10/10 Excellent
Jeahnette
Travelled with family
30 July 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Yamagaso was amazing. The service was beyond exceptional, the staff pay attention to every single small and big detail. My family felt they staff really cared for each of us (my teenage boys had so my gratitude for how they showed us around the onsen and explained the traditions). If you are looking to experience a traditional onsen, Yamagaso wil give you that.
The property is beautiful, I felt the pictures cannot capture the beauty until you see it for yourself. We were able to use all the baths (actually had them to ourselves most of the time!).
The food was amazing. They served traditional set course meals and it was very large portions, you will not be hungry for days afterwards! We are willing to try all foods , so we appreciated eating traditional dishes that are very different.
The property is easily accessible from Yumoto station, they staff helped give us directions to take one bus and inform the bus driver where to stop. They had a shuttle service for departing the onsen back to the train station.
Overall Yamagaso was an experience of a lifetime and probably the best thing our family experienced in Japan…of all vacations we have ever done. If I could rate this place 100 out of 10 I would! Thank you to the staff for making this so special and making a dream come true!
Jeahnette
Stayed 1 night in Jul 2023
