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Down Hall Hotel

Property class: 4

Photo gallery for Down Hall Hotel

A large, historic building with a formal garden and a central fountain.
A spacious room with a green sofa set, a fireplace, and a chandelier.
A hot tub with a skylight, surrounded by tiled walls and a wooden deck.
A courtyard with a pathway, surrounded by well-maintained lawns and flowering trees.
A sunlit outdoor lounge area with wooden benches and lounge chairs, surrounded by a wooden fence and a large tree.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
The current price is AU$296
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, The Gibberd Garden
    ‪16 min drive‬
  • Place, Bishop's Stortford Golf Club
    ‪17 min drive‬
  • Place, Hatfield Forest Country Park
    ‪19 min drive‬
  • Airport, London (STN-Stansted)
    ‪21 min drive‬

Room options

View all photos for Classic Double Room

A bedroom with a large bed, a chair, a nightstand, a lamp, a window with curtains, and a framed plant on the wall.

Classic Double Room

8.8 out of 10
Excellent
(40 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

A hotel room with a large bed, two bedside tables, a chandelier, framed pictures on the wall, and a door leading to another room.

Executive Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • Garden view
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Prestige Double Room

A historic building with a symmetrical facade, large windows, and a central entrance.

Prestige Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A spacious bedroom with a large bed, a wooden headboard, a chandelier, and a view of the outdoors through a window.

Superior Double Room

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

A four-poster bed with a canopy, a desk with a chair, a television, and a large window with curtains.

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Estate Patio Room

A bedroom with a large bed, two chairs, a small table, and a view of the outdoors.

Estate Patio Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, down duvets, in-room safe, desk

Classic Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Bishop's Stortford

At Down Hall Hotel, you'll be 7 km (4.4 mi) from Maize Maze and 7.3 km (4.5 mi) from Pishiobury Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The restaurant, The Garden Room, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court and sauna as well as access to a playground. 9591 square feet (891 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Sights within a 10-minute drive of this 4-property class Bishop's Stortford hotel include Hatfield Forest Country Park and The Leventhorpe Leisure Centre.

What's nearby

  • The Gibberd Garden - 16 min drive - 13.8 km
  • Bishop's Stortford Golf Club - 17 min drive - 15.1 km
  • Hatfield Forest Country Park - 19 min drive - 17.7 km
  • Mountfitchet Castle - 21 min drive - 20.8 km
  • House on the Hill Toy Museum - 21 min drive - 20.8 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪The Queens Head, Free House - ‬8 min drive
  • Pedallers Pit Stop
  • ‪George IV - ‬8 min drive
  • ‪Hands & Crown - ‬10 min drive
  • ‪White Lion - ‬9 min drive

About this property

Down Hall Hotel

Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Conference rooms
  • 9591 sq ft of conference space
  • 891 sq. m of conference space
  • Built in 1322
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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4.2 out of 5, Very good, 2,820 reviews
The price is AU$206
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor padel court
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

What is the cancellation policy at Down Hall Hotel?

Down Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Down Hall Hotel?

As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 1 Sept 2026 start from AU$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Down Hall Hotel?

Yep, Down Hall Hotel has a free self car park and free extended parking.

Is there a spa on site at Down Hall Hotel?

Yep, there is an onsite spa at Down Hall Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Down Hall Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Down Hall Hotel.

Does Down Hall Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Down Hall Hotel?

No, Down Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Down Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Down Hall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Down Hall Hotel?

Dogs are welcome at Down Hall Hotel, with food and water bowls on offer.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and front of house were excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the restaurant meal was fantastic Wood recommend
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Yes, breakfast was very good and lots of parking
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building and great staff. SPA some rooms have small bathrooms. Good breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely massage; booked again for the following day.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jane

The whole stay was just perfect.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Lovely staff and very comfortable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility, staff very attentive. Plenty of parking. Breakfast good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay. This time for 2 nights. With our Boston Terriers again. Perfect for pets and food was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a regular visitor to Down Hall, it was another much enjoyed experience.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Room was clean, staff very attentive
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were excellent. Room was well appointed and the bathroom very clean. Bar and wait staff were very pleasant and courteous but in need of further training.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mandeep

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were so welcoming and helpful throughout our stay. The room was so comfortable and a great size too
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Staff, food, grounds, everything was excellent
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great place and facilities. Staff amd food are excellent.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ODANIR

Very nice service, place is amazing
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Room was clean/well equipped
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fter
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise and Steve

Liked: Cleanliness, staff & service, amenities
Suite was beautiful.
Suite 104
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a wonderfully quiet and tranquil location. The staff were lovely and very helpful throughout my stay. The only minor downside was that the bathroom wasn’t completely spotless. However, this didn’t take away from the overall experience, and I would happily stay here again and again. Many thanks for making my stay so enjoyable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - a very enjoyable stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand place to stay in the country with lovely spa facilities.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The hotel and spa staff as always were impeccable, making for an excellent experience
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. Felt more like a 5 star hotel. Staff all really friendly and helpful, beautiful hotel and grounds. Food really good. Really nice atmosphere for Christmas.
Stayed 1 night in Dec 2025