  • 12 guestrooms or units
  • Self-service laundry
  • Terrace
  • Outdoor picnic space
  • Lift
  • No smoking on site
This holiday home offers 12 air-conditioned accommodations with washers/dryers and espresso makers. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 45-inch TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Iron/ironing board

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Art Deco architecture

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. The property is professionally cleaned.

Property is also known as

Spacious Flat + Pool + Gym
The Suites Of Houston Houston
The Luxury Suites of Houston Houston
The Luxury Suites of Houston Private vacation home
The Luxury Suites of Houston Private vacation home Houston

Frequently asked questions

What is the cancellation policy at The Luxury Suites of Houston?

The Luxury Suites of Houston offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Luxury Suites of Houston?

Yep, The Luxury Suites of Houston has a free self car park.

Does The Luxury Suites of Houston have a pool?

The Luxury Suites of Houston has an outdoor pool.

Is there a free airport shuttle available at The Luxury Suites of Houston?

No, The Luxury Suites of Houston does not offer an airport shuttle service.

What time are check-in & check-out at The Luxury Suites of Houston?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Luxury Suites of Houston?

No, pets are not allowed.

The Luxury Suites of Houston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 4 out of 40 reviews

7.6/10

Cleanliness

4.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice area

We enjoyed the weekend stay. Great area with easy access to Houston attractions!
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Everything was very clean and the people were very helpful and friendly.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was all nice
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Good location

Good location, clean room. Only downside was the parking situation was not convenient, never could get in to where I was supposed to park, had to wait for someone to go in and then piggyback off them.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Property conditions & facilities, communication
I will return ! Love it
Verified review

10/10 Excellent

I liked everything, there is not complaining
Stayed 6 nights in Jun 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities, communication
The overall location was great but my particular units air conditioning wasn’t working.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, communication
There were no bedside tables or lamps, no porter carts, no curtains. No kleenex, no extra towels and only one hand towel per bathroom. The spaciousness and comfort of the furniture was good.
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

Liked: Communication
The place was spars for sure. We couldn’t even find paper towels. The towels were basic, the bathroom floor felt slick/sticky, the window shades were falling apart, and really the whole residential complex seemed rundown. It’s a weird juxtaposition with the high end retail of the area. The one redeeming value of the place was how comfortable the bed was. I would say it was a basic inn.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Communication

Don’t expect help unless you live there.

Reservation confirmation was lost and only after having to get really ugly was it finally fixed. Concierge was useless, needed a wheelchair and was told it wasn’t their problem. Parking and getting to the room is a pain. Overall, this place was a pain in the ass. Apartment was decent though.
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication
Very clean, customer service if needed, not good. Our door lock battery was weak, no one to fix it. Never received call back from customer service. Complicated check in.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The area around this property was amazing! I was very excited to see that when I arrived at the property. When entering the room however, I knew something was wrong. The air quality was horrible, the air conditioner was broken, and there were bugs in the bathtub. Once I had laid down in the bed to go to sleep, my friend shouts from the kitchen area that there were cockroaches in the sink. He killed 5 cockroaches. Ticks were also found in the room. Overall, great area but horrible place. Still waiting to see if they’re going to refund me since we didn’t even stay for the full reservation. 😬
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication

Not the greatest service but nice apartment

Terrible start! I had a reservation for 5 nights, but when I arrived I couldn’t see where to enter the building, so I called the main number and was told that they couldn’t see my reservation. I asked the person on the phone if she could tell me where to enter the main building so I could sit as I am disable and not able to walk/stand up for long. She said she couldn’t let me in when she couldn’t see my reservation. After being on hold for a while I Called hotels.com who first told me to call back a couple of hours later, but after being persistent I talked with an agent.. after standing 1,5 hour outside.. on the street, they said they had a room for me. Finding the key-box and the apartment was not easy. However, the apartment itself was lovely and great location
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Liked: Room comfort
Disliked: Cleanliness, communication

Hairy stay

Overall, my stay here was decent! The only reason I say that is because upon arrival the bedding was stained and hairy, there weren’t any extra linen for me to use there wasn’t really any cleaning supplies. The utensils in the unit were dirty and there wasn’t any toilet paper and the shower curtain was filthy, and there was hair stuck to the shower curtain. There was hair in the washer…..at one point in time, I thought that my socks were a Dustbuster because of the amount of hair that they were collecting. Due to these things I had to go out and purchase my own toilet paper, paper towels, sheets, and blanket, as well as cleaning supplies, and when I reached out to the company that manages the property, they drag their feet and getting back with me and sent me a message the night before check out at 10:15 PM asking me if I would like housekeeping to come … like really smh I literally was checking out at 6:30am to make my flight! If it wasn’t for those issues, this would’ve been an amazing stay, but instead, I had to pay additional money to accommodate myself… and who wants to do that!
Stayed 4 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
I'll start with the positives. The building is great. Nice pool area (unheated so too cold to be used in April), but the hot tub was nice and warm. Secure building, secure parking. Lots of dining options in a short walk, as well as a Whole Foods and CVS etc. 2 bedrooms and 2 full baths. Good TV package and smart TV which is great if others leave their accounts logged in lol, though Netflix wouldn't work, but whatever, we delt with it. Unit was reasonably clean. Negatives though - don't expect a fully stocked kitchen. There were no baking sheets (though there were pots and pans), only 4 spoons etc, and enough coffee for 4 cups for our 1 week stay. Nothing in the fridge or pantry so plan to buy everything you'll need if you're going to be cooking. 2 of the 6 chairs were broken (seats not attached), corner broken off of the coffee table, and the bed linins were sub par - no actual duvet cover, just a well worn sheet on top of it. There's no housekeeping which is fine, but there's nothing to do any cleaning yourself. No cleaning products besides dish soap. No kitchen towels or dish cloths to even do a sink of dishes or wipe counters. The unit faced east which means morning sun, plus a marquee sign outside one of the bedroom windows, but there's only blinds - no curtains, so as soon as the sun comes up you get full sun in the morning. Various light bulbs were burnt out. Sink disposal doesn't work, and the dishwasher backs up into the sink when it drains.
Stayed 7 nights in Apr 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Spent hours trying to get in and leave

I stayed 3 nights at this location while in town for business. I arrived after 8pm but I didn't think anything of it since this is an apartment complex above a high end shopping center. The arrival email stated to talk to the concierge or use the call box if no one was at the front desk. No one was at the front desk and the doors were locked. I used the call box with no luck, so I waited a bit before trying again. After about 45 minutes of standing out front, I called the 800 number on the email for help....while they were nice, they're only way to get me in was calling the concierge. Long story short, I got into the building when a resident left. Had the 800 number on one line with the key box company on the other trying to get the key cafe opened to give me my keys. Once i got my keys, the FOB wouldn't work, so i had to wait on another resident to show up. Finally i got to my room about 3 hours after arriving. I normally would just leave and get a refund, but this trip was previously booked by my boss and i didn't want to cause unnecessary problems. I emailed the company and got some crappy apology but that was about it... Also on checking out, the key cafe box wouldn't open or recognize my ID code or phone numbers. So i left the keys with the concierge. He said he would let the key cafe people know, but i got an email from them later asking me where the keys were. I am keeping a close eye on my bank account for fees since i don't trust this property at all.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

It was nice to have the whole apartment to ourselves. However, the pool was too small for 11 year old kids than I expected. One of the room had no lights so had to keep bathroom light on. A corner of the table was broken, and one of the chair in the living room look very dirty and stained (someone spill something and dried off). We traveled by air and expected soap, shampoo, towels, detergent available but I had to go out to buy soap because there were none in the unit on the day we arrived, only one small size shampoo and body soap, 2 small size conditioner total available for 2 rooms and no washing machine detergent. There were not enough towels. However, someone brought some more after I mentioned them. Also, on the day of check out, someone entered the unit at 9am to clean saying that they got a call saying we are leaving at 9am when our check out time was 11am.
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness
The location was perfect other than the cleanliness of the apartment I would definitely stay again.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall I liked it but there are a few issues 1. Check in took an hour with several calls and txts to the 800#. 2. Access codes weren’t activated as indicated. 3. Unit is large and spacious but it’s located directly under the gym —which is a great gym btw— so guys drop their weights all day — despite signs asking 20-yr old males to be thoughtful— and building insulation is not sufficient to keep the noise from becoming very noticeable
Stayed 5 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication

Houston

Overall it was a nice place. We appreciated the coffee and coffee filter. Things we didn’t care for….no extra blankets, this meant someone was always cold. There were 4 of us staying, we had 4 bath towels, 4 hand towels and 4 washcloths. No pool towels and no towel or mat for the shower/bath. Only one key was given, this meant we had to leave and enter at the same time. Very inconvenient.
Stayed 5 nights in May 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
My husband and I arrived here at 8pm, after communicating with customer service that we would be arriving after the office closed. They said that it wasn't a problem. Well, there was no one to let us in, so I waited until someone left the office and I was able to sneak in to get a key. The parking garage is very difficult to find, as there are 3 parking garages in a row, so of course we selected the wrong door and had to call to get directions. When we finally got into the room, difficult to find!, the mattress in the room was a 12 inch piece of firm foam. Hardly comfortable. When I pulled the sheets back to have a better look, I found gum! Absolutely disgusting! I called customer service countless times, and Expedia to get a refund. There was a lot of back and forth, but eventually they agreed to a refund. How can someone sleep in a bed with gum in it in any circumstances, not to mention COVID. I am still waiting for my refund... it has been 2 weeks. I would not advise staying here. Not worth the hassle, and the accommodations are certainly not luxurious!
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Definitely Vibes

It was excellent the whole property is a vibe
Stayed 3 nights in Aug 2021
Verified review

8/10 Good

Liked: Room comfort, communication

It was fine

It went pretty smoothly, the apartment was nice but could be a little cleaner.
Stayed 4 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness
The apartment is very nice and would stay again because of the location. Quiet but plenty around and centrally located to everything in Houston. The bed was not quite as comfortable as I expected and neither of the bedrooms had a television which was a little surprising. The place is spotless and the communication was amazing. Will stay again...
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Loved it!

It was awesome! Had a little trouble getting into my unit because I wasn’t originally sent the access code, but once I was able to get in, everything was perfect!
Stayed 2 nights in Jul 2020

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