3.9 out of 5

" we missed the tour bus, would be nice if someone to call while we're awaitng at lounge room. we did not know if the coach bus was waiting the other ... " More

By a verified traveller on Fri 17 Aug 2018

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Hotel Description

You'll be connected to a shopping centre at Ala Moana Hotel, and within just a 10-minute stroll of popular attractions like Ala Moana Beach Park and Hawaii Convention Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

All 1100 rooms feature cable TV, coffee/tea makers and safes. Fridges and microwaves make in-room dining convenient. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, hairdryers, irons/ironing boards and desks are available.

The steakhouse, Signature Prime Steak, serves American cuisine and is open for dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the outdoor swimming pool, fitness centre and sauna. Business travellers can take advantage of a 24-hour business centre, conference space and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3.5-star Ala Moana hotel include Ala Moana Center and Magic Island.

Kona Tower City View - Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$259 per night

Waikiki Tower Ocean View – Resort Fee Included

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kona Tower Partial Ocean View – Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Waikiki Tower Partial Ocean View – Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

One-Bedroom Mountain View Suite – Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite - Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ala Moana Hotel ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ala Moana Hotel

Everyone (16) Family (2)
5 out of 5
The shower was too severe. Adjustments to the shower head only achieved slight reduction in water flow.

Posted by on 12 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Ala Moana Hotel by Mantra

Mahalo for sharing your feedback.

5 out of 5

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Ala Moana Hotel by Mantra

Mahalo for staying with us!

2 out of 5
The convenient location was a bonus other than that staff at front desk were rude when I came to check in initially and was turned back in a rude manner and told to come back at 3pm. The staff member that ended up checking me in was nice however. No staff tries to help or if you ask a question their response is limited. Rooms were old and not as clean. Room service didn’t replace soap and towel for me on one of the days.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

4 Mar. 2019 by Ala Moana Hotel by Mantra

Aloha, We appreciate you taking your time to write your review and thank you very much for choosing Ala Moana Hotel by Mantra. I sincerely apologize for the unpleasant service that we had provided and it is always disappointing to hear this. We take guest reviews very serious and will direct the concern to the appropriate department. Although this experience has left you with a negative impression of the resort, I can assure you that we value you as our guest and hope that you will consider us again for a future visit. Mahalo

4 out of 5

Posted by on 31 Jan. 2019

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5 out of 5
Perfect location! Staff were friendly and accommodating

Posted by on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Ala Moana Hotel by Mantra

Aloha, Thank you very much for choosing Ala Moana Hotel by Mantra as you destination here in Hawai'i. We appreciate you taking you time to write your review and thank you very much for mentioning our staff. We hope to see you soon again in the near future. Mahalo

5 out of 5

Posted by on 10 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Ala Moana Hotel by Mantra

Mahalo and thank you for staying with us!

4 out of 5
Comfortable, good location and cafe staff very friendly.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

6 Jan. 2019 by Ala Moana Hotel by Mantra

Mahalo and thank you for staying with us!

4 out of 5
Hotel rooms were nice abs clean but very basic without cutlery or bowls. The location was excellent and we enjoyed our stay

Posted by on 29 Dec. 2018

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Comment from Hotel Management

30 Dec. 2018 by Ala Moana Hotel by Mantra

Aloha, Thank you very much for staying with Ala Moana Hotel by Mantra. We appreciate you taking your time to write your review. We trust that you had a wonderful stay with us in Hawai'i. We hope to see you in the near future. Mahalo

4 out of 5

Posted by on 29 Nov. 2018

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Comment from Hotel Management

30 Nov. 2018 by Ala Moana Hotel by Mantra

Mahalo Wotif!

5 out of 5
Great location ramp walk to the amazing big Mall that’s open late it’s so big we didn’t have enough time to see all . Also walking distance to Beach .The hotel staff helped me with bookings to outdoor activities . Only thing after a 10 hour flight we could not check in to our rooms till 3pm all we wanted to do was rest . Taxis outside to take you to Waikiki beach ,thoughly recommend this hotel

Posted by , from Sydney Australia on 18 Sep. 2018

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Comment from Hotel Management

18 Sep. 2018 by Ala Moana Hotel by Mantra

Mahalo Ximena. We're sorry that occupancy did not permit for an early check-in. It's great to hear that you were able to enjoy the area and plan activities. We'll see you on your next trip!

Property Features

Ala Moana Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the business-friendly Ala Moana Hotel. Parking is available for a fee. This 3.5-star Honolulu hotel is smoke free.

  • 1100 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Built in 1970
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (13.3 km / 8.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ala Moana Hotel offers 1100 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Signature Prime Steak – Overlooking the ocean, this steakhouse specialises in American cuisine and only serves dinner.Guests can enjoy drinks at the bar.

Starbucks – This restaurant only serves light fare. Open daily.

Plantation Cafe – This buffet restaurant only serves breakfast.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.50 per person (approximately)
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ala Moana Hotel Honolulu
  • Ala Moana Hotel
  • Ala Moana Honolulu
  • Ala Moana Hotel Hawaii/Honolulu
  • Hotel Ala Moana
  • Ala Moana