You can enjoy flat-screen TVs with digital channels, and all 34 individually decorated rooms feature coffee/tea makers, free bottled water, and safes. Down comforters welcome you to a good night's rest, and other nice touches include slippers and free toiletries. Additionally, refrigerators and hair dryers are available.
A day of pampering can include massages and facials. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Japanese breakfast is available daily between 7 AM and 9 AM. There's also the convenience of limited parking.
This 3.5-star Gora hotel is 2 km (1.2 mi) from Hakone Kowakien Yunessun and 2.7 km (1.6 mi) from Ōwakudani.
There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tensui Saryo. Limited free parking is available on a first-come, first-served basis. A complete renovation of Tensui Saryo was completed in September 2018. Smoking is allowed in designated areas at this 3.5-star Hakone hotel.
Available in some public areas: Free WiFi
Free self parking , Limited onsite parking
Tensui Saryo offers 34 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.
For a fee, guests can enjoy Japanese breakfast daily from 7 AM to 9 AM.
Special check-in instructions:
The front desk is open daily from 8 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Meals are available by reservation only and cannot be requested after check-in.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
The front desk at this property is open daily from 8 AM - 7 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.