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The Upper House

5.0 star property
Luxury Hong Kong hotel in Central & Western District with 2 restaurants

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Photo gallery for The Upper House

Studio 70 Harbour View | Bathroom
Terrace/patio
Exterior detail
Studio 80 Island View Room
Lobby sitting area
Reviews
9.8

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Check out the area

Map
Pacific Place, 88 Queensway, Central, Hong Kong
  • Popular LocationLan Kwai Fong18 min walk
  • Popular LocationHong Kong Convention and Exhibition Centre19 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal4 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)35 min drive

Room options

Suite, Harbour View (Upper)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 114 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Studio 80 Partial Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 78 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Studio 80 Island View Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio 70 Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 68 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Studio 70 Island View Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hong Kong

A luxury stay in the heart of Hong Kong awaits you at The Upper House, a recipient of the prestigious Conde Nast Gold List award in 2020. Within a 20-minute stroll, you'll find popular places like Hong Kong Convention and Exhibition Centre and Lan Kwai Fong. Highlights at this boutique hotel include 2 restaurants, 2 bars/lounges, and a 24-hour gym. .The restaurant, Salisterra, is open for breakfast, brunch, lunch, and dinner. 1238 square feet (115 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-star Central & Western District hotel include Times Square Shopping Mall and Victoria Harbour.

What's nearby

  • Pacific Place - 1 min walk
  • Central Plaza - 15 min walk
  • Lan Kwai Fong - 18 min walk
  • Hong Kong Convention and Exhibition Centre - 19 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min drive

Getting around

  • Arsenal Street Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • Great Food Hall - 1 min walk
  • Golden Leaf 金葉庭 - 1 min walk
  • Lumi - 1 min walk
  • Salisterra - 2 min walk
  • Conrad Hotel Garden Cafe - 1 min walk

About this property

The Upper House

Luxury Hong Kong hotel in Central & Western District with 2 restaurants
The Upper House offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. Event space at this hotel measures 1238 square feet (115 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Upper House. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Art Deco Hong Kong hotel is smoke free.

  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
The Upper House offers 117 accommodations with minibars (stocked with some free items) and espresso makers. Accommodations offer separate sitting areas. Select Comfort beds feature Frette Italian sheets. A pillow menu is available. Plasma televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: HKD 300 to 350 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salisterra
  • The Continental

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,238 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 49 floors
  • Art Deco architecture
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Pay films
  • Plasma TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 300–350 per person
  • Airport shuttle fee: HKD 1350 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at The Upper House?

The Upper House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Upper House?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at The Upper House on 30 May 2024 start from AU$780.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Upper House a romantic place to stay?

Beachfront dining and couples dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Upper House.

Is The Upper House family-friendly?

You bet! With amenities like laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise The Upper House is a hit with families.

Are there hot tubs in the rooms at The Upper House?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at The Upper House?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Upper House?

Yep, you can grab a meal at The Upper House's onsite restaurant that serves breakfast, brunch, lunch and dinner.

Are pets allowed at The Upper House?

No, only service animals are allowed.

The Upper House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 363 out of 415 reviews" "
Rating 8 - Good. 36 out of 415 reviews" "
Rating 6 - Okay. 11 out of 415 reviews" "
Rating 4 - Poor. 3 out of 415 reviews" "
Rating 2 - Terrible. 2 out of 415 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Stayed 5 nights in Jan 2024

10/10 Excellent

Wilson Chung-Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Flora

Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Haolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Stayed 3 nights in Dec 2023

8/10 Good

pierre

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property! Would definitely going back.
Stayed 2 nights in Oct 2023