8/10 Good
Darline
Travelled with family
15 Mar 2025
The front desk staff did a good job trying to communicate with us, since we do not know Japanese. They were friendly and polite and helpful. We enjoyed the onsens here, which were clean and well kept. When we arrived the weather was in the 30's F, and there was snow, but our room was nice and warm.
Depending on where your room is you may have to navigate a few flights of stairs.
I wish you did not have to commit to buying dinner and breakfast before and at check-in. We did not do this and we found several lovely places to eat near-by.
The carpeting in our room was very, very dirty and the room needed a night stand by the beds.
The hotel is on the side of a mountain, so it is a steep walk to and from town. We took the bus when traveling with our luggage.
The hotel is conveniently located to two of the Gora cable car stops.
Darline
Stayed 2 nights in Mar 2025