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Down Hall Hotel

4.0 star property
Hotel in Bishop's Stortford with full-service spa and health club

Photo gallery for Down Hall Hotel

Lobby sitting area
1 bedroom, premium bedding, down duvets, in-room safe
Lounge
Lounge
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Pet-friendly
The current price is AU$286
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, Hatfield Forest Country Park
    ‪10 min drive‬
  • Place, The Gibberd Garden
    ‪11 min drive‬
  • Place, Mountfitchet Castle
    ‪15 min drive‬
  • Airport, London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.6 out of 10
Excellent
(34 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Separate bedroom
Portable fan
Down duvet
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Premium bedding
Down duvet
Portable fan
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Plasma TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Down duvet
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Down duvet
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout curtains
Portable fan
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bishop's Stortford

At Down Hall Hotel, you'll be 7.3 km (4.5 mi) from Pishiobury Park and 7.6 km (4.7 mi) from Hatfield Forest Country Park. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The restaurant, The Grill Room, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court and sauna as well as access to a playground. 9591 square feet (891 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .Places within a 15-minute drive of this 4-property class Bishop's Stortford hotel include Saint Nicholas Church, Moreton and Great Stony Park.

What's nearby

  • Hatfield Forest Country Park - 10 min drive - 9.6 km
  • The Gibberd Garden - 11 min drive - 9.3 km
  • Mountfitchet Castle - 15 min drive - 18.1 km
  • The Henry Moore Foundation - 19 min drive - 18.1 km
  • Epping Forest - 25 min drive - 27.3 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Queen's Head Inn - ‬9 min drive
  • ‪White Lion - ‬9 min drive
  • ‪Secret Garden - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Hotel in Bishop's Stortford with full-service spa and health club
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Conference rooms
  • 9591 sq ft of conference space
  • 891 sq. m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

What is the cancellation policy at Down Hall Hotel?

Down Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Down Hall Hotel?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 3 Nov 2025 start from AU$285.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Down Hall Hotel?

Yep, Down Hall Hotel has a free self car park and free extended parking.

Is there a spa on site at Down Hall Hotel?

Yep, there is an onsite spa at Down Hall Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes Down Hall Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Down Hall Hotel.

Does Down Hall Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Down Hall Hotel?

No, Down Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Down Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Down Hall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Down Hall Hotel?

Dogs are welcome at Down Hall Hotel, with food and water bowls on offer.

Reviews

Down Hall Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 585 out of 1010 reviews
Rating 8 - Good. 270 out of 1010 reviews
Rating 6 - Okay. 92 out of 1010 reviews
Rating 4 - Poor. 44 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

Reviews

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our anniversary here and absolutely loved it
Stayed 1 night in Jul 2025

4/10 Poor

Hannah

Disliked: Room comfort
Not informed that we needed to pre book the spa and unfortunately it was fully booked for the duration of our stay, which was the only reason we booked a spa hotel
Stayed 1 night in Jul 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist told us we had to walk up two flights of stairs as no lift. However there was a lift she obviously has not been shown her way around. However she was very pleasant just lack of training
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice x

Beautiful setting for a stunning property x Need to sort your roads/pathways/carpark - seriously let’s down your image. Air on would be an investment too. Room great but bath taps need attention. Reception staff great & efficient x
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mrs N J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but unfortunately no air con and was unbelievable hot in our room
Stayed 1 night in Jun 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lively hotel let down by its restaurant.

A wonderful hotel. Let down by its Garden Room restaurant which was poor for a hotel of this standing. The Terrace dining was good.
Stayed 1 night in Jun 2025

2/10 Terrible

TW

Liked: Cleanliness, staff & service
Disliked: Room comfort

Torturous night!

Impossible to sleep at night given room temperatures of 28 degrees +; without availability of AC. Windows don’t fully open. In the modern era, a far more comfortable sleep would have been had at a Travelodge, Premier Inn etc for a third of the price. And the food quality: £25-30 a dish for Wetherspoons quality. Again, better off just going to Spoons! Good venue for an event; terrible place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

JET STORY SP. Z O.O.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Amy

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
I loved the grounds the location the decor in this hotel it was beautiful however , the staff were awful no one served myself and my friend on the terrrave for over two hours to the point I got up and went and got the drinks both times myself ! At dinner they didn’t take our plates away we were sat for over an hour with our plates on the table service was poor and basic training needed or more staff so that the day shift staff can rotate as the staff work from day to night then breakfast clearly overworked . Then comes the worse part we didn’t sleep and my other half has extra heat exhaustion because the rooms are not air conned and it was a hot weekend to the point where we had to wet towels on our bodies throughout the night the walls were warm and the tiles in the bathroom hot from how warm it was we told reception who were well aware of how hot it was yet no water was sent to the room or any compensation offered she had told us that she couldn’t do anything about it as the hotel was fully booked and that there was no more fans either ! We overheard a couple at reception say they were leaving to stay in a travel lodge because the environment was inhumane !! Secondly our friends we went with were pregnant it was for my other half’s 30tj birthday we had to cancel the spa the next day as we couldn’t think of anything worse then sitting in heat again and we left before lunch it ruined our stay and for that we would never stay there again it was unbearable
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Very delayed check in
Stayed 1 night in Jun 2025

10/10 Excellent

Omid

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, attentive staff Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

6/10 Okay

Jane

Travelled with partner
Disliked: Amenities, property conditions & facilities
We have been here before and had problems but thought we would give it another go. Still not a lot better. Food and drink is very overpriced and as the hotel is in the middle of nowhere, you do not have the option of going out. We probably will not return.
Stayed 2 nights in Apr 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and grounds are great Food, not so good
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, fantastic food in the garden restaurant
Stayed 1 night in Jun 2025

4/10 Poor

Katie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice space in the English countryside. Enjoyed our time there. Great food. Great estate overall.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, we were there for a wedding and it was spectacular Only gripe I had was my room was extremely hot even with the Dyson fan on and windows open and was incredibly uncomfortable getting ready so avoid room 116 in summer times !
Stayed 1 night in May 2025

4/10 Poor

Pragya

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property doesn't have a pool. The service was particularly bad. We were given cups with lipstick marks and espresso cups spilled with coffee. The hospitality was cold and rude at multiple times for even innocuous questions. The rooms were way too warm - would not recommend.
Stayed 2 nights in May 2025