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4.9 out of 5

"The convenience was amazing - just a 2 minute walk to the shops, restaurants and hot springs. The owners Maree and Len are wonderful hosts. " More

By a verified traveller on Wed 03 Jan 2024

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Hotel Description

A luxury stay in Hanmer Springs awaits you at Cheltenham House. Within a 5-minute stroll you'll find Hanmer Springs Thermal Reserve and Conical Hill Walkway within a 15-minute walk. Highlights at this ski B&B include a full-service spa, a water park, and free self parking.

The bed & breakfast's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a steam room, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 9:30 AM. There's also the convenience of a ski shuttle.

Sights in the region of this 4.5-star Hanmer Springs B&B include Hanmer Springs Ski Area and Mount Lyford.

Standard Studio, Non Smoking, Balcony (Garden Queen Ensuite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$160* Per night/room 7 Apr. - 8 Apr.

Standard Studio, Non Smoking (2 Queens Upstairs Ensuite)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Studio, Non Smoking, Balcony (SuperKing Ensuite Sunroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio, Non Smoking, Balcony (Garden Queen Ensuite(Rm2))

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio, Non Smoking, Balcony (SuperKingEnsuite Sunroom2)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cheltenham House ratings based on 88 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cheltenham House

Everyone (34) Couples (40) Family (13)
5 out of 5
The convenience was amazing - just a 2 minute walk to the shops, restaurants and hot springs. The owners Maree and Len are wonderful hosts.

Posted by on 3 Jan. 2024

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5 out of 5
a lovely quiet place to stay. Yet still in centre of Hamner but away from the bizz of the town. Easy walking to restaurants , bars & pools. Room was very clean and very comfortable. Really enjoyed our stay there.

Posted by , from Oxford on 12 Nov. 2023

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Comment from Hotel Management

4 Jan. 2024 by Maree

Thank you for taking time to write a review. It was lovely to meet you both. Enjoy the rest of your trip. Best wishes for 2024.

5 out of 5
Great place, convenient location, cottage had everything we needed

Posted by on 24 Oct. 2021

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Comment from Hotel Management

24 Oct. 2021 by Maree

Thank you for taking time to write a review Claire. It was so lovely to meet you. I hope we meet again in the future. Kind regards Maree

5 out of 5
friendly owner near to everything

Posted by on 24 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Maree

Thank you for taking time to write a review. We are so happy you enjoyed your stay.

4 out of 5
Loved house, accommodation and grounds No Sky TV, not a biggie, and whilst there were good bedside lamps the central light could have been better.

Posted by on 28 Mar. 2021

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5 out of 5
My husband & I stayed for 2 nights, we were made very welcome from the moment we arrived thru to our departure time, the couple were very informative, helpful, friendly & approachable. We loved the style, & comfort of the main house & our accommodation. We ordered breakfast for both days, the service, quality of food, presentation of our food was outstanding & cost was reasonable compared to other places we have stayed. We would highly recommend Cheltenham House. We look forward to staying at Cheltenham House again sometime in the future.

Posted by on 1 Mar. 2021

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Comment from Hotel Management

2 Mar. 2021 by Maree

Thank you for taking time to write a review. Len and I are so happy you enjoyed your stay. We hope we meet again. Kind regards Maree

5 out of 5
Lovely peaceful garden room in beautiful ground with very friendly owners

Posted by on 21 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Maree

Thank you for taking time to write a review. Len and i are so happy you enjoyed your stay. We hope to meet again.

5 out of 5

Posted by on 14 Feb. 2021

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5 out of 5
Beautiful accomodation , wonderful hosts , lovely breakfast would definitely stay again

Posted by on 7 Feb. 2021

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Comment from Hotel Management

7 Feb. 2021 by Maree

Thank you for taking time to write a review . Len and I are so happy you enjoyed your stay.

5 out of 5
Lovely property, great hosts. Walkable to restaurants

Posted by on 10 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Maree

Thank you for taking time to write us a review. I hope you enjoyed your time in Hanmer Springs.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a water park (surcharge) and a steam room. Getting to the slopes is a breeze with the bed & breakfast's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the bed & breakfast's bar. WiFi is free in public spaces. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free.

  • 1 floor
  • 6 guestrooms or units
  • 2 buildings
  • Built in 1935
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Ski shuttle
  • Parking: Free self parking

Room Amenities

Cheltenham House offers 6 accommodations with DVD players and safes. Each accommodation is individually furnished. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Hanmer Springs bed & breakfast provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • LCD television
  • DVD player
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9:30 AM.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 11 and up.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 11 and up.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 12
  • Caters to adults only
  • Debit cards not accepted
  • Host will greet you
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 11
  • Property does not offer on-site COVID-19 testing

Hotel Names

  • Cheltenham House B&B Hanmer Springs
  • Cheltenham House B&B
  • Cheltenham House Hanmer Springs
  • Cheltenham House
  • Cheltenham House Hanmer Springs
  • Cheltenham House Bed & breakfast
  • Cheltenham House Bed & breakfast Hanmer Springs

You should know

  • Hot springs access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 12 years old aren't allowed.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.