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The St James

5.0 star property
Fun on the slopes, near Hanmer Springs Thermal Reserve

Photo gallery for The St James

Lake
Daily continental breakfast (NZD 25 per person)
St James Suite | Private kitchen
Fridge, microwave, stovetop, dishwasher
Front of property – evening/night

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
The current price is AU$215
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Place, Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Place, Conical Hill
    ‪12 min walk‬
  • Place, Hanmer Heritage Forest
    ‪13 min walk‬

Room options

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio

Executive Spa Studio

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area

Mt Isobel Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Fridge
Dishwasher
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchen
Fridge
Dishwasher
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Ground Floor Unit

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hanmer Springs

At The St James you'll be within just a 10-minute stroll of Hanmer Springs Thermal Reserve and Conical Hill Walkway. Highlights at this ski motel include free self-parking, and in-room kitchens and free WiFi. .This eco-friendly motel offers free WiFi in public areas, free newspapers in the lobby and luggage storage. Additionally, you'll find laundry facilities and ski storage. Continental breakfast is available daily between 8:00 AM and 9:30 AM. .Places within a 30-minute walk of this 5-property class Hanmer Springs motel include A Maze N Golf and Conical Hill.
View more Motels in Hanmer SpringsOpens in a new window

What's nearby

  • Hanmer Springs Thermal Reserve - 5 min walk - 0.5 km
  • Conical Hill Walkway - 7 min walk - 0.6 km
  • Conical Hill - 12 min walk - 1.0 km
  • Hanmer Heritage Forest - 13 min walk - 1.1 km
  • A Maze N Golf - 15 min walk - 1.3 km

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Power House Cafe Hanmer - ‬3 min walk
  • ‪Boulder Burgers - ‬2 min walk
  • ‪No.31 Restaurant & Bar - ‬7 min walk
  • ‪Fire and Ice - ‬5 min walk

About this property

The St James

Fun on the slopes, near Hanmer Springs Thermal Reserve
As a guest of The St James, you'll find ski storage, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 5-star Hanmer Springs motel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2010
  • Towels for the beach
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • No smoking on site
The St James offers 16 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 25 for adults and NZD 25 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 25 for children
  • Rollaway bed fee: NZD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

What is the cancellation policy at The St James?

The St James offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The St James?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at The St James on 19 Oct 2025 start from AU$215.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The St James?

Yep, The St James has a free self car park.

Does The St James serve breakfast?

Sure does, continental breakfast is on offer daily from 8:00 AM to 9:30 AM.

Is there a free airport shuttle available at The St James?

No, The St James does not offer an airport shuttle service.

What time are check-in & check-out at The St James?

Check-in begins at 2:30 PM. Check-out time is 10:00 AM.

Are pets allowed at The St James?

No, pets are not allowed.

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 424 out of 493 reviews
Rating 8 - Good. 60 out of 493 reviews
Rating 6 - Okay. 6 out of 493 reviews
Rating 4 - Poor. 2 out of 493 reviews
Rating 2 - Terrible. 1 out of 493 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location and handy to everything and staff were fantastic 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room as advertised, clean and well equipped.
Stayed 1 night in Jul 2025

8/10 Good

Nils Ole

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

mariah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our stay at St James. It is perfectly locted to shops and the pools. The rooms are comfortable, and equipped with all the necessaries. Good service with friendly staff. We have stayed at many places in Hanmer Springs and this is by far our favorite. Highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Close to town. Clean and tidy with friendly, helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location and quality environment. Sharon (manager) was a fabulous host too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raewyn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, very comfortable rok
Stayed 1 night in Jun 2025

2/10 Terrible

Sai

Disliked: Staff & service
Not worth it for 526NZD
Stayed 1 night in Jun 2025

10/10 Excellent

Pip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, property conditions & facilities
This place exceeded our expectations. The rooms were extremely clean, new, well-presented, and had all the amenities we needed. The host was genuinely hospitable and made us feel welcome plus provided great recommendations for dinner. Great value for money — would happily stay again! Honestly, we wish all motels followed this standard
Stayed 1 night in Jun 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely lovely place to staying the hosts are the moat nices people. Room was gawjus, clean and tidy., i couldn't fault anything. We arrived late at night in the cold and when we got up to our room the heatpump was going and our room was warm and cozy. Id never stay anywhere apart from the St James in future. Highly recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sharon was very helpful suggesting local hikes and offers towels to take to the Hamner Spring pools. The room was clean and the kitchen was modern with a microwave and dishwasher. The town for being small had several good options to eat and of course the Sulphur pools were wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

misha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, well
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by a fine staff. The room was great with the exception of a bit of a dip in the bed. The bathroom was clean and well apointed. The area was perfect. I would recommed others. Its a great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Wil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a beautiful location. Clean usable kitchen with every piece of equipment needed. Just watch that the fridge isn't on the coolest setting as it will freeze your items.
Stayed 1 night in May 2025

10/10 Excellent

Helen Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Travelled with partner
Such roomy accommodation, with a lot of good amenities that are not often included at other hotels. Our view was top notch as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Hanmer

Fabulous professional service. Kind and courteous front of house and housekeeping. Bed and linen fantastic. Lovely and quiet. Been to Hanmer a few times but first stay here and now number 1 stay for me
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating when we asked for a upstairs room and late check out thankyou
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent really helpful.
Stayed 1 night in Apr 2025